Alcatel GO FLIP 3 User Manual
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Alcatel GO FLIP 3 User Manual

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  • Page 1 USER MANUAL www.us.alcatelmobile.com...
  • Page 2 About this Manual Thank you for choosing Alcatel GO FLIP™3 (Model 4052Z) device. In order to keep your device in its best condition, please read this manual and keep it for future reference. CJA66D001AAA...

  • Page 3: Table Of Contents

    Table of Contents Getting Started ........................4 Overview ..............................4 Setup ................................7 Home Screen ..............................9 Status Bar ..............................9 About Your Phone ......................11 Power On/Off............................11 Charging ..............................11 Battery ..............................12 Application ......................... 13 Phone................................. 13 Contacts ..............................14 Messages ..............................17 Email ................................
  • Page 4 Personalize Your Phone ..................... 29 Language ..............................29 Date & Time............................. 29 Sounds ............................... 29 Wallpaper, Brightness and Screen Timeout ..................30 Security ..........................31 Screen Lock ............................. 31 SIM Security ............................. 31 Anti-Theft ..............................31 Account ..........................32 KaiOS Account ............................32 Software Update .............................

  • Page 5: Getting Started

    Getting Started .......... Overview Camera Headset connector Volume key External display Charging port Microphone...
  • Page 6 Internal display Center soft key Left soft key Right soft key Call key End/Power key Navigation key (up, down, left, right)
  • Page 7 Left Soft Key • Press: access Notices Right Soft Key • Press: access Contacts Center soft key • Confirm an option (press the middle of the key) • Press: access app list (from the Home screen) • Long Press: launch Google Assistant Navigation key •...

  • Page 8: Setup

    Setup Setup your phone for the first time The first time you power on your phone, you should set the following options: • Select language. See page 29. • Connect to Wi-Fi. • Create/Login a KaiOS Account. See page 32. Note: Even if no SIM card is installed, your phone will still power on and you will be able to connect to a Wi-Fi network and use some of the phone's features.
  • Page 9 Inserting or removing battery Inserting or removing Nano SIM card and microSD You must insert your Nano SIM card to make phone calls using your network. • Insert a SIM or MicroSD card into the card slot with the gold-colored contacts facing down. •...

  • Page 10: Home Screen

    Home Screen Status bar • Status/Notification indicators Status Bar From the status bar, you can view both phone status (to the right side) and notification information (to the left side). Here is a list of the icons you might see and their meanings:...
  • Page 11 New text or multimedia message Missed call New Email message Upcoming event 4G LTE connected Alarm set 4G connected Bluetooth active ® EDGE connected No SIM card installed 2G connected Headset connected Silent mode GPS is on Wi-Fi active Vibrate mode ®...

  • Page 12: About Your Phone

    About Your Phone ........Power On/Off • Hold down the End/Power Key until the phone powers on, unlock your phone if necessary and confirm. The Home screen is displayed. • If you do not know your passcode or forget it, contact your network operator. •...

  • Page 13: Battery

    Battery To optimize your battery life, you may do the following: Turn on power saving mode • Go to Settings > Device > Battery > Power Saving Mode > On Lower screen brightness • Go to Settings > Personalization > Display > Brightness •...

  • Page 14: Application

    Application ..........Phone ...................... Making/Ending a Call Dial the desired number then press the Call Key to place the call. You can also select a contact from Contacts by pressing up or down on the Navigation Key to select the desired contact and press the Call Key .

  • Page 15: Contacts

    Voicemail • Press and hold to call voicemail. Contacts ..................Contact List Contacts enables quick and easy access to the contact you want to reach. You can access this function by pressing the Center Soft Key from the Home screen and select Contacts •...
  • Page 16 Adding a Contact In contacts list screen, press the Left Soft Key to access New Contact and enter new contact information. When finished, press the Center Soft Key to save. Editing a Contact the Right Soft Key to access Options, select Edit contact. In contacts list screen, press When finished, press the Center Soft Key...
  • Page 17 Deleting a Contact In contacts list screen, the Right Soft Key to access Options, select Delete contacts, press press the Center Soft Key , press the Center Soft Key to select the contact, and then press the Right Soft Key delete.

