Sony PCG-R505ECP Online Help Center (VAIO User Guide) User Manual
Sony PCG-R505ECP Online Help Center (VAIO User Guide) User Manual

Sony PCG-R505ECP Online Help Center (VAIO User Guide) User Manual

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Summary of Contents for Sony PCG-R505ECP Online Help Center (VAIO User Guide)

  • Page 1 Welcome Congratulations on your purchase of this Sony VAIO computer, and welcome to the online VAIO Computer User Guide. ® ® This user guide provides detailed information on all aspects of using your new VAIO computer, from keyboard functions to preinstalled software applications.
  • Page 2: Using Your Vaio Computer

    Using Your VAIO Computer This section describes the following aspects of your new computer:  Using the Keyboard  Using the Touchpad  Using the Jog Dial Control  Using a PC Card  Using Memory Stick Media  Using Power Saving Modes ...
  • Page 3: Using The Keyboard

    Using the Keyboard Your keyboard is very similar to that of a typewriter, but the keyboard has additional keys that perform specific computer-related tasks. Keyboard Page 3...
  • Page 4 Functions of the keyboard keys Description Numeric keypad area Contains the keys found on a typical calculator. Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction. Note: You must press the Num Lock key to activate the numeric keypad.
  • Page 5 Indicators Indicator Function Power Light is green when the computer is powered on, flashes amber when the computer is in Standby mode, and turns off when the computer is in Hibernate mode or is powered off. Battery Indicates the status of the battery, which is attached at the rear of the computer. Memory Stick Indicates the Memory Stick Docking Station...
  • Page 6 Indicator lights Light Hard disk Data is being read from or written to the hard drive. Do not enter Standby mode or turn off the computer when this indicator light is on. Num Lock The number keys in the numeric keypad are active. Caps Lock Letters appear in uppercase as you type.
  • Page 7 Combinations and functions with the Windows key Combination Function + F1 Displays VAIO Help and Support Center. + Tab Switches the selected button on the taskbar. Displays Windows Displays the Search window to find a file or folder. This is the equivalent of selecting Search from the Start menu.
  • Page 8 Combinations and functions with the Fn key Combination/ Feature Functions (F3) Speaker switch Toggles the built-in speaker off and on. (F4) Speaker volume Adjusts the built-in speaker volume. To increase volume, press Fn+F4, then To decrease volume, press Fn+F4, then (F5) Brightness control Adjusts brightness of the LCD.
  • Page 9: Using The Touchpad

    Using the Touchpad The keyboard contains a pointing device called a touchpad. You can point to, select, drag, and scroll objects on the screen using the built-in touchpad. Touchpad Actions Descriptions Point Slide one finger on the touchpad to place the pointer on an item or object. Click Press the left button once.
  • Page 10: Using The Jog Dial Control

    Control and Jog Dial Navigator software, which enables you to scroll through applications, folders, and documents from a predefined list. The Jog Dial Control and Jog Dial Navigator are only compatible with preinstalled Sony software. Using the Jog Dial Control...
  • Page 11 To use the Jog Dial Control Select a mode in which to navigate from the Indicate Window. See Rotate the center Jog Dial Press the Jog Dial Control to select a menu item listed between the two arrows on the Jog Dial Launcher. If necessary, press the Back button to return to the previous menu.
  • Page 12 Using the Indicate Window To scroll through applications, folders, and documents on your computer, you must first select a mode: Scroll or Application. The Indicate Window enables you to quickly select a mode:  Scroll mode navigates through the menu items or functions of an active application. ...
  • Page 13 Selecting a mode To select the Scroll mode Click SCROLL on the Indicate Window. Click the Launcher button. The Jog Dial Launcher window appears. Jog Dial Launcher To select the Application mode Click APPS on the Indicate Window. Click the Jog icon. The Jog Dial Navigator or the Jog Dial Guide windows appears, depending on the application you are using.
  • Page 14 Selecting a menu item To select a menu item in either Scroll or Application mode Rotate the Jog Dial Control until the menu item you want to select appears between the two center arrows or is highlighted. Press the Jog Dial Control. Pressing the Jog Dial Control is the equivalent of pressing Enter. Page 14...
  • Page 15 To change the Jog Dial settings Right-click the Jog Dial Navigator Select Jog Dial Setting. The Jog Dial Setting window appears. Make your changes, and click OK. For information about Jog Dial settings, right-click the Jog Dial Navigator icon on the taskbar. A pop-up menu appears. icon on the taskbar, and click Help.
  • Page 16 Using the Jog Dial Navigator with Sony software If Sony software that supports the Jog Dial Control is active, you can use the Jog Dial's functions that are allocated to that software . For more information on functions allocated to software, see the software application's online Help.
  • Page 17: Using A Pc Card

