Epson Stylus Photo R2400 User Manual
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Epson Stylus Photo R2400 User Manual

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Summary of Contents for Epson Stylus Photo R2400

  • Page 1 User’s Guide...

  • Page 2: Copyright Notice

    Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...

  • Page 3: Table Of Contents

    Contents Welcome! About Exif Print About Your Software About Your Documentation Viewing the On-screen Reference Guide Loading Paper Loading Paper in the Sheet Feeder Loading Special Paper in the Sheet Feeder Loading Multiple Sheets of Matte Paper Loading Special Paper in the Single Sheet Guide Loading Roll Paper or Canvas Loading Thick Media in the Front Path Printing From Start to Finish...
  • Page 4 Printing Borderless Cut Sheets Windows Mac OS X Managing Color With Profiles Printing With a Color Profile Solving Color Management Problems Printing a Custom Profile Test Target Creating a Custom Profile Easy Printing With Photoshop Elements 3.0 Matching Black Ink to Paper Type Swapping the Black Ink Cartridges Confirming the Swapped Cartridge Settings Advanced Black and White Photo Printing...
  • Page 5 Where To Get Help Epson Technical Support Technical Support for Other Photo Software Requirements and Notices Windows System Requirements Macintosh System Requirements Important Safety Instructions Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity Epson America, Inc. Limited Warranty Index Contents...
  • Page 6 Contents...

  • Page 7: Welcome

    Nine individually replaceable Epson 5760 × 1440 dpi (dots per inch). ■ Large gamut, pigment-based, Epson UltraChrome K3 inks and compatible papers deliver brilliant, long-lasting, water-resistant prints. ■ Light Black, Light Light Black, and either Photo Black or Matte Black ink cartridges provide neutrality and tonal scale accuracy for demanding black and white photographs.

  • Page 8: About Exif Print

    Your printer driver runs your printer and lets you control how your documents look. You can’t print without it. Tip: It’s a good idea to check Epson’s support website periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

  • Page 9: About Your Documentation

    About Your Documentation To set up your printer and install its software, see the Start Here sheet. This book contains instructions on: ■ Loading all types of paper ■ Printing with Windows or Mac ■ Maintaining the printer ■ Troubleshooting At the end of the book, you’ll also find the system requirements, important safety information, and the product’s warranty.

  • Page 10: Viewing The On-Screen Reference Guide

    Viewing the On-screen Reference Guide Follow the instructions on the Start Here sheet to install the on-screen Reference Guide, if you haven’t already. Note: You need a browser—such as Microsoft Safari™ 1.0 or later, Mozilla later—to view the manual. If you are using a different browser, the pages may not display correctly.

  • Page 11: Loading Paper

    You can load a variety of paper types in your printer, as described in these sections: Paper/Media Plain paper Epson Premium Photo Paper Glossy Epson Premium Glossy Photo Paper Epson Ultra Premium Photo Paper Luster Epson Premium Luster Photo Paper Epson Premium Photo Paper Semi-gloss Epson Premium Semigloss Photo Paper Epson Presentation Paper Matte...

  • Page 12: Loading Paper In The Sheet Feeder

    Roll paper, including PremierArt Water Resistant Canvas and Piezo Pro Thick media or posterboard (1.0 - 1.3 mm thickness) * This matte paper requires the matte sheet support when loading multiple sheets larger than letter-size; smaller paper can be loaded without it. See page 15 for instructions. Loading Paper in the Sheet Feeder 1.
  • Page 13 3. Pull out the output tray extension. 4. Place your paper in the printer and slide it against the right side of the sheet feeder. Check the following as you load paper: ■ Always load the short edge first, even for printing landscape-oriented documents.

  • Page 14: Loading Special Paper In The Sheet Feeder

    Loading Special Paper in the Sheet Feeder You can load these Epson inkjet papers in the sheet feeder as follows: Paper type Epson Premium Photo Paper Glossy Epson Premium Glossy Photo Paper Epson Premium Photo Paper Luster Epson Premium Luster Photo Paper...

