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COMMERCIAL WATER HEATER LIMITED WARRANTY
EFFECTIVE
For 3 Years, in the event of a tank leak, we will repair or, at
our discretion, replace the defective water heater.
For 1 Year, in the event of part failure, we will repair or, at
our discretion, replace the defective part.
We warrant this product against defects in materials or work-
manship as described in this document if installed within the
United States or Canada and provided the product remains
at its original place of installation.
Warranty coverage begins the date of installation OR the
date of manufacture if installation cannot be verified.
WHAT'S COVERED
Subject to these terms, in the event of defect in materials
and/or workmanship resulting in a tank leak during the first
three years, we will:
•
Replace the water heater should the tank leak.
Subject to these terms, in the event of a defect in materials
and/or workmanship appearing during the first year, we will:
•
Repair or, at our discretion, replace any part of the water heater
covered under this limited warranty excluding parts subject to
normal maintenance (Example: non-electronic anode rod, filter,
etc)
Service/labor, shipping, delivery, installation, handling
or any other costs are not covered at any time under this
warranty.
Any replacement part or product will be warranted only for
the unexpired portion of the original water heater's limited
warranty period.
If an identical model is no longer available due to a change
in law, regulation, or standard, we will replace the product
with one having comparable capacity and input. In these
instances, the owner will have the option of paying the differ-
ence between what was paid for the original model and the
new model with the additional features, or receiving a refund
of the portion of the purchase price, on a pro-rata basis al-
locable to the unexpired portion of the warranty.
SERVICE INQUIRIES:
For service inquiries call the telephone number listed below. Be prepared to provide the following information: name, ad-
dress and telephone number; the model and serial number of the water heater; proof of installation; and a clear description
of the problem.
For your records, fill in the product:
Serial: ___________________
Model: ___________________
U. S. Customers:
A. O. Smith Corporation
500 Tennessee Waltz Parkway
Ashland City, Tennessee 37015
800 527-1953
www.hotwater.com
WHAT'S NOT COVERED
•
Problems caused by improper: gas supply line sizing, gas type,
venting, connections, combustion air, voltage, wiring, or fusing
•
Failure to follow applicable codes
•
Failure to follow printed instructions
•
Abuse, misuse, accident, fire, flood, Acts of God
•
Improper installation, sizing, delivery, or maintenance
•
Claims related to rust, noise, smell, or taste of water
•
Failure to conduct authorized factory start up if required
•
Alterations to the water heater
•
Non-outdoor heaters installed outdoors
•
Damages due to a failure to allow for thermal expansion
•
Heat exchanger failure due to lack of adequate / proper supply
of water
•
Heaters moved from their original location
•
Service trips to explain proper installation, use, or maintenance
of the product/unit or to describe compliance requirements
under applicable codes and regulations
•
Charges related to accessing your heater including but not
limited to door/wall removal, equipment rental, etc.
•
Replacement parts after expiration of this warranty
LIMITATIONS
NOTWITHSTANDING ANYTHING ELSE TO THE CON-
TRARY, THIS IS YOUR SOLE AND EXCLUSIVE WARRAN-
TY. ALL OTHER WARRANTIES INCLUDING A WARRANTY
OF MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE ARE EXPRESSLY DISCLAIMED. SELLER SHALL
NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES.
TOTAL LIABILITY ARISING AT ANY TIME SHALL NOT
EXCEED THE PURCHASE PRICE PAID WHETHER BASED
ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER
LEGAL THEORY.
Canadian Customers:
Stratford (Ontario) N5A6T3
46
P. O. Box 310
768 Erie Street
800 527-1953
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