LG HR400 Manual page 65

HR407M-P_BGBRLLK_ENG 8/9/04
Troubleshooting
Symptom
HDMI • The connected HDMI device does not display any
picture.
• The connected HDMI device does not output sounds.
Customer Support
You can update the Player using the latest software to enhance the
products operation and/or add new features.
To obtain the latest software for this player (if updates have been made),
please visit http://de.lgservice.com or contact LG Electronics customer
care centre.
Design and specifications are subject to change without notice.
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Possible Cause Correction
• The video input of the connected device is set correctly for
this unit.
• The HDMI cable you are using is fully HDMI-compliant .
Using a non-standard cable may result in no picture being
output.
• Not all HDCP-compatible DVI devices will work with this unit.
• Some HDMI-compatible devices do not output sounds
(check the manual that came with the connected device).
• If your TV is not capable of handling 96 kHz sampling fre-
quency, set the [Sampling Freq.] option to [48 kHz] on the
setup menu. When this choice is made, this unit will auto-
matically convert any 96 kHz signals to 48 kHz so your sys-
tem can decode them.
• If your TV is not equipped with Dolby Digital and MPEG
decoder, set the [Dolby Digital] and [MPEG] options to [PCM]
on the setup menu.
• If your TV is not equipped with DTS decoder, set the [DTS]
options to [OFF] on the setup menu. To enjoy DTS multi
channel surround, you must connect this unit to a DTS com-
patible receiver via one of this unit's digital audio outputs.
Resetting the unit
If you observe any of the following symptoms.
• The unit is plugged in, but the power will not turn on or off.
• The front panel display is not working.
• The unit is not operating normally.
You can reset the unit as follows.
• Press and hold the POWER button for at least five seconds. This will
force the unit to power off then turn the unit back on.
• Unplug the power cord, wait at least five seconds, and then plug it in again.
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