LG C1100 User Manual page 104

reference
will continue to apply from the date the
Insurance first came into force.
6.5 Should you find a phone that you have
reported lost or stolen before you have
received a replacement, you must
report this to Orange immediately so
that the delivery of the replacement can
be cancelled.
If you fail to do so we reserve the right
to impose a charge
for any attempt to deliver the
replacement.
6.6 When a replacement phone has been
supplied due to accidental or
malicious damage the original phone
must be returned to Orange.
6.7 When a replacement phone has been
supplied because of loss or theft, if the
original phone is subsequently
recovered it must be returned to
Orange as it is the property of the
insurer.
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6.8 If there is reason to believe that you
have not taken reasonable care of your
phone any claim may be referred to
Chartered Loss Adjusters in order to
carry out a special investigation into the
circumstances of the claim. No free
replacement or repair will be provided
unless and until the adjusters confirm
your claim is acceptable under the
terms of the policy
6.9 If Orange believes that you have
persistently failed to take reasonable
care of your phone your cover will be
cancelled.
6.10 Orange may at its option require you
to return your phone for examination
before a replacement is supplied.
6.11 If Orange has reasonable cause to
believe you have made a fraudulent
claim your cover will be cancelled.