Troubleshooting Water Clarity Problems - Cal Spas Home Resort Z-524L Owner's Manual

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Troubleshooting Water Clarity Problems

Problem
Cloudy Water
Water Odor
Chlorine Odor
Musty Odor
Organic buildup /
scum ring around
spa
Algae Growth
Eye Irritation
Skin Irritation / Rash
Stains
Scale
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Probable Causes
• Dirty filter
• Excessive oils / organic
matter
• Improper sanitization
• Suspended particles /
organic matter
• Overused or old water
• Excessive organics in water
• Improper sanitization
• Low pH
• Chloramine level too high
• Low pH
• Bacteria or algae growth
• Buildup of oils and dirt
• High pH
• Low sanitizer level
• Low pH
• Low sanitizer level
• Unsanitary water
• Free chlorine level above 5
ppm
• Total alkalinity and/or pH
too low
• High iron or copper in
source water
• High calcium content in
water – total alkalinity and
pH too high
Possible Solutions
• Clean filter
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH and/or alkalinity to recommended
range
• Run jet pump and clean filter
• Drain and refill the spa
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH to recommended range
• Shock spa with sanitizer
• Adjust pH to recommended range
• Shock spa with sanitizer – if problem is
visible or persistent, drain, clean and refill
the spa
• Wipe off scum with clean rag – if severe,
drain the spa, use a spa surface and tile
cleaner to remove the scum and refill the spa
• Shock spa with sanitizer and adjust pH
• Shock spa with sanitizer and maintain
sanitizer level
• Adjust pH
• Shock spa with sanitizer and maintain
sanitizer level
• Shock spa with sanitizer and maintain
sanitizer level
• Allow free chlorine level to drop below 5 ppm
before spa use
• Adjust total alkalinity and/or pH
• Use a stain and scale inhibitor
• Adjust total alkalinity and pH – if scale
requires removal, drain the spa, scrub off the
scale, refill the spa and balance the water
• Use a stain and scale inhibitor
2015 Portable Spa
LTR20151001, Rev. A