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Running tests and diagnostics
Customer receipt test:
Note: IBM recommends that you use the off-line menus to initiate this test.
To initiate the customer receipt test, follow these steps:
1. Press and hold both the paper feed and document feed buttons ( A and B in
2. When the printer ready indicator begins blinking, release both buttons.
3. Press and release the paper feed button to start the test
Document insert station test:
Note: IBM recommends that you use the off-line menus to initiate this test.
To initiate the document insert station test, follow these steps:
1. Press and hold both the paper feed and document feed buttons ( A and B in
2. When the printer ready indicator begins blinking, release both buttons.
3. Press and release the document feed button to start the test.
MICR read, flipper test:
Note: IBM recommends that you use the off-line menus to initiate this test.
The MICR read test is accessed through the sub-menus in off-line mode.
Follow these steps to start the MICR read and flipper test:
1. Insert the check face down with the magnetic ink characters to the right.
2. To enter offline mode, press and hold both buttons until the printer ready
3. Then release both buttons.
4. Press and release both buttons again. The printer reads the check.
5. Characters that match the magnetic ink characters are printed on the customer
Understanding MICR test results: If the characters printed do not match the
magnetic ink characters, check the MICR read head. The printer will insert question
marks if the MICR read engine cannot decode a number. An X appears if the printer
had to read the document twice to determine a good read. If the printer detects
noise, it will print out the amplitude and frequency of the noise, if possible.
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SureMark 4610 Printers: User's Guide for Models 2CR and 2NR
Figure 24 on page 32) to enter offline mode
Figure 24 on page 32) buttons to enter offline mode.
indicator begins blinking.
receipt. The check is then flipped over, and ejected.
DRAFT
June 13, 2008 Final Draft
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