    Using a PC Card Your computer includes one PC Card slot. A PC Card enables you to connect portable external devices, such as another hard disk drive, to your computer. It also lets you connect to a network using a PC Network Interface Card (NIC). The PC Card slot accommodates one Type II PC Card.
  • Page 18 To insert a PC Card Insert the PC Card into the PC Card slot. Make sure the front label of the PC Card is facing up. Inserting a PC Card Push the PC Card gently into the slot. The PC Card is automatically detected by your system. The Remove Hardware icon appears in the taskbar.
  • Page 19 Reboot your system to correct the problem.  Some PC Cards may require that you disable idle devices when using the PC Card. You can use Sony Notebook Setup to disable devices. See ...
  • Page 20: Using Memory Stick Media

    Using Memory Stick Media Memory Stick media is a compact, portable, and versatile recording medium that has a data capacity exceeding that of a ® floppy disk. The medium is specially designed for exchanging and sharing digital data with compatible products. Because it is removable, you can use the media for external data storage.
  • Page 21 To view the contents of the Memory Stick media Click Start on the Windows taskbar, and then My Computer. The My Computer window opens. Double-click Sony Memory Stick under the Devices with Removable Storage box. The Sony Memory Stick window opens.
  • Page 22 Be careful when removing the Memory Stick media, as it may eject completely from the slot. M agic Gate M emory Stic k and are trademarks of Sony C orporation. M emory Stic k and are trademarks of Sony C orporation.
  • Page 23 Write-protecting a Memory Stick media Memory Stick media is designed with a write-protect tab to protect valuable data from accidental erasure or overwriting. Move the tab to the right or left to set or release write-protection. Write-protect off Data can be saved on the Memory Stick media. Write-protect on Data can be read from but not saved on the Memory Stick media.
  • Page 24 Click Start in the Windows taskbar, and click My Computer. Under Devices with Removable Storage, right-click Sony Memory Stick - MG, and select Format. The Format Sony Memory Stick - MG dialog box appears. Select the appropriate options, and click Start.
  • Page 25  Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.  Formatting Memory Stick media erases all data (including music data) previously saved to it. Before you format Memory Stick media, confirm that the media does not contain files you want to keep.
  • Page 26: Using Power Saving Modes

    Using Power Saving Modes When you use a battery as the source of power for your computer, you can use the power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate.
  • Page 27 Normal mode Normal mode is the normal state of your computer when it is in use. The power indicator displays green when your computer is in this mode. To save power, you can turn off a specific device such as the LCD or the hard disk drive. Page 27...
  • Page 28 Standby mode In Standby mode the computer saves the current state of the system in RAM and switches off power to the CPU. The amber power indicator flashes in this mode. To activate Standby mode Press the key combination Fn + Esc. Press any key to return to normal mode.
  • Page 29 Hibernate mode In the Hibernate mode, the state of the system is saved on the hard drive and power is turned off. The power indicator is off in this mode. To activate Hibernate mode Press the key combination Fn + F12, or press the power button and release it immediately. The "Save to Disk Manager"...
  • Page 30 Notes on power saving modes  When returning from Hibernate mode, the system status stored on the hard disk is erased and the computer starts normally if you press the power button and hold it for more than four (4) seconds. ...
  • Page 31: Connecting A Telephone Line

    (PBX). Some of these connections might result in excess electrical current and could cause a malfunction in the internal modem. computer, register your software online, and use Sony Customer Support, you ®...
  • Page 32: Connecting To A Lan

    Connecting to a LAN You can connect your computer to 10BASE-T and 100BASE-TX-type Local Area Networks (LANs). For the detailed settings and devices needed to connect to the network, please ask your network administrator. Connecting to LAN Warning: Only connect 10BASE-T and 100BASE-TX cables to the Ethernet port.
  • Page 33 Setting up your Ethernet connection To connect to a network Click Start on the Windows ® In the Other Places box on the left, click My Network Places. In the Network Tasks box, click Add a network place or click Set up a home or small office network, depending on your configuration.
  • Page 34: Connecting To A Wireless Lan

