Lexmark CX417de User Manual page 270

Troubleshooting
Printing slows down
Notes:
•
When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
•
The printer speed may be reduced if printing for long periods of time, or printing at elevated
temperatures.
Action
Place letter‑ or A4‑size paper in the tray, and then resend the print
job.
Does the print speed increase?
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
Step 2
Check if the printer is plugged in and turned on, and if Ready
a
appears on the printer display.
b
Resend the print job.
Do the jobs print?
Step 3
If an error message appears on the printer display, then clear the
message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
Step 4
a
Check if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note: For more information, see the setup documentation
that came with the printer.
b
Resend the print job.
Do the jobs print?
Yes
The problem is
solved.
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
270
No
Contact customer
support.
No
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.