Dimplex CXD2000VE Instruction Manual

Dimplex CXD2000VE Instruction Manual

Ceramic radiant heater

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INSTRUCTION MANUAL
Installation and Operating
Ceramic Radiant Heater
Models: CXD2000VE / CXD2000HE
This product is supplied and operated with a Bluetooth Remote Control handset
08/54004/0
ISSUE: 1
1

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Summary of Contents for Dimplex CXD2000VE

  • Page 1 INSTRUCTION MANUAL Installation and Operating Ceramic Radiant Heater Models: CXD2000VE / CXD2000HE This product is supplied and operated with a Bluetooth Remote Control handset 08/54004/0 ISSUE: 1...
  • Page 2 FUTURE REFERENCE. Note also the information presented on the appliance IMPORTANT SAFETY ADVICE Because the Dimplex Ceramic Radiant Heater contains no moving parts little maintenance is required. Before undertaking any maintenance work on the heater due attention must be paid to the following: •...
  • Page 3 5. Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Page 4 Cable Installation (see Fig 1 & 2) Remove the two screws which hold the plastic terminal cover box (A) in place, lift off the terminal cover box and set aside with the two screws for future use. Remove the two screws securing the cable saddle clamp (B) and also set them safely aside for future use.
  • Page 5 Fig. 1 DO NOT REMOVE THIS SCREW TERMINAL COVER BOX MUST SLIDE OUT FIRST THEN UP REMOVE SCREWS Fig. 2 TRIM POWER SUPPLY CABLE SHEATH SO THAT LIVE, NEUTRAL AND EARTH WIRES ARE AT A SUITABLE LENGTH. TIGHTEN CABLE SADDLE CLAMP ONTO END OF POWER SUPPLY CABLE SHEATH...
  • Page 6 Element Replacement (see Fig. 3) WARNING: Before undertaking this task ensure the heater is disconnected from the electric supply and left to cool for a minimum of 30 minutes. 1. The heater should be taken off the wall. 2. Remove the 8 screws which hold the metal terminal cover box (A) on the back of the heater.
  • Page 7: Maintenance

    Maintenance Since the Dimplex Ceramic Radiant Heater contains no moving parts little maintenance is required beyond cleaning and lamp replacement. It is however, essential that the heater is not operated with accumulation of dust or dirt on the lamp(s) or reflector(s) as this can cause a build up of heat and eventual damage.
  • Page 8: Technical Details

    This product complies with Lot20 of the Energy Efficiency Directive (2015/1188). Type of heat output/ room temperature control Electronic room temperature control plus week timer With open window detection With adaptive start control Technical Details Model Identifier(s): CXD2000VE CXD2000HE Nominal heat output Pnom 2.0 kW 2.0 kW No. of Elements...
  • Page 9 Supply ~230-240 V, 50Hz Class I, with earth wire Approvals Warranty 2 years Country of Origin British Isles Manufacturer Glen Dimplex Heating & Ventilation (GDC Group Ltd.)
  • Page 10 Fig. 4 CXD2000VE Front View Side View Plan View CXD2000HE Front View Plan View Side View...
  • Page 11 Fig. 5 Fig. 6...
  • Page 12: General Information

    General Information Your Dimplex Ceramic Radiant Heater uses ceramic elements which produce a high proportion of their output in the long-wave infra-red. This provides a high comfort factor – similar to the natural energy from the sun. Model No. No. of Lamps...
  • Page 13: Wiring Diagram

    IEE wiring regulations and any local or insurance regulations. The CXD2000VE & CXD2000HE are designed for use on a 230-240V AC single phase supply. An all-pole isolating switch with a minimum separation of 3mm in each pole must be fitted to facilitate isolation.
  • Page 14: Remote Control

    Remote Control The product is supplied with a Bluetooth remote control, the remote control should be contained in the carrier bag along with these instructions. This remote control is required to operate the appliance. When paired with the remote control various operational modes and features can be accessed.
  • Page 15 Fitting the Batteries: The remote requires two AA batteries, these are supplied with the product contained in the bag along with the instructions and remote. To fit the batteries: 1. On the rear of the remote, remove the battery cover by pushing the catch downwards and pulling outwards in one motion.
  • Page 16 Remote Pairing Instructions To pair the product to the Bluetooth remote: 1. Turn on the product to begin broadcasting its name via Bluetooth. The product will emit a beep and begin to broadcast a signal to be paired via Bluetooth. NOTE: If no remote pairs within 2 minutes, the product will stop broadcasting.
  • Page 17: Setting Time And Date

    Setting Time & Date After initial remote control start up and after replacing the batteries it is required to set the time and date. It is not possible to navigate to the home screen and product settings until the time and date have been set. It is possible to modify these settings at any stage from within the menu structure, see page 25.
  • Page 19: Operation

    Operation The product is controlled using the remote control. The remote consists of a display screen and six touch sensitive buttons. The function of each button and the meaning of each screen icon is explained in the graphic below. The remote offers fully programmable time and temperature control with a host of additional useful control features.
  • Page 20: Operating Modes

    Waking from Standby Mode When in standby mode, holding ENTER for two seconds will wake the remote and attempt to reconnect to the product, this will be signified by the connectivity icon and loading graphic appearing on the screen. Operating Modes The remote control provides the option of a number of standard control modes, •...
  • Page 21: Home Screen

    Home Screen Typically the Home Screen will display the active operational mode, the desired room temperature set-point and the heating status. Any of the Advance function which are active will also be displayed on the home screen. Pressing ENTER while on the Home screen will display the current time..
  • Page 22: Thermostat Control