  • Page 15: Loading Multiple Sheets Of Matte Paper

    If you are loading multiple sheets of the following papers in sizes larger than letter (8.5 × 11 inches), attach the matte sheet support to the top of the sheet feeder to help separate the sheets of paper and prevent misfeeds: ■ Epson Ultra Premium Presentation Paper Matte ■ Epson Enhanced Matte Paper ■...
  • Page 16 2. Place the hook on the back of the matte sheet support over the paper support extension, and hold the top extension with one hand while sliding the matte sheet support all the way down. 3. Load your paper as described on page 12. Note: Remove the matte sheet support when you load other types of paper.

  • Page 17: Loading Special Paper In The Single Sheet Guide

    ■ Epson UltraSmooth Fine Art Paper ■ PremierArt Matte Scrapbook Photo Paper for Epson 1. Remove the roll paper holder if it’s installed (see page 21). 2. Slide the roll paper edge guide all the way to the right. Loading Paper...
  • Page 18 3. Line up the notches on the single sheet guide with the slots on the back of the printer and insert them as shown. Then insert the tabs on the top of the guide into the slot beneath the printer cover. 4.
  • Page 19 6. Guide the paper into the slot and feed it into the printer until the paper meets resistance. 7. Maintain constant pressure against the paper until the printer pulls it in slightly. Continue to apply light pressure until the paper begins feeding, then let go of the paper to allow the printer to adjust the paper position.
  • Page 20 8. Open the printer cover and look down into the printer to make sure the paper is loaded correctly. It should be straight and the leading edge of the paper should not be visible. Paper is loaded correctly If the paper isn’t loaded correctly, press the z roll paper button for 3 seconds to back the paper out.

  • Page 21: Loading Roll Paper Or Canvas

    Loading Roll Paper or Canvas You can load 4-inch, 8.3-inch, or 13-inch wide roll paper or 8.3-inch canvas for printing multiple photos or panoramas, with or without borders. Note: Instructions apply to both roll paper and canvas unless otherwise noted. Tip: It’s a good idea to check your ink levels before loading and printing on roll paper (see page 83).
  • Page 22 5. Place the roll paper on the holders as shown, then remove the tape and protective paper from the end of the roll. 6. Make sure the end of the paper is cut straight across, with 90° corners. If the end is cut diagonally, you may have problems feeding the paper.
  • Page 23 8. Insert the left roll paper holder (marked with an orange triangle) into the far left slot (also marked with an orange triangle). Then insert the other holder into the corresponding slot on the right. 9. While holding the paper, feed it part of the way into the roll paper feeder (under the white rollers), then slide the right roll paper edge guide to fit lightly against the paper.
  • Page 24 10. Push the paper into the feeder until it meets resistance. Maintain pressure on the paper until the printer feeds the paper automatically. Note: You may need to reload canvas or thicker roll media to ensure accurate paper registration. When loading canvas, leave ample slack between the roll and the printer to ensure smooth paper feeding.

  • Page 25: Loading Thick Media In The Front Path

    Loading Thick Media in the Front Path You can load media 1.0 to 1.3 mm thick into the front path, in sizes from 8 × 10 inches to A3+. Note: Since the media feeds through the printer from the front to the rear, make sure there is enough space behind the printer for the media to move completely through the printer.
  • Page 26 6. Insert the media two or three inches into the printer, and push the left edge guide against the media’s edge. Maintain slight pressure on the guide while inserting the media the rest of the way into the printer. Stop when the front edge of the media is aligned with the arrow on the right side.

  • Page 27: Printing From Start To Finish

    ■ Use the right paper. For the best-looking photos, most vivid colors, and greatest detail, always use genuine Epson papers and Epson UltraChrome K3 inks. ■ Choose the right printer settings for the paper. Your printer automatically adjusts itself for the type of paper you’ve selected, so...

  • Page 28: Basic Printing In Windows

    Follow the steps below to print a document or image using the basic printer settings. For roll paper printing, see page 43. For borderless printing, see page 49. 1. From the File menu, click 2. Make sure EPSON Stylus Photo R2400 3. Click the Properties button, click it first.) Options 4.
  • Page 29 5. Select one of these document types as the Quality Option setting: ■ : For rough drafts with reduced print quality Draft ■ : For text-only documents (like letters) with good print quality Text ■ : For documents with text and images with higher print quality Text &...

  • Page 30: Selecting The Settings You Use Most Often

    During printing, this window appears. Use it to cancel, pause, or resume printing and check ink cartridge status. Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.

