Troubleshooting - ION Game Day Lights User Manual

Troubleshooting

If the unit is not charging: Make sure the power cable is properly connected to the power input and the
power outlet.
If the sound is distorted: Try lowering the volume control of your sound source, musical instrument, or
microphone. Also, try to reduce the overall volume of Game Day™ Lights using the Volume knob.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower the bass
level. This will allow you to play the music louder before clipping (distortion) occurs.
If there is poor AM reception: When you have a Bluetooth device that is connected, disconnect your
Bluetooth device in order to listen to AM radio. To adjust AM reception, move the entire unit.
If there is a high-pitched whistling noise when using microphones: This is probably feedback. Point the
microphone away from the speaker.
If you can't hear the microphone over the music volume: Turn down the music volume from your source.
If you can't play music from a flash drive: The USB port is only for charging USB devices.
If you cannot connect your audio device to Game Day™ Lights via Bluetooth:
•
Have your audio device (e.g., smartphone or tablet) and Game Day™ Lights as close together as
possible while trying to connect. Make sure both the audio device and Game Day™ Lights are
unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Game Day™ Lights to disconnect Game Day™ Lights from any
other audio device and restart the search process. If this does not work right away, power off Game
Day™ Lights and then power it back on. See
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back on. You can
find this under the Bluetooth menu in the Settings for your phone or other audio device.
If this does not work, and you have connected to Game Day™ Lights before, find Game Day™ Lights
in the list of available or previously connected devices in your audio device's Bluetooth menu, tap the
"gear" or "i" icon located next to it and then select Unpair or Forget. Turn Game Day™ Lights off and
back on and try pairing again once it reappears in your available devices list.
Note: If Game Day™ Lights has been paired to another audio device recently that is still within range,
you may need to repeat this process with that audio device to fully disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may be happening
because your unit is trying to link to another speaker. This can occur if you power off a speaker that was
linked to your unit or if you have just turned on your unit and it is in Stereo-Link mode. To stop the audio
dropouts, exit Stereo-Link mode by double-pressing the Link button. Alternatively, you can wait for your
unit to link to another Game Day™ Lights speaker if there is one within range.
If you would like to stop your speaker from automatically linking when you power it on, make sure you
double-press the Link button to exit Stereo-Link mode before you power it off.
Pairing a Bluetooth Device for more information.
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