Print Quality Problems - Epson Stylus CX6900 User Manual

2. If the paper is stuck near the sheet feeder or
output tray, gently pull it out then press the
x OK button.
If the paper is stuck inside the product, press the
P On button to turn it off. Open the scanner unit
and remove any paper inside, including any torn
pieces. Do not pull it backward; this can damage
the sheet feeder. Close the scanner unit, then
turn the product back on.
■
If paper jams frequently, make sure the left edge
guide is not pushed too tightly against the paper.
Try loading fewer sheets of paper.

Print quality problems

You see banding (light lines) in your printouts or
copies.
■
Clean the print head (& "Checking the print
head" on page 28).
■
Make sure you select the correct paper type
(& "Selecting Paper" on page 15).
■
Make sure the printable (whiter or glossier) side
of the paper is face-up.
■
The ink cartridges may need replacing
(& "Removing and installing ink cartridges" on
page 26).
■
Align the print head (& "Aligning the Print
Head" on page 29).
■
Clean the document table (& "Cleaning This
Product" on page 30).
Your printout is blurry or smeared.
■
Make sure the document is placed flat against
the document table. If only part of the image is
blurred, your original may be wrinkled or
warped.
■
Make sure the product is not tilted or placed on
an uneven surface.
■
Make sure your paper is not damp, curled, or
loaded face-down (the whiter or glossier
printable side should be face-up). Load new
paper face-up.
■
Use a support sheet with special paper or try
loading your paper one sheet at a time.
■
Load your paper one sheet at a time. Remove
sheets from the output tray so not too many
collect at a time.
■
Align the print head (& "Aligning the Print
Head" on page 29).
■
Make several copies without placing a document
on the document table.
■
Use only paper recommended by Epson and
genuine Epson cartridges.
■
Set the paper thickness lever to the m position for
most paper types. If you are printing on
envelopes, set the lever to the ^ position.
■
Clean the document table (& "Cleaning This
Product" on page 30).
Your printout is faint or has gaps.
■
Clean the print head (& "Cleaning the print
head" on page 29).
■
If you notice jagged vertical lines, you may need
to align the print head (& "Aligning the Print
Head" on page 29).
■
The ink cartridges may be old or low on ink.
Replace the ink cartridges (& "Replacing Ink
Cartridges" on page 25).
■
Make sure you select the correct paper type
(& "Selecting Paper" on page 15).
■
Make sure your paper is not damaged, old, dirty,
or loaded face-down. If it is, load new paper with
the whiter or glossier side face-up.
Your printout is grainy.
■
If you are printing or copying a photo, make sure
you are not enlarging it too much. Try printing it
smaller.
■
Align the print head (& "Aligning the Print
Head" on page 29).
33
Solving Problems