  • Page 31: Customizing Your Windows Print Settings

    Customizing Your Windows Print Settings Follow these steps to print a document or image using advanced printer settings: 1. On the Main tab, click the 2. Click . The Basic settings change to the Advanced settings: Continue Print quality Note: If you want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox.
  • Page 32 : Uses standard color profiles for your printer to help match colors in your image, for use with certain ICM-enabled applications. If you’re using custom or Epson Premium ICC profiles in a program such as Photoshop, select and then check the Caution: Incorrectly applying this function or using it in an incomplete color management workflow may result in excessively light or dark prints.

  • Page 33: Basic Printing With Mac Os X

    5. Select the following page layout settings as necessary: Select image or document position options here Select image or document resizing options here; these affect only your printed image Add a watermark to your printed page here Note: For more information on printer settings, or instructions on saving them as a group so you can reuse them later, click the Help or ? button.
  • Page 34 2. Open the Format for 3. Open the Paper Size menu and select the size of the paper you loaded. Then select the source setting from the submenu for that size. Choose the paper size ■ For prints on paper loaded in the sheet feeder with borders around the image, select just a paper size in the menu or submenu.
  • Page 35 ■ For prints made on thick media loaded into the front path, choose as the source. Manual - Front For roll paper printing instructions, see page 43. For details on borderless printing, see page 49. Caution: When printing non-borderless print jobs using a custom paper size, make sure the selected size matches the paper you loaded and is within the printable area for your printer.
  • Page 36 You see your basic print settings: 9. Select the type of paper you loaded as the Media Type setting; see page 41. Note: If you don’t see the paper type you want to use, check your Page Setup settings to make sure you selected the correct paper size and source; see page 34, or that you have the correct black ink cartridge installed;...
  • Page 37 14. Click Print Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge.
  • Page 38 15. To monitor the progress of your print job, click your printer’s Print Center . You see this screen: Photo R2400 16. Monitor the progress of your print job or do one of the following: ■ Click the print job, then click ■...

  • Page 39: Customizing Your Macintosh Print Settings

    Customizing Your Macintosh Print Settings Follow these steps to print a document or image using advanced printer settings: 1. From the File menu, select 2. Select from the pop-up menu. Print Settings Note: In certain programs you may need to select Advanced before you can select Print Settings.
  • Page 40 : Uses standard ColorSync profiles for your printer to help match ColorSync colors in your image, for use with certain ColorSync-enabled applications. If you’re using custom or Epson Premium ICC profiles in a program such as Photoshop, select ■ Off (No Color Adjustment) features so you can use ICC profiles in an ICC-aware application such as Adobe Photoshop instead.

  • Page 41: Selecting The Correct Paper Type

    Plain paper sheets Epson Bright White Paper Epson Premium Bright White Paper Epson Presentation Paper Matte Epson Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive Sheets Epson Ultra Premium Presentation Paper Matte Epson Enhanced Matte Paper Epson Premium Presentation Paper Matte...
  • Page 42 Printing From Start to Finish...

  • Page 43: Printing Special Photos

    Then follow the steps in the next sections to select your roll paper settings, control printing, and remove and store roll paper. Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.

  • Page 44: Selecting Roll Paper Print Settings

    Premium Presentation Paper Matte. When printing on canvas, choose Best Photo or Photo RPM and turn High Speed off. For the best color prints on either Epson canvas medium, be sure to use the Premium ICC Profile. 4. If you’ll be printing photos without any borders, click the 5.

  • Page 45: Mac Os X

    6. Choose as the Source setting. The Roll Paper Roll Options dialog box pops up: 7. Select the roll paper settings, including whether to print a page frame, based on the type of printing you’re doing (see the table below); then click Type of printing Borderless photos Photos with borders or panoramics...
  • Page 46 4. Open the Paper Size menu and select your photo size. Then select a Roll Paper - Borderless To print without a border between photos, choose a setting for your photo size. Banner Make sure the width of your photo is 4, 8.3, or 13 inches maximum, depending on the width of the roll paper you loaded.
  • Page 47 Paper Luster. For Piezo Pro Matte Canvas, choose Premium Presentation Paper Matte. When printing on canvas, choose Best Photo or Photo RPM and turn High Speed off. For the best color prints on either Epson canvas medium, be sure to use the Premium ICC Profile.

