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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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231P4

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Summary of Contents for Philips Brilliance 231P4UPES

  • Page 1 231P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    6.1 Resolution & Preset Modes ....31 7. Power Management ......32 8. Regulatory Information .....33 9. Customer care and warranty ..40 9.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........40 9.2 Customer Care & Warranty ....42 10. Troubleshooting & FAQs ....45 10.1 Troubleshooting ..........45...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing

    Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of...
  • Page 6: Setting Up The Monitor

    保留备用 Monitor drivers SmartControl software 2. Snap in the base in the VESA mount area. Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Power cable *VGA...
  • Page 7: Operating The Monitor

    2. Setting up the monitor 2.2 Operating the monitor Connecting to your computer Description of the control buttons 2 3 4 Kensington anti-theft lock VGA input Ethernet Audio output AC power input Zero power Switch USB downstream USB upstream Switch monitor’s power ON and OFF.
  • Page 8 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 9 2. Setting up the monitor Resolution notification Height adjustment This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.
  • Page 10: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly for This monitor accepts a 100mm x 100mm VESA Mounting VESA-Compliant mounting interface. Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 100mm 1.
  • Page 11: Usb Docking Display Introduction

    3. USB docking display Introduction 3. USB docking display Introduction If you are among the majority of the Notebook users who do not have the convenience of a docking station, then this USB docking display is your best choice. This USB docking display combines the power of super speed USB 3.0 and standard USB 2.0 hub, along with ethernet connection and stereo speakers.
  • Page 12 3. USB docking display Introduction Controlling the display Windows Vista, Windows XP When devices are attached, an icon appears in the taskbar. This gives you access to the DisplayLink manager menu. To use the DisplayLink Manager Menu 1. From the taskbar, click the “Show hidden icons arrow”...
  • Page 13 DisplayLink devicesl Options to In this section of the menu, a list of connected configure Philips DisplayLink devices will appear. Each of these devices has its own sub-configuration menu. 231P4U device These Submenu options are covered in the table below.
  • Page 14 3. USB docking display Introduction Menu Option Sub-menu Option Description Mirror Copies what is on the main display and reproduces it on this display. Note: The resolution of this display and the primary must be the same in mirror mode. This may be lower than the preferred resolution of the display.
  • Page 15 3. USB docking display Introduction Setting USB docking Ethernet 3. Right click on the 231P4U USB Ethernet icon and click “Enable”, now you can surf the internet. 1. Open “Network Connections” window On Windows 8, Windows 7 or Windows Vista, type “ncpa.cpl”...
  • Page 16 3. USB docking display Introduction 2. Right click on 231P4U USB Audio, then click upstream/downstream ports between display Enable and laptop. Note Please visit DisplayLink website http://www. displaylink.com/support/downloads/.php for more detailed DisplayLink software updated information. 3. 231P4U USB Audio becomes Default Communications Device, right click on the 231P4U USB Audio again and click “Set as Default Device”, now, you can listen your music...
  • Page 17: Image Optimization

    This mode significantly How does it work? enhances readability and productivity when SmartImage is an exclusive, leading edge Philips you’re working with spreadsheets, PDF files, technology that analyzes the content displayed scanned articles or other general office on your screen.
  • Page 18: Smartcontrast

    You can adjust more options without The new SmartControl Premium software wizard by Standard pane. by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you...
  • Page 19 4. Image Optimization Start with Standard pane Adjust menu • Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation. Color menu •...
  • Page 20 4. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 21 4. Image Optimization First Color Calibration Screen Eco Power menu • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File > Presets pane. • Options menu Cancel closes the UI and returns to the plug in page.
  • Page 22 4. Image Optimization menu. Disabled removes SmartControl Option>Auto Pivot. Premium from the right click context menu. • Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support.
  • Page 23 4. Image Optimization To enable Theft Deterrence, click on On button Help>Version - Will only be active when to bring up the following screen: selecting Version from the drop- down Help menu. On a non-supported display capable of • User can enter PIN between 4 and 9 digits DDC/CI, only the Help and Options tabs are numbers only.
  • Page 24 4. Image Optimization • Technical Support - Displays the tech support page. • Check for Update - Takes the user to PDI Landing and checks the user’s version against the most current available. • About - Displays detailed reference information: product version, release information, and product name.
  • Page 25: Smartdesktop Guide

    4. Image Optimization into the region and it will automatically align. 4.4 SmartDesktop Guide When the window and mouse cursor are within the region, the region will become highlighted. SmartDesktop SmartDesktop is in SmartControl Premium. Note Install SmartControl Premium and select If the outline of the region is not visible when SmartDesktop from Options.
  • Page 26 4. Image Optimization 5. Exit – Closes Desktop Partition and Display Tune. To re-initialize, launch Display Tune from the start menu or short cut on the desktop. Left Click Menu Left click on the Desktop Partition icon to Right Click Menu quickly send the active window to any partition without having to drag and drop.
  • Page 27 4. Image Optimization • Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down. • Identify Partition – Displays the outline grid on the desktop for the current partition.
  • Page 28 4. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 29 4. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
  • Page 30: Powersensor

