Alcatel GO FLIP 3 User Manual
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USER MANUAL

www.us.alcatelmobile.com

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Summary of Contents for Alcatel GO FLIP 3

  • Page 1: User Manual

    USER MANUAL www.us.alcatelmobile.com...
  • Page 2: About This Manual

    About this Manual........... Thank you for choosing Alcatel GO FLIP™ 3 (Model 4052W) device. In order to keep your device in its best condition, please read this manual and keep it for future reference. CJA665001AAA...
  • Page 3: Table Of Contents

    Table of Contents Getting Started ..........................4 Overview ..................................4 Setup .................................... 7 Home Screen................................9 Status Bar ..................................9 About Your Phone ........................11 Power On/Off ................................11 Charging ..................................11 Battery ..................................12 Application ..........................13 Phone ..................................13 Contacts ..................................14 Messages ..................................17 Email ..................................
  • Page 4 Sounds..................................29 Wallpaper, Brightness and Screen Timeout .......................30 Security ............................ 31 Screen Lock ................................31 SIM Security ................................31 Anti-Theft ...................................31 Account ............................ 32 KaiOS Account .................................32 Software Update ..............................32 Caring For Your Phone ........................ 33 Accessories ..........................34 Approved Firmware Versions ...................... 35 10 Device Security .........................
  • Page 5: Getting Started

    Getting Started ..........Overview Camera Headset connector Volume key External display Charging port Microphone...
  • Page 6 Main screen Center soft key Left soft key Right soft key Call key End/Power key Navigation key (up, down, left, right)
  • Page 7 Left Soft Key • Press: access Notices Right Soft Key • Press: access Contacts Center soft key • Confirm an option (press the middle of the key) • Press: access app list (from Home screen) • Long Press: launch Google Assistant Navigation key •...
  • Page 8: Setup

    Setup Setup your phone for the first time The first time you power on your phone, you should set the following options: • Select language. See page 29. • Connect to Wi-Fi. • Create/Login a KaiOS Account. See page 32. Note: Even if no SIM card is installed, your phone will still power on and you will be able to connect to a Wi-Fi network and use some of the phone's features.
  • Page 9 Inserting or removing the Nano SIM card and microSD You must insert your Nano SIM card to make phone calls using your network. • To insert a SIM or MicroSD card into the card slot with the gold-colored contacts facing down. •...
  • Page 10: Home Screen

    Home Screen Status bar • Status/Notification indicators Status Bar From the status bar, you can view both phone status (to the right side) and notification information (to the left side). Here is a list of the icons you might see and their meanings:...
  • Page 11 New text or multimedia message Missed call New Email message Upcoming event 4G LTE connected Alarm set 4G connected Bluetooth ® active EDGE connected No SIM card installed 2G connected Headset connected Silent mode GPS is on Wi-Fi active Vibrate mode ®...
  • Page 12: About Your Phone

    About Your Phone ..........Power On/Off • Long press the End/Power Key until the phone powers on/off. Type in your PIN code if necessary. Once unlocked, Home screen is displayed. • If you don't know your code or if you have forgotten it, contact your service provider. Do not store PIN code within your phone, instead store PIN in a location that is accessible without using phone.
  • Page 13: Battery

    Battery To optimize your battery life, you may do the following: Turn on power saving mode • Go to Settings > Device > Battery > Power Saving Mode > On Lower screen brightness • Go to Settings > Personalization > Display > Brightness •...
  • Page 14: Application

    Application ............. Phone Making/Ending a Call Dial the desired number then press the Call Key to place the call. You can also select a contact from Contacts by pressing up or down on the Navigation Key to select the desired contact and press the Call Key .
  • Page 15: Contacts

    Voicemail • Press and hold to call voicemail. Contacts ................. Contact List Contacts enables quick and easy access to the contact you want to reach. You can access this function by pressing the Right Soft Key from the Home screen, or pressing the Center Soft and select Contacts •...
  • Page 16: Adding A Contact

    Adding a Contact In contacts list screen, press the Left Soft Key to access New Contact and enter new contact information. When finished, press the Center Soft Key to save. Editing a Contact In contacts list screen, Right Soft Key to access Options, select Edit contact, and press the Center press the Soft Key...
  • Page 17: Deleting A Contact

