Specific Problems; Troubleshooting Table; Audio Problems; Dvd/Cd-Rom Drive Problems - Fujitsu Lifebook E7010 User Manual

B5FH-4491-01EN-00.book Page 62 Friday, April 19, 2002 11:24 AM
L i f e B o o k E S e r i e s - S e c t i o n 5

SPECIFIC PROBLEMS

Using the Troubleshooting Table
When you have problems with your LifeBook notebook,
try to find the symptoms under the Problem column of
the troubleshooting table for the feature giving you
difficulty.

TROUBLESHOOTING TABLE

You will find a description of common causes for that
symptom under the column Possible Cause and what, if
anything, you can do to correct the condition under
Possible Solutions. All possible causes or solutions may
not apply to your LifeBook notebook.
Problem

Audio Problems

There is no sound coming
from the built-in speakers.

DVD/CD-ROM Drive Problems

Notebook fails to recognize
DVD/CDs.
62
Problem
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 62
DVD/CD-ROM Drive Problems . . . . . . . . . . . . page 62
Docking Problems . . . . . . . . . . . . . . . . . . . . . . . . page 63
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 63
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 63
Keyboard or Mouse Problems . . . . . . . . . . . . . . page 63
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 64
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 64
Parallel, Serial and USB Device Problems . . . . . page 64
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 65
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 65
Shutdown and Start-up Problems . . . . . . . . . . . page 67
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 67
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 69
Possible Cause
The volume is turned too low.
The software volume control is
set too low.
Headphones are plugged into
your notebook.
BIOS audio settings
are incorrect.
Software driver is not config-
ured correctly.
DVD/CD is not pushed down
onto raised center circle of
the drive.
DVD/CD-ROM tray is not
latched shut.
Setup utility is set to some-
thing other than DVD/CD-
ROM or Auto for the
Secondary Master Controller.
Wrong drive designator was
used for DVD/CD in the
application.
Windows DVD/CD Auto
Insert Notification function is
disabled.
DVD/CD is dirty or defective.
Possible Solutions
Adjust the volume control on your notebook.
Adjust the sound volume control settings in your
software, operating system and applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 35 for more information)
Refer to your application and operating system
documentation for help.
Open DVD/CD-ROM tray and re-install
DVD/CD properly.
Push on the front of the DVD/CD-ROM tray
until it latches.
Revise BIOS settings for the Secondary Master
Controller. (See BIOS Setup Utility on page 35 for
more information)
Verify that the drive designator used by the applica-
tion is the same as that used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Start the DVD/CD from the desktop or application
software or re-enable the Windows DVD/CD Auto
Insert Notification function. (See Auto Insert Notifi-
cation Function on page 49 for more information)
Wipe DVD/CD with a non-abrasive CD cleaning
cloth and reinsert. If it still will not work try another
DVD/CD in the drive.
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