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Before contacting Canon, identify your printer problems and make sure you have
the following information:
Product name - BJC-620
Serial number
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
The serial number is located on the label on the back of the printer:
Attempting to repair the printer yourself may void the limited warranty as to that
repair. See the limited warranty information at the back of this manual for details.
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Chapter 5
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