Optical Disc Drives - eMachines EL1200 Reference Manual

Optical disc drives

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40
Chapter 3: Troubleshooting
The computer does not recognize a disc or the
CD or DVD drive
Make sure that the disc label is facing up, then
try again.
Try a different disc. Occasionally discs are flawed
or become scratched and cannot be read by the
disc drive.
If you are trying to play a DVD, make sure that
you have a DVD drive. To identify your drive type,
see "Identifying optical drive types" on page 19.
Your computer may be experiencing some
temporary memory problems. Shut down and
restart your computer.
Some music CDs have copy protection software.
You may not be able to play these CDs on your
computer.
Clean the disc.
Restart your computer, then enter the BIOS Setup
utility by pressing and holding F1 while your
computer restarts. Make sure that the IDE
controllers are enabled.
Make sure that the drive is configured correctly
by following the instructions in the drive
documentation.
Reinstall the device driver.
An audio CD does not produce sound
Make sure that the disc label is facing up, then
try again.
Some music CDs have copy protection software.
You may not be able to play these CDs on your
computer.
Make sure that the volume controls are turned
up. For more information, see "Adjusting the
volume" on page 22.
Make sure that the mute controls are turned off.
For more information, see "Adjusting the
volume" on page 22.
Make sure that the speaker cables are connected
correctly and securely.
Shut down and restart your computer.
Clean the disc.
Reinstall the audio device drivers.