  • Page 18: Messages

    Set ICE Contacts: Add five contacts for making "In Case of Emergency" calls. Create group: Press the Center Soft Key to create a new group. You can select contacts to add to the new group from the Contacts list. Block contacts: Press the Center Soft Key and the Left Soft Key to add blocked number.
  • Page 19 Inputting Text There are different ways to enter text to create contacts, write emails or send messages. You may choose from the different methods by pressing the key and alternate between: • Abc (sentence case), abc (lower case), or ABC (caps lock case): with this mode you must press each key multiple times to create each letter.
  • Page 20 Use Your Google Assistant Need to get something done? Just press a button and ask! Launch your Google Assistant 1. From the Home screen, press and hold the Center Soft Key to launch your Google Assistant, or press the Navigate Left Key to access your Google Assistant. 2.

  • Page 21: Email

    Email ..................... Setup E-Mail You can access this function by pressing the Center Soft Key from the Home screen and select Email. An email wizard will guide you through the steps to set up an email account, press the Right Soft to continue.
  • Page 22 Note: If you are seeing a “password incorrect” error when setting up your Gmail Account in Email app, please review the following options: Option 1: Generate an App password An App password is a 16-digit passcode that gives an app or device permission to access your Google Account.

  • Page 23: Calendar

    Option 3: Access Gmail through browser If you don’t want to change your security settings, please follow these steps to access your Gmail: From the home page, press the Center Soft Key • and select Browser • Enter https://www.google.com/gmail/ in the browser URL tab. •...

  • Page 24: Camera

    Create New Event Press the Left Soft Key to add new events from any Calendar view. Fill in all required information for this new event. If it is a whole-day event, you can select All-day • Event. the Right Soft Key •...
  • Page 25 App Permission Upon first use of Camera, the App Permission screen will display, asking for permission to know your location. Press the Right Soft Key to Allow or the Left Soft Key to Deny. Take a picture Position the object or landscape in the screen, and press the Center Soft Key to take the photo.

  • Page 26: Gallery

    Gallery ..................The Gallery app provides you with one location to view and organize all your saved photos. To access this function, press the Center Soft Key from the Home screen and select Gallery. You can also take a photo and a video by pressing the Left Soft Key Additional options When viewing photos in Gallery app, select an image and press the Right Soft Key to access...

  • Page 27: Clock

    Clock ..................... 3.8.1 To set an alarm Press the Center Soft Key from the Home screen and select Clock > Alarm. Press the Left Soft Key to add a new alarm. The following options will appear: • Time: Select to set the alarm time. •...

  • Page 28: Video

    3.8.3 To set Stopwatch Press the Center Soft Key from the Home screen and select Clock > Stopwatch. Press the Center Soft Key • to start Stopwatch. When the Stopwatch is ongoing, press the Right Soft Key to record the lap, press the Center •...

  • Page 29: Music

    To access this function, press the Center Soft Key from the Home screen and select FM Radio. To use it, you must plug in your headset, which works as an antenna connected with your phone. • Press left/right side on Navigation key to decrease/increase 0.1MHz. •...

  • Page 30: Personalize Your Phone

    Personalize Your Phone ......Language Your device can be operated using English or Spanish language. To change the language: • Go to Settings > Personalization > Language. • Press the desired language preference. Date & time To change the Date&Time: •...

  • Page 31: Wallpaper, Brightness And Screen Timeout

    To adjust Tones • Go to Settings > Personalization > Sound > Tones. • Under Tones, you may select your preference on Vibrate, Ringtones, Notice Alerts as well as Manage Tones. To adjust Other Sounds All other sounds that are related to Dial Pad or Camera can be adjusted to by doing the following: Go to Settings >...

  • Page 32: Security

    Security ............Screen lock Screen lock allows you to set a 4-digit password which protects your phone from intrusions. Whoever turns on your phone will be prompted to enter a password in order to access your device. SIM security A SIM PIN prevents access to the SIM card cellular data networks. When it's enabled, any device containing the SIM card will request the PIN upon restart.

