Ensure Your Phone Is Secure - LG C1100 User Manual

Don't leave your phone in a vehicle.
I
If this can't be avoided, please make
sure it's locked in the boot or locked in
the glove compartment.
Never loan your phone to
I
someone else.
How to claim:
Report the loss, theft or damage to
I
Orange as soon as possible.
Loss, theft or malicious damage claims
I
must be reported to the police
immediately (or as soon as possible
within 24 hours of discovery).
To make a claim or to have your phone
I
barred to prevent unauthorised use
simply call Orange customer services
on 07973 100 150, or if you are
abroad call +44 7973 100 250.
To speed up your claim make a note of
I

ensure your phone is secure

the key facts before calling, eg, time of
theft, where you lost it, how it got
damaged and what the damage is,
steps taken to recover your phone and
any other relevant details. You must
provide any assistance and/or
information that Orange reasonably
requests in connection with the
replacement of your phone.
Remember, if your phone is stolen or
I
maliciously damaged we need a crime
reference number or a lost property
number if it is lost.
Once your claim is agreed, Orange will
I
despatch your replacement phone.
Please see section 13.1 in the Orange
Care terms and conditions for more
information.
Note: Small Business customers opening
an Orange account receive Orange Care
81