Alcatel GO FLIP 4 User Manual
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USER MANUAL
www.us.alcatelmobile.com

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Summary of Contents for Alcatel GO FLIP 4

  • Page 1 USER MANUAL www.us.alcatelmobile.com...
  • Page 2 About this Manual ............ Thank you for choosing the Alcatel GO FLIP4 device. In order to maintain your device in optimal condition, please read this manual and keep it for future reference.
  • Page 3: Table Of Contents

    Table of Contents Your Device ......................... 5 Overview ........................5 Setup .......................... 8 Home Screen ......................10 About Your Phone ......................11 Power on your phone ..................11 Power off your phone ..................11 Charging ........................12 Battery ........................12 Personalize Your Phone ....................13 Language .........................13 Change font size ....................13 Date &...
  • Page 4 Gallery ........................28 Utilities ........................29 Clock ........................30 Music ........................31 4.10 Calendar ........................31 4.11 Video ........................33 4.12 Note .........................33 4.13 FM Radio ........................34 4.14 File Manager ......................35 KaiOS Applications ......................36 KaiOS-Store ......................36 Security ..........................37 Lock/Unlock your screen ..................37 SIM Security ......................37 Anti-Theft .......................37 Account ..........................38 KaiOS Account.......................38 Software Update ....................39...
  • Page 5: Your Device

    Your Device ............1.1 Overview Camera Headset Connector Volume Key External display Charging Port Microphone...
  • Page 6 Internal display Navigation Key (up, down, left, right) Right Soft Key Left Soft Key Center Soft Key Call Key End/Power Key Back/Delete Key Favorite Contacts Messages...
  • Page 7 Left Soft Key • Press: access Notifications Right Soft Key • Press: access Contacts Center Soft Key • Press: access app list (from the Home screen) • Confirm an option from the middle of the bottom of the screen Navigation Key • Menu selection moves up, down, right, and left • Press Left: access Applications • Press Right: access Camera...
  • Page 8: Setup

    1.2 Setup Remove the back cover With the device facing down, remove the back cover from the bottom left corner. Use your fingernail to carefully lift the cover away from the device body. Inserting or removing Nano SIM card and microSD™ You must insert your Nano SIM card to make phone calls using your network.
  • Page 9 To remove the SIM card or microSD card, press down on the small plastic tab (①), then slide out the card (②). Do not use force or use any sharp objects. Your phone only supports Nano SIM cards. Do not attempt to insert other SIM types, otherwise you may damage your phone.
  • Page 10: Home Screen

    Replace the back cover Carefully align the back cover with tabs and press into place. It only fits one direction. 1.3 Home Screen Status bar • Status/Notification indicators Press the Left Soft Key Press the Right Soft Key to show Notifications to enter Contacts Press the Center Soft Key to access app list...
  • Page 11: About Your Phone

    About Your Phone ........... 2.1 Power on your phone Press and hold the End/Power Key until the phone powers on. Setup your phone for the first time The first time you power on the phone, you will be guided through the following steps: • Select the phone's language, then press the Right Soft Key to go to the next step.
  • Page 12: Charging

    2.3 Charging Insert the small end of the charging cable into the charge port, and connect the charger to a power outlet. To reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch off Wi-Fi, GPS or Bluetooth when not in use; reduce the backlight time, etc.
  • Page 13: Personalize Your Phone

    Personalize Your Phone ........3.1 Language Your device default language can be set to either English or Spanish. To change the language: • From the Home screen, press the Center Soft Key , select Settings > Personalization > Language > Language. • Press the Navigation Key to select the preferred language.
  • Page 14: Sounds

    3.4 Sounds To adjust volume: • Press the Volume Up/Down button that is located on the right side of the device to adjust the Ringtone & Alerts volume. • From the Home screen, press the Center Soft Key , select Settings >...
  • Page 15: Wallpaper, Brightness And Screen Timeout

    3.5 Wallpaper, Brightness and Screen Timeout To change Wallpaper • From the Home screen, press the Center Soft Key , select Settings > Personalization > Display > Wallpaper. • Press Gallery to select from Images that are stored on your device. • Press Camera to take a picture for the Wallpaper you would like to use/store.
  • Page 16: Application

