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3
Maintenance and Service
When properly maintained, your fireplace will give
you many years of trouble-free service. Contact your
dealer to answer question regarding proper operation,
troubleshooting and service for your appliance. Visit
www.quadrafire.com/owner-resources
troubleshooting, FAQs, use & care videos. We recommend
annual service by a qualified service technician.
A. Proper Shutdown Procedure
Turn off the thermostat.
This pellet heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet heater in a manner inconsistent with operating
instructions in this manual.
Follow the detailed instructions found in this section for each step listed as referenced in the chart below.
B. Quick Reference Maintenance Chart
Cleaning or Inspection
Ash Pan - Burning Wood Pellets
Ash Pan - Burning Alternate
Fuels
Ash Removal from Firebox
Blower, Combustion (Exhaust)
Blower, Convection
Door Latch Inspection
Firebox - Prepare for Non-Burn
Season
Fire pot - Burning Softwood
Pellets
Fire pot - Burning Hardwood
Pellets
Glass
Heat Exchanger & Drop Tube
Hopper
Top Vent Adapter
Venting System
Table 15.1
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of ash at the
recommended interval or you see soot coming from the vent. Not properly cleaning your appliance
on a regular basis will void your warranty.
15
to view basic
Frequency
Every 5 bags of fuel
Every 1 bag of fuel
More frequently depending
on the fuel type or ash build-
up
More frequently depending
on the fuel type
More frequently depending
on the operating environment
Prior to heating season
At end of heating season
Every 5 bags
Every 3 bags
When clear view of fire pot
becomes obscured
Every 1 ton of fuel
Every 1 ton of fuel or when
changing fuel types
More frequently depending
on ash build-up
More frequently depending
on the fuel type
7058-805F
CAUTION
Shock and Smoke Hazard
•
Turn down thermostat, let appliance
completely cool and exhaust blower must
be off. Now you can unplug appliance
before servicing.
Smoke spillage into room can occur if
•
appliance is not cool before unplugging.
Risk of shock if appliance not unplugged
•
before servicing appliance.
Every 2
Weekly
Daily
Weeks
OR
X
OR
X
OR
X
OR
OR
OR
OR
OR
X
OR
X
OR
X
OR
OR
OR
OR
Monthly
Yearly
X
X
X
X
X
X
X
X
04/21
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