Battery Mismatch; Wiring Problems; Patterns: Normal Operation - Arris Touchstone TM3202G User Manual

Battery Mismatch

If the Telephony Modem alternates flashing the Battery light and all other lights, the installed
battery is incompatible with the Telephony Modem. Remove the battery and install one of the
batteries described in

Wiring Problems

If the Telephony Modem begins flashing all its lights for more than 10 seconds, this indicates a
problem with the telephone wiring — the red and green wires may be shorted (touching), or
there may be undesired voltage on the lines. If this pattern persists for more than 10 seconds,
disconnect the telephone lines from the Telephony Modem, then call a wiring technician for
assistance.

Patterns: Normal Operation

The following table shows light patterns during normal operation.
Mode
AC Power
No AC
Power
Battery
Installed
Release 32 STANDARD 1.2 August 2016
© 2015-2016 ARRIS Enterprises LLC. All Rights Reserved.
Battery Installation and Removal
Power Ethernet
(LEDs on rear
panel connector)
On Green LED On =
Computer with
1Gbps port
connected
Amber LED On =
Computer with
100
Mbps/10Mbps
port connected
Amber/Green
LED Flash =
Computer activity
Both LEDs Off =
Computer not
connected
Flash Off
Chapter 7: Using the Telephony Modem
(page 15).
US/DS Online
On = On =
Connected Internet
to the available
Internet
Off =
Flash = Internet
Not not
connected available
to the
Internet
Off Off
Touchstone TM3202G Telephony Modem User Guide
Tel 1 / Tel 2 Battery
On = On-hook On = Battery
good or low
Flash = Off-
hook Off = Battery
missing or
Off = disabled MTA not
registered
Flash =
Battery bad
On = On-hook Off = Battery
power
Flash = Off-
Flash =
hook
Battery bad
of low
Off = disabled
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