Samsung MultiXpress K220 Series User Manual page 154

Understanding display messages
9
Toner-related messages
Message Meaning
• Error [error A toner cartridge is
number]
not installed.
Toner Cart Failure:
A toner cartridge is
[error number]
not being detected
Call for service
• Error [error
number]
Toner Failure:
[error number] Protective film is
not removed from
Install toner again
toner.
• Toner not
installed
Toner cartridge is
not installed.
Install it
• IMG. Not The imaging unit
Compatible
you have installed
Imaging unit is not is not for your
compatible.
machine.
Check guide
Suggested solutions
Reinstall the toner cartridge.
Reinstall the toner cartridge two
or three times to confirm it is
seated properly. If the problem
persists, contact the service
representatives.
Remove the protective film from
the toner cartridge.
Install a Samsung-genuine
imaging unit, designed for your
machine.
Message Meaning
• IMG. Not Installed The imaging unit is
not installed.
Imaging unit is not
installed.
Install the unit.
• Prepare IMG. unit The estimated
imaging unit life is
Prepare new
imaging unit close.
• Replace IMG. unit The indicated
imaging unit has
Replace with new
imaging unit almost reached its
estimated imaging
unit life.
Suggested solutions
Reinstall the imaging unit two or
three times. If the problem
persists, call for service.
Prepare a new imaging unit for
replacement (see "Available
consumables" on page 119).
• You can choose Stop or
Continue as shown on the
control panel. If you select
Stop, the printer stops printing
and you cannot print any more
without changing the imaging
unit. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.
Replace the imaging unit for
the best print quality when this
message appears. Using a
imaging unit beyond this stage
can result in printing quality
issues (see "Replacing the
imaging unit" on page 128).
• If the machine stops printing,
replace the imaging unit (see
"Replacing the imaging unit"
on page 128).
154
12. Troubleshooting