Trouble Shooting - Philips 231T1SB/00 Service Manual

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Meridian 1 Meridian 1

11. Trouble Shooting

This section describes commonly encountered issues and accompanying solutions.
General TV issues
1. The TV does not switch on
Disconnect the power cable from the power outlet. Wait for one minute then reconnect it.
Check that the power cable is securely connected.
2. The remote control is not working properly:
Check that the remote control batteries are correctly inserted according to the + / - orientation.
Replace the remote control batteries if they are flat or weak.
Clean the remote control and TV sensor lens.
3. The standby light on the TV blinks red
Disconnect the power cable from the power outlet. Wait until the TV cools down before reconnecting the power
cable. If the blinking reoccurs, contact Philips Consumer Care.
4. You forgot the code to unlock the TV lock feature
Enter '5351'.
5. The TV menu is in the wrong language
Change the TV menu to your preferred language.
When turning the TV on/off/to standby, you hear a creaking sound from the TV chassis:
No action is required. The creaking sound is normal expansion and contraction of the TV as it cools and warms
up. This does not impact performance.
TV channel issues
1. Previously installed channels do not appear in the channel list:
Check that the correct channel list is selected.
2. No digital channels were found during the installation
Check that the TV supports DVB-T or DVB-C in your country. See the listed countries on the back of the TV.
Picture issues
1. The TV is on, but there is no picture:
Check that the antenna is properly connected to the TV.
Check that the correct device is selected as the TV source.
2. There is sound but no picture:
Check that the picture settings are correctly set.