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Troubleshooting
This chapter shows you how to deal with common system
problems.
Read it before calling a technician if a problem occurs.
Solutions to more serious problems require opening up the
computer. Do not attempt to open the computer yourself;
contact your dealer or authorized service center for
assistance.
Troubleshooting tips
This computer incorporates an advanced design that
delivers onscreen error message reports to help you solve
problems.
If the system reports an error message or an error
symptom occurs, see "Error messages" below. If the
problem cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take
the corrective action. The following table lists the error
messages
recommended course of action.
Error messages
CMOS battery
bad
CMOS checksum
error
Disk boot failure
Equipment
configuration
error
Hard disk 0 error
in
alphabetical
Corrective action
Contact your dealer or an authorized
service center.
Contact your dealer or an authorized
service center.
Insert a system (bootable) disk, then
press Enter to reboot.
Press F2 (during POST) to enter the
BIOS utility, then press Exit in the BIOS
utility to reboot.
Contact your dealer or an authorized
service center.
F r equ en tly as k ed qu es ti ons
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Frequently asked questions - 97
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