    Application ............4.1 Phone ....................4.1.1 Making a Call Dial the desired number then press the Call Key or the Center Soft Key to make the call. If you make a mistake, you can delete the incorrect digits by pressing the Back/Delete Key Press the Right Soft Key Press the Left Soft Key to show more Options...
  • Page 17 Make a call from your call log From the Home screen, press the Call Key , or press the Center Soft Key > Call Log to access the call log and choose the contact you want to dial, press the Call Key or the Center Soft Key to make the call.
  • Page 18 From other phones: 1. Dial your wireless number. 2. When you hear the greeting, press to interrupt. 3. Follow the instructions. 4.1.2 Answering or rejecting a call During an incoming call: • Open the flip to answer, if Settings > Personalization > Answer Mode > Flip open to answer is On.
  • Page 19: Contacts

    4.2 Contacts ................Contacts enables quick and easy access to the contact you want to reach. From the Home screen, press the Center Soft Key and select Contacts to enter Contact list. 4.2.1 Add a Contact On the contacts list screen, use the Navigation Key and press the Left Soft Key to create a New Contact and input the contact information.
  • Page 20 Press the Right Soft Key to access Options: • Add as Favorite : Add the contact as a Favorite number. You can view it in Contacts > Favorite contacts list. After added, the menu shows Unfavorite. • Edit/Share/Delete: Edit/Share/Delete the contact. • Find duplicate contacts: Press the Center Soft Key to find duplicate contacts.
  • Page 21 4.2.5 Delete Contacts On the contacts list screen, press the Right Soft Key to access Options, select Delete contacts, use the Navigation Key to view available contacts and the Center Soft Key to make your selection, and then press the Right Soft Key to delete.
  • Page 22 4.2.8 Available Options From the contacts list, press the Right Soft Key to show more options. Call Make a call to the selected contact. Send message Send an SMS/MMS to a contact you selected from Contacts. Move/Copy contacts Move or Copy contacts from/to Phone memory to/from SIM card. Settings • Memory: To select which contacts to display: Phone and SIM, Phone or SIM.
  • Page 23: Messages

    4.3 Messages ................Use the messaging feature to send and receive text (SMS) and multimedia (MMS) messages. 4.3.1 Sending a Text Message Press the Messages Key , or from the Home screen, press the Center Soft Key select Messages to enter Messages. • Press the Left Soft Key to write a new message.
  • Page 24 Inputting Text There are different ways to enter text to create contacts, write emails or send messages. You may choose from the different methods by pressing the key and alternate between: • Abc (sentence case), abc (lower case), or ABC (caps lock case): with this mode you must press each key multiple times to create each letter.
  • Page 25: Email

    An SMS of more than 160 characters will be charged as several SMS. Specific letters (accent) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient. 4.4 Email ..................4.4.1 Setup E-Mail You can access this function by pressing the Center Soft Key from the Home screen and select E-Mail...
  • Page 26 Note: If you are seeing a “password incorrect” error when setting up your Gmail Account in Email app, please review the following options: Option 1: Generate an App password An App password is a 16-digit passcode that gives an app or device permission to access your Google Account.
  • Page 27: Camera

    Option 3: Access Gmail through browser If you don’t want to change your security settings, please follow these steps to access your Gmail: • From the home page, press the Center Soft Key and select Internet • Enter https:/ /www.google.com/gmail/ in the browser URL tab. • Enter your username and password to log in.
  • Page 28: Gallery

    • Self-Timer: Sets the time a photo is taken after pressing the Center Soft Key • Grid: Adds grid lines to photo screen to help take better photos by using grid lines to align photo image. • Gallery: Select Go to Gallery Application to view photos previously taken. • Modes: Select to switch between Photo and Video mode.
  • Page 29: Utilities

    • Select Multiple: Allows you to select more than one photo in the Gallery. • File Info: Displays file name, size, image type, date taken, resolution, and path. • Set as: Set the photo as Wallpaper or Image for existing contact. • Sort and group: Sorts photo by date and time or groups by date.
  • Page 30: Clock

    4.7.3 Recorder From the Home screen, press the Center Soft Key and select Utilities > Recorder. • Press the Left Soft Key then press the Center Soft Key to start recording, press the Right Soft Key to Done. • Use the Navigation Key to select the recorder, press the Center Soft Key twice to play.
  • Page 31: Music