    5. PowerSensor™ Hot key Sensor distance 5. PowerSensor™ How does it work? • PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect user- presence. • When the user is in front of the monitor, Landscape/Portrait mode the monitor operates normally, at the (for selective models)
  • Page 31: Technical Specifications

    6. Technical Specifications 6. Technical Specifications Picture/Display Monitor Panel Type Backlight Panel Size 23" W (58.4cm) Aspect Ratio 16:9 Pixel Pitch 0.265 x 0.265 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time 14 ms (GtG) Optimum Resolution 1920 x 1080 @ 60Hz Viewing Angle 178°...
  • Page 32 6. Technical Specifications Power(EnergyStar test method) AC Input Voltage AC Input Voltage AC Input Voltage Energy Consumption at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC, 50Hz Normal Operation 17.73W (typ.) 20.3W (typ.) 20.2W (typ.) Sleep (Standby) <0.33W <0.3W <0.4W <0.16W <0.3W...
  • Page 33: Resolution & Preset Modes

    6.1 Resolution & Preset Modes 1. EPEAT Gold or Silver is valid only where Maximum Resolution Philips registers the product. Please visit 1920 x 1080 @ 60 Hz (analog input) www.epeat.net for registration status in 1920 x 1080 @ 60 Hz (digital input) your country.
  • Page 34: Power Management

    7. Power Management 7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 35: Regulatory Information

    8. Regulatory Infomation Packaging 8. Regulatory Information Limits on hazardous substances in product packaging. Packaging prepared for recycling Congratulations! This product is TCO Certified - for Sustainable Ergonomic, User-centered design Visual ergonomics in products with a display. TCO Certified is an international Adjustability for user comfort (displays, headsets) Acoustic performance-protection third party sustainability certification for IT products.
  • Page 36 • EN60950-1:2006+A11:2009+A1: on hazardous substances in electrical and 2010+A12:2011+A2:2013(Safety electronic equipment have been adhered to requirement of Information Technology in order to make Philips monitors safe to use Equipment). throughout its life cycle. • EN55022:2010(Radio Disturbance EPEAT requirement of Information Technology Equipment).
  • Page 37 8. Regulatory Infomation Changes or modifications not expressly Energy Star Declaration approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 38 8. Regulatory Infomation nuisibles aux communications radio. EN 55022 Compliance (Czech Republic Only) Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 39 8. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 40 For more market have to meet China RoHS request. information about where you can drop off your 中国电子信息产品污染控制标识要求(中国 waste equipment for recycling in India please RoHS法规标示要求)产品中有毒有害物质或 visit the below web link. 元素的名称及含量 http://www.india.philips.com/about/sustainability/ 有毒有害物质或元素 recycling/index.page 部件名称 铅 汞 镉 六价铬...
  • Page 41 8. Regulatory Infomation Information for U.K. only 1. The GREEN&YELLOW wire must be connected to the terminal in the plug WARNING - THIS APPLIANCE MUST BE which is marked with the letter "E" or by EARTHED. the Earth symbol or coloured GREEN or GREEN&YELLOW.
  • Page 42: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 43 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 44: Customer Care & Warranty

    9.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 45 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 46 +603 5102 3336 Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Philips Electronics Singapore Mon.~Fri. 9:00am-6:00pm Singapore Pte Ltd (Philips Consumer Care (65) 6882 3966 Sat. 9:00am-1:00pm Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Co., Thailand (662) 934-5498 Mon.~Fri.
  • Page 47: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 48: Usb Docking Display Faqs

    Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.
  • Page 49: Smartcontrol Premium Faqs

    I forgot my PIN for Theft Deterrence and click on Properties->Hardware-> Function. How can I do? Device Manager. Ans.: Philips Service center has a right to • ask for legitimate identification and If you see “Plug and Play Monitor” shows authorization, in order to establish under Monitor, then you need to re-install.
  • Page 50 1080 @ 60 Hz. the monitor, make sure that there is • Shut down your computer, disconnect your no pressure or force applied to the old monitor and reconnect your Philips panel surface side. This may affect your LCD monitor. warranty conditions. •...
  • Page 51 PC, workstation or Mac? Ans.: Your LCD monitor works best at its Yes. All Philips LCD monitors are fully native resolution of 1920 x 1080 @ Ans.: compatible with standard PCs, Macs 60 Hz. For best display, please use this and workstations.
  • Page 52 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M4231PQUE1T...

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