  • Page 33: Account

    Account ............KaiOS Account To create a KaiOS account. Go to Settings > Account > KaiOS Account. Press to create a new account or sign in to an existing account. Software Update To access Software Updates, follow the steps below: •...

  • Page 34: Safety And Use

    Safety and Use ........... We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their...
  • Page 35 Do not open, dismantle, or attempt to repair your phone yourself; Do not drop, throw, or bend your phone; Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries;...
  • Page 36 This symbol on your mobile phone, the battery and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centers with specific bins for these items of equipment. - Collection bins at points of sale.
  • Page 37 • RADIO WAVES: THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
  • Page 38 The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands- free”...
  • Page 39 We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Technology Holdings Limited. You may download the source codes from: http://sourceforge.net/projects/alcatel/files/ The provision of the source code is free of charge from internet.
  • Page 40 • Hearing Aid Compatibility Your mobile phone is rated: «For Hearing Aid», to assist hearing device users in finding mobile phones that may be compatible with their hearing devices. THIS PHONE HAS A HAC RATING OF M4/T4. Reference ANSI C63.19 (2011). FCC ID: 2ACCJN032 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.

  • Page 41: General Information

    General information ........• Website: https://us.alcatelmobile.com • Facebook: https://www.facebook.com/alcatelmobileus • Twitter: https://twitter.com/alcatelmobileus • Hotline Number: In the United States, call 855-368-0829 for technical support. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.

  • Page 42: Metropcs Information

    MetroPCS Information ......Service You will need the following information when activating service: • Your name, address and an eight-digit number that you will use to access your account (your personal identification number “PIN”). • Your serial number (IMEI) and SIM card number. If your phone has a removable battery, to locate the serial number, remove the phone from the box and remove the battery cover from the phone.
  • Page 43 Payment Options: There are several ways to pay for your Metro service. • Auto Pay. Your credit or debit card is automatically debited two days before payment is due. • Express Pay. Pay by credit or debit card online at metrobyt-mobile.com. •...
  • Page 44 Please follow us at: @metrobytmobile facebook.com/Metrobytmobile Copyright: Metro, MetroPCS and other words, slogans, designs and devices are registered or unregistered trademarks of T-Mobile USA, Inc. Copyright © 2019 T-Mobile USA, Inc. All other trademarks and other intellectual property are the properties of their respective owners. Your device may not work if you alter its original software.
  • Page 45 By: (a) giving us a written or electronic signature or telling us orally that you accept the Metro Terms and Conditions of Service; (b) activating Service (if you are a new subscriber); (c) using your Service after your Service is activated or after you make a change or addition to your Service; (d) paying for the Service;...

  • Page 46: 12 Month Limited Warranty

    For Warranty information and support, please visit https://us.alcatelmobile.com/warranty/. Electronic Information ......For more information on Electronic Recycling: 1) Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/accessibility- compliance/electronic-recycling-program/, or 2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada): Alcatel partners with Call2Recycle to offer a safe and convenient battery recycling program.

  • Page 47: Troubleshooting

    Troubleshooting ........Before contacting the service center, follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. •...
  • Page 48 My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available. •...
  • Page 49 • Check with your service provider to make sure that your subscription includes this service. • Make sure this feature does not require an Alcatel accessory. When I select a number from my contacts, the number cannot be dialed •...
  • Page 50 SIM card PIN locked • Contact your service provider to obtain the PUK code (Personal Unblocking Key). I am unable to download new files • Make sure there is sufficient phone memory for your download. • Check your subscription status with your service provider. The phone cannot be detected by others via Bluetooth •...
  • Page 51 Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. GO FLIP is a trademark of TCL Communication Technology Holdings Limited. © 2019 TCT Mobile Limited. All rights reserved. TCL Communication Technology Holdings Limited reserves the right to alter material or technical specification without prior notice.
  • Page 52 For more information on using this phone, or for frequently asked questions, please visit us.alcatelmobile.com...

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