    • When the Timer is paused, press the Left Soft Key to reset the Timer. Press the Right Soft Key to enter Settings, allowing you to set snooze, volume, activate vibrate, and select sound. 4.8.3 To Set the Stopwatch From the Home screen, press the Center Soft Key and select Clock >...
  • Page 32 Day view Week view Month view Create New Event Press the Left Soft Key to add new events from any Calendar view. • Fill in all required information for this new event. If it is a whole-day event, you can press the Center Soft Key to select All-day Event.
  • Page 33: Video

    Event reminder If a reminder is set for an event, the upcoming event will appear on the Status bar as a notification when the reminder time arrives 4.11 Video ..................Video acts as a media player for you to view videos. From the Home screen, press the Center Soft Key and select Video.
  • Page 34: Fm Radio

    4.13 FM Radio ................Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. To access this function, press the Center Soft Key from the Home screen and select FM Radio.
  • Page 35: File Manager

    4.14 File Manager ............... From the Home screen, press the Center Soft Key and select File Manager. File Manager displays all data stored on the phone and the microSD card, including applications, media files downloaded from Store, YouTube or other locations; videos, pictures or audios you have captured;...
  • Page 36: Kaios Applications

    KaiOS Applications 5.1 KaiOS-Store Download games, utilities, and social media apps to keep you busy on the go.
  • Page 37: Security

    Security .............. 6.1 Lock/Unlock your screen To protect your phone and privacy, you can lock the phone screen by creating a password. • From the Home screen, press the Center Soft Key , select Settings > Privacy & Security. • Press the Center Soft Key and select On to enable screen lock in the Screen Lock screen.
  • Page 38: Account

    Account .............. 7.1 KaiOS Account To create a KaiOS account, press the Center Soft Key from the Home screen and select Settings > Account > KaiOS account. Create Account • Select Create Account and press the Center Soft Key to confirm. • Read About KaiOS Account and press the Right Soft Key to Accept.
  • Page 39: Software Update

    7.2 Software Update To access Software Updates, follow the steps below: • Connect your device to a Wi-Fi network and make sure it has a strong data connection. • Ensure your battery is fully charged before starting the software update. Your device’s current battery level can be found on your device under Settings >...
  • Page 40: Safety And Regulatory Information

    Safety and Regulatory Information SAFETY AND USE We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. Traffic Safety Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from...
  • Page 41 Follow Instructions to Avoid Interference Problems: • Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
  • Page 42 Do not use the mobile phone if the screen is damaged, cracked or broken to avoid any injury. Do not paint it. Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Technology Holdings Limited and its affiliates and are compatible with your mobile phone model.
  • Page 43 Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
  • Page 44 WARNING: Cancer and Reproduction Harm - www.P65Warmings.ca.gov. Electronic Recycling For more information on Electronic Recycling: 1) Visit Alcatel Electronic Recycling Program website at https:/ /us.alcatelmobile.com/ accessibility-compliance/electronic-recycling-program/, or 2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada): Alcatel partners with Call2Recycle to offer a safe and convenient battery recycling program.
  • Page 45 Chargers Home A.C./Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (04°F). The chargers designed for your mobile phone meet the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.
  • Page 46 The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/ kg averaged over 1 gram of body tissue.
  • Page 47 Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 48 TCL Communication Technology Holdings Limited You may download the source codes from http:/ /sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from internet.
  • Page 49 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
  • Page 50: Troubleshooting

    Troubleshooting ..........Before contacting the service center, follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's software.
  • Page 51 • Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available.
  • Page 52 I am unable to use the features described in the manual • Check with your service provider to make sure that your subscription includes this service. • Make sure this feature does not require an Alcatel accessory. When I select a number from my contacts, the number cannot be dialed • Make sure that you have correctly recorded the number in your file.
  • Page 53 • Contact your service provider to check service availability and check MMS parameters. • Verify the server center number or your MMS profile with your service provider. • The server center may be swamped, try again later. SIM card PIN locked • Contact your service provider to obtain the PUK code (Personal Unblocking Key).
  • Page 54 Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. GO FLIP is a trademark of TCL Communication Technology Holdings Limited. © 2021 TCT Mobile Limited. All rights reserved. TCL Communication Technology Holdings Limited reserves the right to alter material or technical specification without prior notice.

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