Control Panel; Running A Printer Check; Replacing An Ink Cartridge - Epson Stylus Photo R2400 Product Information

Control Panel

To diagnose printer problems, check the printer's lights or run
a printer check (see below).
Lights Explanation
P
Green power The printer is receiving a print job, printing, replacing
light flashes an ink cartridge, charging ink, or cleaning the print
head.
H
Red ink light An ink cartridge is low on ink. Make sure you have a
flashes replacement cartridge.
Red H ink light An ink cartridge is out of ink, not installed, not
on installed correctly, or is not compatible with the
printer. Follow the steps on page 5 to install or
reinstall the cartridge correctly.
The Photo Black or Matte Black cartridges were
swapped during printing. Replace the original
cartridge type in use before the error occurred.
Red ) paper Your paper ran out, multiple sheets fed, or the
light on wrong size sheet fed.
Sheet Feeder: If paper is out, load more paper and
press the )
wrong size sheet fed, press the
eject the paper, then turn your printer off and then
on. For loading instructions, see page 7.
Single Sheet Guide: See page 9 for instructions on
loading single sheets of special papers.
Roll Paper: See page 10 for instructions on loading
or reloading roll paper.
Front Path: See page 11 for instructions on loading
or reloading thick media.
Red ) paper Jammed paper is blocking print head movement, or
light flashes you're trying to print on paper loaded into a path
different than the path specified in the printer driver.
If you suspect a paper jam, turn off the printer and
pull out the jammed paper. Open the cover and
remove any jammed or torn paper. Then do one of
the following:
Sheet Feeder or Single Sheet Guide: Turn on the
printer, reload paper, and press the
button.
Roll Paper: Cut off the printed portion, then remove
the paper and reload it (see page 10).
Front Path: See page 11 for instructions on loading
or reloading thick media.
If a print job was sent to one paper path, but media
is loaded only for another paper path, load the paper
in the correct path.
P
Green power Jammed paper or a foreign object is preventing the
light is on print head from returning to the home position, or
paper is loaded in the sheet feeder and the front
)
Red paper path door is open.
light flashes Turn off the printer, open the printer cover, and
quickly remove any jammed or torn paper, or foreign object.
Close the front path door if it is open. Then turn the
Red H ink light printer back on. If the error persists, contact your
flashes quickly dealer or Epson
paper button. If multiple sheets or the
)
paper button to
) paper
Lights Explanation
P
Green power An unknown printer error has occurred.
light flashes Turn off the printer, wait a few seconds, and turn it
on again. If the lights are still flashing, contact
Red ) paper Epson.
light flashes
Red H ink light
flashes

Running a Printer Check

You can run a printer check to determine whether a problem
comes from the printer or some other source.
1. Turn off your printer and computer, then disconnect the
printer's interface cable.
2. Load letter-size paper in the sheet feeder.
3. Hold down the ) paper button, then press and release the
P power button. Continue to hold down the ) paper
button until the P power light flashes.
4. A test page prints the printer's ROM version number and a
nozzle check pattern.
❏ If the check page prints, the problem probably lies in
your software settings, interface cable, or computer, or
your software may not be installed correctly.
❏ If the check page doesn't print, you may have a problem
with your printer.
Try the suggestions in "Problems and Solutions" in the
User's Guide.
5. Turn off the printer, connect the interface cable, and turn
on your printer and computer.

Replacing an Ink Cartridge

When the red H ink light flashes, an ink cartridge is low on
ink.
When the red H ink light stays on, you need to replace a
cartridge.
You can open the printer cover to check the ink light
indicating a cartridge that is low on ink or needs to be
replaced.
When a cartridge is more than six months old, you may need
to replace it if printouts don't look their best. If the quality
doesn't improve after cleaning and aligning the print head,
you can replace the cartridge even if the red H ink light is off.
2/05
Epson Stylus Photo R2400
Epson Stylus Photo R2400
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