  • Page 48: Removing Your Printed Photos

    Removing Your Printed Photos Follow these steps to remove your printed photos: 1. Press the z roll paper button once to feed the paper forward. 2. Cut the paper on the printed cutting line. 3. If you want to print another job on roll paper, press the z roll paper button once again;...

  • Page 49: Printing Borderless Cut Sheets

    ** These papers must be loaded in the single sheet guide. See page 17. Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause the printer to pause and leave an uneven surface on your printout.

  • Page 50: Windows

    Follow the steps in one of these sections to print BorderFree photos on cut sheet paper: ■ “Windows” below ■ “Mac OS X” on page 51 Windows 1. Start your print application and open your photo file. 2. Open the File menu, click click Properties 3.
  • Page 51 Mac OS X 1. Start your print application and open your photo file. 2. From the File menu, select 3. Open the Format menu and select your printer. 4. Open the Paper Size menu and select the paper size for the paper you loaded. Then select a Sheet Feeder - Borderless 5.
  • Page 52 9. Select Print Settings Note: In certain programs you may need to select Advanced before you can select Print Settings. 10. Select the type of paper you loaded as the Media Type setting. See page 41 for details. Note: If you can’t choose your paper type, check the Paper Size settings on the Page Setup window to make sure you selected the correct paper size and source, or that you have the correct black ink cartridge installed (see page 70 for information).

  • Page 53: Managing Color With Profiles

    Managing Color With Profiles Follow the steps in this section to use color profiles for printing with Adobe Photoshop (the instructions cover Photoshop 7, CS, CS2, and CS3). Carefully follow the instructions in these sections for the best results: ■ “Printing With a Color Profile”...
  • Page 54 5. If you see this message, select embedded profile (instead of the working and click space) the embedded profile. 6. If you see this message, select working RGB: Adobe RGB (1998) click 7. When your image appears, evaluate the color balance and contrast as displayed on your monitor.
  • Page 55 Selecting Your Print Settings 1. Select File > Page Setup 2. Select the Size for your paper and the correct Orientation for your image: Select the correct size Select Portrait or Landscape 3. Click 4. Select File > Print Print with Preview 5.
  • Page 56 2. Make sure your printer is selected, and click the button. 3. If you are using an Epson Premium ICC profile, set the Quality Option setting to match your profile. 4. Select the Type setting for the paper you’ll use for the print.
  • Page 57 7. Click the button under Color Management, then Select Adjustment) Note: Make sure that you select printer driver will apply additional correction to the image data, producing inaccurate results. 8. Click 9. Click to print your photo. Print IMPORTANT! Select Off (No Color Adjustment) Off (N o Color Adjustment...
  • Page 58 Mac OS X Opening Your Image 1. Open Adobe Photoshop. 2. Select Color Settings menu (Photoshop 7 or CS) Photoshop or the menu (Photoshop CS2 Edit or CS3). 3. Select U.S. Prepress Defaults North America Prepress 2 Settings pull-down menu. This sets Adobe RGB (1998) space and activates warning messages for profile mismatches and missing profiles.
  • Page 59 7. When your image appears, evaluate the color balance and contrast as displayed on your monitor. If they need improvement, select (for Photoshop CS and 7) or Profile and CS3). Select one of the following as the Profile setting: ■ A different RGB working space, such as IEC61966-2.1 ■...
  • Page 60 If you’re printing with Epson Premium ICC profiles, select the profile that matches the print quality you want to use. Note: The Epson Premium ICC profiles can be identified with the suffix “.icc,” for example, “SPR2400 PrmGlsy BstPhoto.icc.”...
  • Page 61 See “Matching Black Ink to Paper Type” on page 68. 5. Click the button. Advanced 6. If you are using an Epson Premium ICC profile, set the Print Quality setting to match your profile. 7. Turn off the High Speed setting. 8. Select Color Management the pop-up menu.