    Deleting a Contact In contacts list screen, Right Soft Key to access Options, select Delete contacts, press the Center press the Soft Key to select the contact, and then press the Right Soft Key delete. Sharing a Contact You can share a single contact with others by sending the contact's vCard to them via Email, Messages, or Bluetooth. Select a contact you want to share, press the Right Soft Key to access Options, and then select Share.
  • Page 18: Messages

    Create group: Press the Center Soft Key to create a new group. You can select contacts to add to the new group from the Contacts list. Block contacts: Press the Center Soft Key and the Left Soft Key to add blocked number. Import Contacts: Import contacts from memory card, Gmail, and outlook.
  • Page 19: Inputting Text

    Inputting Text There are different ways to enter text to create contacts, write emails or send messages. You may choose from the different methods by pressing the key and alternate between: • Abc (sentence case), abc (lower case), or ABC (caps lock case): with this mode you must press each key multiple times to create each letter.
  • Page 20: Email

    Use Google Assistant to Make a Call • Call a contact: Press and hold the Center Soft Key , then say “Call Katie.” Your phone will call Katie from your Contacts. • Call a number: Press and hold the Center Soft Key , then say “Call 998-321-1234.”...
  • Page 21 • Press the Right Soft Key to access Next, enter password of the account and press the Right Soft Key If the account you entered is not provided by your service provider in the phone, you will be prompted to manually setup your email.
  • Page 22: Browser

    • Select Generate. • Follow the instructions to enter the App password (the 16-character code in the yellow bar) on your device. • Select Done. • Once you are finished, you won’t see that App password code again. However, you will see a list of apps and devices you’ve created App passwords for.
  • Page 23: Calendar

    Calendar ................. Use the Calendar to keep track of important meetings, appointments, etc. To access this function, press the Center Soft Key from the Home screen and select Calendar. View Calender You can display the Calendar in Day, Week, Month view. the Right Soft Key to change your Calendar view.
  • Page 24: Camera

    More options are available by pressing the Right Soft Key from the Calendar main screen: • Go to date To go to whatever date you want. • Search Search the event or schedule you added in the Calendar. • Calendar to display To display offline calendar or not.
  • Page 25: Gallery

    Zoom in/out Press up or down on the Navigation key to zoom lens in and out. Options Press the Right Soft Key to access: • Self Timer: Sets the time a photo is taken after pressing the Center Soft Key •...
  • Page 26: Clock

    • Edit: Select this option to adjust exposure value, rotate the photo, crop, add filters and auto-correction. • Rename: Rename the selected photo. • Share: Share the photo via Email, Messages and Bluetooth. • Select Multiple: Allows you to select more than one photo in the Gallery. •...
  • Page 27: Video

    Press the Center Soft Key and left/right on the Navigation key to edit hour, minute and second, when finished, press the Center Soft Key to start the Timer. • When the Timer is ongoing, press the Center Soft Key to pause and continue the Timer, press the Right Soft to add 1 minute.
  • Page 28: Fm Radio

    3.11 FM Radio ................. Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service.
  • Page 29: Music

    3.12 Music ..................Using this menu, you can play music files stored on phone storage in your phone. Music files can be downloaded from your computer to phone using a USB cable. To access this function, press the Center Soft Key from the Home screen and select Music.
  • Page 30: Personalize Your Phone

    Personalize Your Phone ........Language Your device can be operated using English or Spanish language. To change the language: Go to Settings > Personalization > Language. • • Press the desired language preference. Date & Time To change the Date&Time: •...
  • Page 31: Wallpaper, Brightness And Screen Timeout

    • Under Tones, you may select your preference on Vibrate, Ringtones, Notice Alerts as well as Manage Tones. To adjust Other Sounds All other sounds that are related to Dial Pad, Camera and Sent Message can be adjusted to by doing the following: •...
  • Page 32: Security

    Security ............Screen lock Screen lock allows you to set a 4-digit password which protects your phone from intrusions. Whoever turns on your phone will be prompted to enter a password in order to access your device. SIM security A SIM PIN prevents access to the SIM card cellular data networks. When it's enabled, any device containing the SIM card will request the PIN upon restart.
  • Page 33: Account

    Account ............KaiOS Account To create a KaiOS account. Go to Settings > Account Manager > KaiOS Account. Press to create a new account or sign in to an existing account. Software Update To access Software Updates, follow the steps below: •...
  • Page 34: Caring For Your Phone

