Troubleshooting The Printer - Sony PCG-R505GCK Primary User Manual

Troubleshooting the Printer

Why can't I print a document?
❑
Make sure the printer is on, and the printer cable is securely connected to the
ports on your printer and computer. See "Connecting a printer" for more
information.
❑
Make sure the printer is compatible with the Microsoft® Windows®
operating system installed on your computer.
❑
You may need to install the printer driver software before you use the printer.
See the instructions that came with your printer for information about
installing these drivers.
❑
If the printer is not functioning after the computer resumes from a power
saving mode (Standby or Hibernate), reset the printer connection.
1 From the Start menu, point to Settings, and click Printers.
2 Right-click the icon of the printer that is not functioning, and select
Properties.
3 Click OK. The printer should now function properly.
❑
You may need to set or reset your computer's printer settings.
1 Click Start, and point to Programs, Sony Notebook Setup, and click
Sony Notebook Setup again.
2 Click the Printer tab.
3 If it is not already selected, click the ECP option in the Printer port
mode box.
4 Click the Enable Ports tab.
5 If it is not already selected, click the Printer Port check box.
6 Click Apply.
Troubleshooting the Printer
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