  • Page 62: Solving Color Management Problems

    Return to the instructions on page 61 (for Mac OS X) or page 57 (for Windows). Make sure to select Off (No Color Adjustment) screen or Color Management menu to turn off color management in your Epson printer driver. Printing a Custom Profile Test Target Follow the steps in this section to create and print individual custom profile test targets for each paper type you plan to print on.
  • Page 63 5. Select No Color Management (Photoshop CS or 7) as the Print Space: Profile setting. 6. Click the Page Setup 7. Select Stylus Photo R2400 8. Select the appropriate Paper Size and Orientation settings, then click 9. Click the button. Print 10.
  • Page 64 11. Select the Media Type setting for the profile you’re printing. 12. Click the Advanced 13. Select your desired level as the Print Quality setting. 14. Turn off the High Speed setting. 15. Select Color Management 16. Select Off (No Color Adjustment) IMPORTANT! Select Off (No Color Adjustment)
  • Page 65 Windows 1. Open Adobe Photoshop and open the profile target file provided by your profile-building software manufacturer. 2. If you see a missing profile screen, select 3. Select File > Print Print with Preview 4. In the Print window, click the Show More Options then choose Color Management...

  • Page 66: Creating A Custom Profile

    10. Select the print quality desired: (1440 × 1440 dpi), or 11. Turn off the High Speed and Edge Smoothing settings, if they are available. 12. Click the button under Color Management and click the button. Adjustment) 13. Click 14. Click Print 15.

  • Page 67: Easy Printing With Photoshop Elements 3.0

    If you are using Adobe Photoshop Elements 3.0 with Windows, you can take advantage of the Epson EasyPrint interface when you’re ready to print. It lets you select your basic settings directly from the Print window, so you don’t need to open the Properties or Preferences window to access the printer driver.

  • Page 68: Matching Black Ink To Paper Type

    5. Select from the File menu. You see the Epson EasyPrint interface: Print 6. Change your print settings as necessary. 7. Click to start printing. Print Tip: If you’re printing a borderless print and it comes out with one or more borders, select Crop to Fit.
  • Page 69 Use the Matte Black ink cartridge for professional results with the following paper types: ■ Presentation Paper Matte Photo Quality Ink Jet Paper ■ Ultra Premium Presentation Paper Matte Enhanced Matte Paper ■ Premium Presentation Paper Matte Matte Paper - Heavyweight ■...

  • Page 70: Swapping The Black Ink Cartridges

    Swapping the Black Ink Cartridges Be sure you have the other black cartridge handy before you begin. Once you start replacing a cartridge, you must complete all the steps in one session. You can replace a cartridge whether the red 1.

  • Page 71: Confirming The Swapped Cartridge Settings

    8. Press the cartridge down until it clicks into place. 9. Close the cartridge cover, press down on the top until it clicks, then close the printer cover. 10. Press the ink button. The printer begins charging the new cartridge. The green P power light and red flash and the printer makes noise.
  • Page 72 Stylus Photo R2400 4. Click the Epson Status Monitor 5. Click the black ink cartridge and verify the new cartridge type. Then click 6. Close the Epson Printer Utility window. Printing Special Photos from the list and click the Utility button.

  • Page 73: Advanced Black And White Photo Printing

    Advanced Black and White Photo Printing The Advanced B&W Photo mode lets you easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black-and-white workflow. Advanced B&W Photo mode also provides settings for more advanced black-and-white controls. These controls can be applied to color image files without the need to save a separate grayscale version.

  • Page 74: Windows

    Windows 1. Start your printing application and open your photo file. 2. Open the File menu and click 3. Select the appropriate 4. Click the Advanced Advanced Settings. 5. Click Advanced B&W Photo Printing Special Photos , then click Print Properties , and for your printout.
  • Page 75 6. Select a Color Toning option from the menu, or click customized Toning option. If you click 7. You can adjust the following settings: ■ Allows you to add tone (hue) to your black and white output. Color Toning: The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia.

  • Page 76: Mac Os X

    ■ Tone Color Circle: corresponding values to customize the tone (hue) to add to your black and white print. The closer you select to the edge of the wheel, the more color you will add to your black and white print. ■...
  • Page 77 7. Select Color Management 8. You can adjust the following settings: ■ Allows you to add tone (hue) to your black and white output. Color Toning: The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia.
  • Page 78 ■ Tone Color Circle: corresponding values to customize the tone (hue) to add to your black and white print. The closer you select to the edge of the wheel, the more color you will add to your black and white print. ■...

  • Page 79: Maintaining Your Printer

    Maintaining Your Printer Follow the instructions in this chapter to keep your printer working at its best and to prepare it for moving, if necessary: ■ “Cleaning the Print Head” below ■ “Replacing an Ink Cartridge” on page 82 ■ “Aligning the Print Head”...

