Limited Warranty - A.O. Smith AWH-35 Instruction Manual

Commercial electric air-to-water heat pump water heater

Table of Contents

MODELS AWH, WH, WW, CPH COMMERCIAL HEAT PUMP WATER HEATERS

A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this commercial heat pump water heater subject

to the terms, conditions and disclaimers stated below:

1. COMPRESSOR

If within FIVE (5) years after initial installation of this heat pump water heater the compressor shall prove upon examination by the warrantor to

be defective, the warrantor will provide a replacement compressor.

2. ALL OTHER PARTS

If within ONE (1) year after initial installation of this heat pump water heater any other part or portion shall prove upon examination by the

warrantor to be defective in material or workmanship, the warrantor will repair or replace such part or portion at its option. This warranty also

extends to any factory supplied accessories.

3. CONDITIONS AND EXCEPTIONS

Refrigerant, filters, refrigerant driers, and fan belts are not covered under this limited warranty. The warranty on all replacement parts, including

the compressor, will be limited to the unexpired term of the original warranty. This warranty shall apply only when the heat pump water heater

is installed in accordance with local plumbing and building codes, ordinances and regulations, the printed instructions provided with it and good

industry practices.

a. This warranty shall apply only when the unit is:

(1) used at temperatures not exceeding the maximum system temperatures printed in the instructions provided;

(2) filled with potable water, free to circulate at all times and free of damaging water sediment or scale deposits;

(3) used in a non-corrosive and not contaminated atmosphere;

(4) in its original installation location,

(5) in the United States, its territories or possessions, and Canada;

(6) sized in accordance with proper sizing techniques for commercial heat pump water heaters;

(7) bearing the original rating label which has not been altered, defaced or removed, except as required by the warrantor;

(8) used in an open water system or in a closed system with a properly sized and installed thermal expansion tank;

(9) energized at the proper voltage and phase as stated on the rating label;

(10) maintained in accordance with the instructions printed in the manual included with the heat pump water heater;

b. Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified

form, will void this warranty.

4. SERVICE REPAIR AND EXPENSE

Under this limited warranty the warrantor will provide only a replacement heat pump water heater or part thereof. The owner is responsible for all

other costs. Such costs may include but are not limited to:

a. Labor charges for service, removal, repair, or reinstallation of the water heater or any component part;

b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest

distributor and returning the claimed defective heater or part to such distributor;

c. All cost necessary or incidental for any materials and/or permits required for installation of the replacement heater or part.

5. LIMITATIONS ON IMPLIED WARRANTIES

Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year dura-

tion for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not

apply to you.

6. CLAIM PROCEDURE

Any claim under this warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the

warrantor's products. If this is not practicable, the owner should contact:

U.S. Customers

A. O. Smith Water Products Company

500 Tennessee Waltz Parkway

Ashland City, TN 37015

Telephone: 1-800-323-2636

a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufacture

or distributed by the warrantor.

b. Dealer replacements are made subject to in-warranty validation by warrantor.

7. DISCLAIMERS

NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY

OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR, OR REPLACEMENT OF THE HEATER. THE WARRANTOR SHALL NOT BE

RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, OR

OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR

DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.

a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitation or

exclusion may not apply to you.

b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.