    Caring For Your Phone ........MAKE IT LAST Your phone is a complex electronic device; think of it as a mini-computer. Here are a few tips to help you extend the life of your new phone. Do not get your phone wet. Even a small amount of moisture can damage your phone and accessories. Protect your phone’s screen.
  • Page 35: Accessories

    Accessories ............ Whether you want a charger, or a fashionable headphone, T-Mobile is the shop for all your phone accessories. To purchase accessories for your phone, please visit T-Mobile.com, call 1.800.204.2449, or visit your nearest T-Mobile store. Accessories selection subject to change and may vary by location.
  • Page 36: Approved Firmware Versions

    Approved Firmware Versions ......This device will only operate with firmware versions that have been approved for use by T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device, it will not function.
  • Page 37: Device Security

    Device Security ..........T-Mobile encourages customers to take appropriate measures to secure their handsets and invites them to take advantage of the features available on this handset to help secure it from theft and/or other unauthorized access and use. This handset has a locking function (e.g., Security PINs) that can serve as a first line of defense against unauthorized use or access to stored information.
  • Page 38: Additional Information

    Additional Information ........Use of some content or features may require qualifying service or access to a Wi-Fi connection. Wi-Fi: Devices using wireless connections may be vulnerable to unauthorized attempts to access data on the device. Plan data allotment applies to use by connected devices sharing Wi-Fi. Use of connected devices are subject to T-Mobile’s Terms and Conditions Devices and screen images are simulated.
  • Page 39: 12 1 Year Limited Warranty

    1 Year Limited Warranty ........ TCT Mobile Inc., offers a 1 year limited warranty on all TCL and Alcatel devices that are found to be defective in materials or workmanship upon submission of the following items: 1. Proof of purchase – consisting of original invoice or sales slip indicating the date of purchase, dealer’s name, model and serial number of the product.
  • Page 40 TCT’s 1 Year Limited Warranty will abide by the following options regarding claims: 1. Repair the TCT product using new or previously used parts that are equivalent to new in performance and reliability. 2. Replace the TCT product with the same model (or with customer consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability.
  • Page 41 USA Phone Number: 855-368-0829 or https://us.alcatelmobile.com/ Canada Phone Number: 855-844-6058 or https://ca.alcatelmobile.com/ Electronic Recycling For more information on Electronic Recycling: 1) Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/accessibility-compliance/ electronic-recycling-program/, or 2) Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada): Alcatel partners with Call2Recycle ®...
  • Page 42: Safety And Use

    Safety and use ..........We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. Traffic Safety Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile phone when the...
  • Page 43 Follow Instructions to Avoid Interference Problems: • Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
  • Page 44 Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Technology Holdings Limited and its affiliates and are compatible with your mobile phone model. TCL Communication Technology Holdings Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
  • Page 45: Battery And Accessories

    Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
  • Page 46 They will then be recycled, preventing substances from being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points.
  • Page 47 Radio Waves THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
  • Page 48 Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 49: Hearing Aid Compatibility

    License and Apache License. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Technology Holdings Limited You may download the source codes from http://sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from internet.
  • Page 50 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.
  • Page 51: Safety Tips

    Safety tips ........... Consider Device Compatibility If you have a pacemaker or a hearing aid, check with your doctor to make sure it’s safe for you to use a mobile phone. In some cases, cellular radio frequencies can disrupt the performance of other electronic equipment. If you have questions about the interaction between your phone and any other piece of electronic equipment, ask the equipment manufacturer.
  • Page 52: Troubleshooting

    Troubleshooting ........... Before contacting the service center, follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. •...
  • Page 53 • Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. •...
  • Page 54 • Check with your service provider to make sure that your subscription includes this service. • Make sure this feature does not require an Alcatel accessory. When I select a number from my contacts, the number cannot be dialed •...
  • Page 55 I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your service provider to check service availability and check MMS parameters. • Verify the server center number or your MMS profile with your service provider. •...
  • Page 56 Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. GO FLIP is a trademark of TCL Communication Technology Holdings Limited. © 2019 TCT Mobile Limited. All rights reserved. TCL Communication Technology Holdings Limited reserves the right to alter material or technical specification without prior notice.
  • Page 57 For more information on using this phone, or for frequently asked questions, please visit us.alcatelmobile.com...

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