Troubleshooting
This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to
more serious problems require opening up the computer. Do not
attempt to open the computer by yourself. Contact your dealer or an
authorized service center for assistance.
Troubleshooting tips
This notebook computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see
"Error messages" below. If the problem cannot be resolved, contact
your dealer. See "Requesting service"on page 25.
Error messages
If you receive an error message, note the message and take the
corrective action. The following table lists the error messages in
alphabetical order together with the recommended course of action.
Error messages
CMOS battery bad
CMOS checksum error
Disk boot failure
Equipment
configuration error
Hard disk 0 error
Hard disk 0 extended
type error
I/O parity error
Corrective action
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Insert a system (bootable) disk into the floppy drive
(A:), then press <Enter> to reboot.
Press <F2> (during POST) to enter the BIOS utility;
then press Exit in the BIOS utility to reboot.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
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