    Navigation and Selecting Modes The remote control and menus are navigated using the six button keypad. In order to select/ change operational mode, press the MENU button. The remote will then enter the basic menu structure, this menu provides the option to quickly select the following options, each option is represented by an icon.
  • Page 23 Heat Output Selection The remote control offers the facility to select the heat output from the appliance between HI and LO heat settings, HI heat is set by default. This is a global heat setting and once set all other operational modes will operate with this setting. In order to set/change the heat setting, •...
  • Page 24: Timer Mode

    Timer Mode The Timer offers the most efficient mode of operation for a predictable heat demand. The user has the flexibility program up to four distinct time and temperature profiles per day, per week. The user has the ability to adjust the temperature during any heating period and additional functions such as ‘Advance’...
  • Page 25 Setting/Modifying the Time Profiles • Press the MENU key from the home screen. • Use the arrow keys to highlight the Schedule Icon, • Press ENTER to enter Timer Settings. • Use the arrow keys to highlight ‘ Edit’ and Press ENTER again to confirm selection. •...
  • Page 26 Copy and Paste Time profiles It is possible to copy the complete time profile from one day and paste it to another day. This will copy all four program periods and associated time and temperatures. To copy and paste a day profile: •...
  • Page 27 Continuous Heat Modes A Continuous Heat mode is effectively a constant heat control period. The heater will maintain a pre determined room temperature indefinitely irrespective of time until the mode is changed by the User. Available Continuous Heat Modes Each continuous heat profile is preloaded with a default Target Temperature value but is fully adjustable.
  • Page 28 Frost Protect This mode maintains a constant room temperature of 7°C. This mode is not intended for human comfort and should be used to provide a level of protection against frost. This mode is indicated by the Frost icon. To activate Frost Protect mode: •...
  • Page 29 Advanced Mode Functions These functions modify the normal behaviour of the appliances operational modes. The advanced functions available will depend on the active operation mode, for example an advance function is only available when timer mode is operational and similarly a runback function is only available for continuous heating modes.
  • Page 30 Runback The Runback mode will assign a timed period to a continuous heating mode. Once this time period has elapsed the appliance will revert to Comfort Off mode. When runback has been activated and the ADV key is pressed from a continuous heating mode then it is possible to select between four available time durations.
  • Page 31: Advanced Menu

    Advanced Menu The advanced menu contains several additional settings required for non standard applications and installation. It is from within this menu the runback function can be activated and the details can be setup. Setback, PIN lock and Open Window Detection options are also controlled from this menu.
  • Page 32 • You will be required to select a Maximum Runback Duration, this value can be selected from the pre programmed list. Each Max Duration will provide four selectable runback periods. See the table below for a break down of the options available: Maximum Selectable Runback options...
  • Page 33 Setback Settings Setback is a function that only modifies Timer Mode operation. When Setback is enabled it overrides any Heating Off period to maintain a constant temperature during Heating Off periods. This can be used to prevent the room temperature from falling below a minimum value while there is no demand for heat (Heating On).
  • Page 34 Open Window This is a global setting that can interrupt any active mode. Activating this setting enables Open Window Detection to switch the Heater to a Heating Off state if it detects an open window in the room it’s operating in. To activate Open Window Detection •...
  • Page 35 PIN Lock This locking method utilises a PIN code that is set by the User. When activated, the appliance is locked in the previously active mode and user will be restricted to basic functions. In order to change the mode or settings the PIN code must be re entered. It is important that all required parameters such as time profiles and/or temperatures are set and the desired mode is activated before applying the PIN lock.
  • Page 36 NOTE: Once the PIN has been set you will be required to re-enter the PIN if any button is pressed. The only exception is when the criteria has been met to allow runback mode using the ADV key. Exiting PIN Lock mode •...
  • Page 37: Open Window Detection

    Open Window Detection This is a global setting that can interrupt any active mode. Activating this setting enables Open Window Detection to switch the Heater to a Heating Off state if it detects an open window in the room it’s operating in. To activate Open Window Detection •...
  • Page 38: Service Settings

    Service Settings Temperature Settings To choose whether the remote displays degrees Celsius or degrees Fahrenheit: • Hold down the MENU button for 2 seconds • Use the arrow keys to toggle C or The highlighted option will be flashing. • Press ENTER to confirm your selection and return to the home screen Appliance ID &...
  • Page 39 Factory Reset If you wish to either reset the heater to default values, or disconnect and restore default values of the Bluetooth remote: • Hold down Up and Down buttons at the same time for 5 seconds to enter “Fr” (Factory Reset) options.
  • Page 40: Error Codes

    Error Codes If an error code (Er 20) appears flashing on the remote screen, this indicates that there has been an issue with the room temperature sensor. Please contact customer service. . Maintenance Battery Replacement IMPORTANT Battery should be disposed of in an appropriate manner see section for fitting batteries.
  • Page 41 Important For electrical products sold within the European Community. At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with a Local Authority or retailer for recycling advice in your country.
  • Page 42: Warranty

    Once we receive your information and proof of purchase we will contact you to make the necessary arrangements. If your Dimplex product is not covered by this Dimplex Warranty there may be a charge to repair your product. However, we will contact you for agreement to any charges before any chargeable service is carried out.
  • Page 43 • You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase and - if required by Dimplex - proof of delivery. If you are unable to provide this documentation, you will be required to pay for any repair work required.
  • Page 44 Glen Dimplex Heating and Ventilation Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF © Glen Dimplex. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex...

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Cxd2000he

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