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Troubleshooting
If...
You poured in water directly
from a tap and splash water
on the unit.
You put the unit on the sink
The unit does not turn
and caused its bottom wet.
on electricity.
You turned the unit upside
down with its bottom wet.
You washed the unit in water.
The temperature
indication goes up and
Immediately after plug in or out, may vary greatly.
down greatly.
The temperature
indication is still on
When there is remaining battery, it will be indicated.
when it is unplugged.
If it cannot be recovered or feel something strange, disconnect the power plug, reconnect after
30 seconds and operate it again.
Inside lid may turn yellow, but no harm for operation.
"Clickety-clack" sound caused when open and close the lid is the sound caused by the valve
swing to prevent the hot water run off when the unit fall over in accident.
Outside body becomes approximately 45 ºC while keep-warm when the room temperature is
high.
The indicator lights
flash alternately and
displayed
or
.
EN16
Before calling a service supplier,
please check the following possible causes.
Possible cause
How to fix
It is broken if the
electric components
are taken in water.
Please contact us
using the contact list
in the warranty for a
repair.
This is malfunction of the sensor. Please contact us using the
contact list in the warranty for a repair.
Replacement of Parts
See
Rubber gasket set
page
Replace gaskets if they crack, lose their
pliancy or, for any other reasons which allow
steam to escape from between the inner
container and the lid.
Lid cover
—
—
—
Remove lid, unscrew 3 tapping screws and
remove the lid cover.
Exchange the gaskets and then place the
lid cover back and secure with the tapping
screws.
Mesh filter
Replace the filter, when foreign matter which
clog the filter cannot be removed, even after
you scrub with a cleaning brush, etc.
Set gasket
Ceramic filter
Rough replacement period : 1 year
For replacement parts, please contact us
using the contact list in the warranty.
Part name
Rubber gasket set
Mesh filter
Ceramic filter
Part No.
APH65-61300S
APB97-48000U
APC58H667-0U
EN17
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