Troubleshooting - Sony NEX-5N Instruction Manual

Troubleshooting

If you experience trouble with the camera, try the following solutions.
Check the items on pages 78 to 81. Also refer to
1
"α Handbook" (PDF).
Remove the battery pack, wait for about one minute, re-
2
insert the battery pack, then turn on the power.
Reset the settings (page 62).
3
Consult your Sony dealer or local authorized Sony service
4
facility.
Battery pack and power
The battery pack cannot be installed.
• When you insert the battery pack, use the tip of the battery pack to push the
lock lever (page 17).
• You can use an NP-FW50 battery pack only. Make sure that the battery is
NP-FW50.
The remaining battery indicator is incorrect, or sufficient
remaining battery indicator is displayed but the power runs out
too quickly.
• This phenomenon occurs when you use the camera in an extremely hot or
cold location.
• The battery pack is discharged. Install a charged battery pack (page 15).
• The battery pack is dead. Replace it with a new one.
Cannot turn on the camera.
• Install the battery pack correctly (page 17).
• The battery pack is discharged. Install a charged battery pack (page 15).
• The battery pack is dead. Replace it with a new one.
The power turns off suddenly.
• When the camera or battery pack is too warm, the camera displays a warning
GB
message and turns off automatically to protect the camera.
78