Kohler K-3900X-2 Homeowner's Manual page 43

Troubleshooting Information (cont.)
Power Troubleshooting
Symptoms
1. There is no power to
the toilet.
2. Toilet beeps when
unplugged or
plugged in.
3. Remote control pops up
"Check/Replace Back
Up Batteries and
Restart System".
4. Emergency flush
does not work upon
power failure. The
buzzer beeps twice.
5. Emergency flush
does not work upon
power failure.
Lights Troubleshooting
Symptoms
1. Back panel lights do
not illuminate.
2. Toilet beeps when
unplugged or
plugged in.
3. There is an unexpected
light blinking at night.
4. The welcome light and/
or night light are not lit.
Kohler Co.
Probable Causes
A. Toilet is not plugged in or the
GFCI is tripped.
A. This is normal operation.
A. Low battery.
A. Low battery.
A. Backup batteries are not
installed.
B. Backup batteries are dead.
Probable Causes
A. Light is not activated.
B. The environment is very bright.
A. This is normal operation.
A. The light is the UV cleaning
indicator. It means the UV
cleaning cycle is in process.
A. The welcome light and/or night
light are not enabled.
Recommended Action
A. Plug in the toilet or confirm the GFCI has
not been tripped.
A. No action needed.
A. Replace with new batteries.
A. Replace with new batteries.
A. Insert new batteries.
A. Replace with new batteries.
Recommended Action
A. Activate the light using the remote control
by adjusting: [lighting] > [ambient light]
A. No action needed.
A. No action needed.
A. No action needed.
A. Using the remote control, enable the lights
by selecting: [settings] > [feature settings] >
[lighting] and then enabling the desired
features by selecting the corresponding
radio button.
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