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en Home Connect
Press and hold
1.
15 seconds.
a The temperature display (refriger-
ator compartment) shows
Press
2.
temperature display (refrigerator
compartment) shows
temperature display (freezer com-
partment) shows
Press
.
3.
a The temperature display (freezer
compartment) shows an animation.
a The update is installed.
a The control panel is locked during
the installation.
a If the installation is successful, the
temperature display (freezer com-
partment) shows
If the temperature indicator (freezer
4.
compartment) shows
ance was unable to install the up-
date.
Repeat the process at a later
‒
point.
If the update cannot be completed
5.
after several attempts, contact cus-
tomer service → Page 31 .
10.4 Resetting Home Connect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the Home Connect settings.
Press and hold
1.
15 seconds.
a The temperature display (refriger-
ator compartment) shows
Press
2.
temperature display (refrigerator
compartment) shows
temperature display (freezer com-
partment) shows
20
for
.
repeatedly until the
and the
.
.
, the appli-
for
.
repeatedly until the
and the
.
Press
.
3.
a The temperature display (freezer
compartment) shows an animation
for 15 seconds.
a The temperature display (freezer
compartment) then shows
a The Home Connect settings have
been reset.
10.5 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the Home Con-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip: For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
10.6 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the Home Connect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
.
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