  • Page 80: Automatically Checking And Cleaning The Print Head

    Select Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on EPSON Stylus Photo R2400, and select Printing Preferences. Select the Maintenance tab and click Auto Nozzle Check and Cleaning. Mac OS X: Open the...

  • Page 81: Running The Head Cleaning Utility

    Select Head Cleaning Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on EPSON Stylus Photo R2400, and select Printing Preferences. Select the Maintenance tab and click Head Cleaning. Mac OS X: Open the...

  • Page 82: Replacing An Ink Cartridge

    If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the red Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.

  • Page 83: Checking The Ink Cartridge Status

    You see a window like this: Click a cartridge image to display information about the cartridge. Purchasing Ink Cartridges Use these Epson ink cartridges within six months of installing them and before the expiration date on the package: Ink cartridge Light Light Black...

  • Page 84: Ink Cartridge Precautions

    You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). Ink Cartridge Precautions Warning: Keep ink cartridges out of the reach of children and don’t drink the ink.
  • Page 85 4. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose of it carefully. 5. Shake the new cartridge four or five times before opening its package. (Don’t shake it after it’s unwrapped.) 6.

  • Page 86: Aligning The Print Head

    Automatically Aligning the Print Head 1. Make sure the printer is turned on but not printing. 2. Load at least three sheets of letter-size Epson Presentation Paper Matte (Photo Quality Ink Jet Paper). 3. Do one of the following: Windows: Right-click the your screen).

  • Page 87: Manually Aligning The Print Head

    6. When alignment is finished, click Manually Aligning the Print Head 1. Make sure the printer is turned on but not printing. 2. Load letter-size Epson Presentation Paper Matte (Photo Quality Ink Jet Paper). 3. Do one of the following: Windows: Right-click the your screen).

  • Page 88: Cleaning The Printer

    Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1. Turn off the printer, unplug the power cord, and disconnect the interface cable. 2. Remove all the paper, then use a soft brush to clean the paper feeders. 3.

  • Page 89: Transporting The Printer

    Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or a similar one. Follow these steps: 1. Turn on the printer, and wait for the ink cartridge holder to move right to the home position.
  • Page 90 Maintaining Your Printer...

  • Page 91: Solving Problems

    “Uninstalling and Reinstalling Printer Software” on page 105 ■ “Where To Get Help” on page 106 Tip: It’s a good idea to check Epson’s support website periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

  • Page 92: Printer Parts

    Printer Parts Paper support and extensions Left edge guide Roll paper guides Paper support closed Roll paper holder Solving Problems Sheet feeder Output tray Front path Roll paper edge guide USB port IEEE 1394 (FireWire) port Printer cover Output tray extension Ink cartridge holder (in home position)

  • Page 93: Printer Buttons

    Printer Buttons The table below summarizes the functions of the printer buttons. Button Uses P power Turns the printer on and off. Hold down the button until the P power light comes on or goes off. paper Loads or ejects paper. Resumes printing after a paper-out or multiple-sheet-feed error.

  • Page 94: Printer Lights

    Printer Lights The table below summarizes the functions of the printer lights. Light paper out Red H ink (eight) Green P power Diagnosing Printer Problems First, check the printer’s lights (see below) or run a printer check (see page 96). Lights Green P power light flashes...
  • Page 95 Turn off the printer, open the printer cover, and remove any jammed or torn paper, or foreign object. Close the front path door if it is open. Then turn the printer back on. If the error persists, contact your dealer or Epson; see page 106. paper button.

  • Page 96: Running A Printer Check

    Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or Epson; see page 106. paper button, then press and release the P power button. paper button until the P power light flashes.

  • Page 97: Problems And Solutions

    Problems and Solutions Setup and Software Installation Problems The printer makes noise after ink cartridge installation. ■ When you install ink cartridges, the printer must charge its print head for about two and a half minutes. Wait until it’s finished (the green P power light stops flashing) before you turn off the printer, or it may use excess ink the next time you turn it on.

  • Page 98: Printer Problems

    Printer Problems Only the green P power light is on, but nothing prints. ■ Make sure the interface cable is securely connected at both ends and meets the system requirements on page 109. ■ Run a printer check as described on page 96. If the test page prints, make sure your software is installed correctly.

