LG C1100 User Manual page 114

reference
13.2 If your queries or complaints regarding
this Insurance are not satisfied, you
can in the second instance write to
Product Insurance, Orange PCS,
Senhouse Road, Darlington, DL1
4YG.
13.3 If you are not satisfied with the way a
complaint has been dealt with you
should write to HSBC Insurance
Brokers Limited, Quay West, Trafford
Wharf Road, Manchester, M17 1PL.
13.4 If you remain dissatisfied, HSBC
Insurance Brokers as a member of the
General Insurance Standards Council
is also a member of a registered
independent dispute resolution
scheme. They will advise you how you
can contact this scheme.
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13.5 Insofar as general Insurance products
are concerned Orange is monitored
by HSBC Insurance Brokers Limited
who are members of the General
Insurance Standards Council.