  • Page 99: Quality Problems

    Reference Guide. ■ Use Epson papers for proper saturation and absorption of Epson inks. If you use a paper not listed under the supported paper types, you may see smears, roller marks, misting, or other problems in your printouts; see page 11.
  • Page 100 Make sure your paper isn’t damaged, old, dirty, or loaded face-down. For best results, use genuine Epson paper. Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.

  • Page 101: Paper Problems

    ■ Try turning off PhotoEnhance (Windows). Also check if you’re using a special effect that alters image colors, like Sepia. ■ Change the setting (Macintosh); see page 39. Gamma ■ Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible.
  • Page 102 3. Remove any jammed paper from the sheet feeder or open the printer cover and remove any paper jammed inside. Press the Roll paper or canvas doesn’t feed correctly or jams in the printer. ■ Cut the end of the paper straight across. If the edge is uneven or frayed, the paper won’t feed smoothly.
  • Page 103 Paper dust may have built up on the paper rollers, preventing paper from feeding properly. Use Epson Ink Jet Printer Cleaning Sheets (part number S041150) to clean the rollers. Caution: Do not use the cleaning sheets that come with Epson special papers;...

  • Page 104: Miscellaneous Problems

    Miscellaneous Problems The image is inverted, as if viewed in a mirror. Turn off Mirror Image See page 31 (Windows) or page 39 (Macintosh) for instructions. The printer prints blank pages. ■ Make sure your printer is selected in the Print window, or in the Macintosh Printer Setup Utility or Print Center.

  • Page 105: Uninstalling And Reinstalling Printer Software

    Mac OS X 1. Open the Applications 2. Select Printer Setup Utility click the button. Delete 3. Insert your Epson Printer Software CD-ROM into your drive. Programs All Programs , then select EPSON Stylus Photo R2400 folder, then the Utilities , select...

  • Page 106: Where To Get Help

    Visit Epson’s support website at solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call for support, please have the following information ready: ■...

  • Page 107: Technical Support For Other Photo Software

    Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
  • Page 108 Solving Problems...

  • Page 109: Requirements And Notices

    Requirements and Notices Windows System Requirements To use your printer and its software, we recommend that your system has: ■ Microsoft Windows compatible PC with a Pentium (Pentium 4-class, 2 GHz or higher recommended) ■ Windows 2000, XP, XP Professional x64 Edition, or Windows Vista ■...

  • Page 110: Important Safety Instructions

    Important Safety Instructions Before using your printer, read these safety instructions to make sure you use it safely and effectively: ■ Be sure to follow all warnings and instructions marked on the printer. ■ Use only the type of power source indicated on the printer’s label. ■...

  • Page 111: Ink Cartridge Safety Instructions

    Ink Cartridge Safety Instructions ■ Keep ink cartridges out of the reach of children. ■ Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

  • Page 112: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 113: Declaration Of Conformity

    States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty...
  • Page 114 If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center.

  • Page 115: Index

    Draft setting, 29, 98 Dust, paper, 102 Edge Smoothing setting color management, 56, 61, 64, 66 Windows, 32 Electronic manual, 9 to 10 Enhanced Matte Paper, 14, 41 Epson help, 106 to 107 papers, 14, 41, 49 PhotoCenter, 8 warranty, 113 to 114...
  • Page 116 Glossy photo paper, 14, 41, 44, 47, 49 Grainy prints, 100 Head Cleaning utility, 81 to 82 Help Epson, 106 to 107 other software, 107 see also Troubleshooting High Speed setting, 98 to 99 ICM (Image Color Matching) setting, 32, 57,...
  • Page 117 Nozzle Check, 80 to 82 Orientation setting, 29, 35 Page Setup, Macintosh, 35 Paper Epson, 14, 41, 49 feeding problems, 101 to 102 jams, 95, 101 to 102 loading in sheet feeder, 12 to 13 loading in single sheet guide, 17 to 20...
  • Page 118 Reference Guide, 9 to 10 Reinstalling software, 106 Roll paper button, 48 controlling printing, 48 holder, 22 to 24, 48 loading, 21 to 24, 43 options, 45, 47 printing on, 43 to 47 problems, solving, 95, 102 removing, 48 storing, 48 Safety instructions, 110 to 111 Semigloss photo paper, 14, 41, 44, 47 Service, 106 to 107...

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