    Depending on the R505 model you purchased, your computer comes equipped with a built-in mini PCI card that allows for wireless connections. With Sony's Wireless Local Area Network (LAN) functionality, all compatible digital devices can communicate freely without cable connections. A Wireless LAN is a network in which a mobile user can connect to a LAN through a wireless (radio) connection.
  • Page 35 Turning On Wireless LAN To enable Wireless LAN functionality, open the computer and move the Wireless LAN switch on the right to ON. The Wireless LAN indicator to the left of the switch lights up. Connecting to a wireless LAN Page 35...
  • Page 36 You can also connect an Access Point to a telephone line, Integrated Services Digital Network (ISDN) router, cable modem, or Digital Subscriber Line (DSL) modem to share access to the Internet among multiple computers. For information on available Sony products, go to: http://www.sonystyle.com/wirelesslan. Page 36...
  • Page 37 Communicating with Access Point (infrastructure) An infrastructure network is one that extends an existing wired local network to wireless devices by providing an Access Point. The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN. The Access Point coordinates transmission and reception from multiple wireless devices within a specific range.
  • Page 38 Communicating without Access Point (ad-hoc) An ad-hoc network is one in which a local network is created only by the wireless devices themselves, with no other central controller or Access Point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
  • Page 39 16. Click OK. Page 39...
  • Page 40 Turning Off Wireless LAN Move the Wireless LAN switch on the right to the OFF position. The Wireless LAN indicator to the left of the switch shuts off. Turning off the Wireless LAN functionality while accessing remote documents, files, or resources may result in data loss.
  • Page 41 Notes on using Wireless LAN  Sony Wireless LAN devices support the IEEE 802.11b standard. Devices connecting to a Wireless LAN using the IEEE 802.11a standard cannot connect to devices using the IEEE 802.11b standard.  Wireless LAN communication occurs on divided frequency bands known as channels. Third-party Wireless LAN Access Point channels may be preset to different channels from Sony devices.
  • Page 42: Connecting Peripheral Devices

    Connecting Peripheral Devices You can add functionality to your computer by connecting it to a variety of peripherals, as discussed in the following sections:  Connecting the Docking Station  Using a Floppy Disk Drive  Using an Optical Disc Drive ...
  • Page 43: Connecting The Docking Station

    Connecting the Docking Station Your computer may come with a PCGA-DSM51 docking station, depending on the model you purchased. Optional docking stations are also available. The Sony docking station provide you with the following:  A floppy disk drive. ...
  • Page 44 Docking station connector Optical drive Right lever UNDOCK switch DC In indicator Page 44...
  • Page 45 Connecting the computer to the docking station You may connect your computer to the docking station as long as it is not in a power saving mode, i.e., Standby or Hibernate. Connecting the computer while it is in a power saving mode may result in data loss or a computer malfunction. Note the following before connecting your computer to the docking station: ...
  • Page 46 Disconnecting the computer from the docking station You may disconnect the computer from the docking station when the computer is off or on; however, do not disconnect the computer from the docking station while the docking indicator is on, while the computer is in Standby or Hibernate mode, or while battery power is low.
  • Page 47 Disconnecting the docking station when the computer is on You can use the Start menu in the Windows computer from the docking station while the computer is on. If you switch user accounts using Fast User Switching, the UNDOCK switch function on the docking station will be interrupted.
  • Page 48: Using A Floppy Disk Drive

    Using a Floppy Disk Drive If your computer came with a docking station, you may use the built-in floppy disk drive. However, if your computer did not come with a docking station or you chose not to utilize the docking station drive, you may connect an optional PCGA-UFD5 floppy disk drive to one of the two USB ports, identified by the Do not use an optional PCGA-UFD5 floppy disk drive while your computer is connected to the docking station.
  • Page 49: Using An Optical Disc Drive

    You may use the PCGA-DSM51 CD-RW/DVD Docking Station or the PCGA-DSM5 CD-RW/DVD Docking Station if your computer came with a docking station. Both Sony docking stations have a built-in optical drive. If your computer did not come with a docking station or you chose not to utilize the docking station drive, you may connect an optical drive (such as PCGA-CRWD2) to the i.LINK port.
  • Page 50 Click OK. To write data to a CD-R or CD-RW disc You can use Sony SonicStage and Microsoft is readable in a CD-ROM drive, make sure you finish the writing process before ejecting it. For more information, see the instructions included with Windows ...
  • Page 51 Notes on CD and DVD discs  Do not drop or bend the disc.  Do not touch the surface of the disc. Fingerprints and dust on the surface of a disc may cause reading errors.  For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out. ...
  • Page 52: Connecting A Parallel Port Printer

    Locate the Printer port, identified by the Plug the printer cable (may or may not be supplied by printer company) into the Printer port. Make sure the Printer setting in the Sony Notebook Setup software is properly set. See Notebook Setup Screen for more information.
  • Page 53: Connecting A Usb Printer

    Locate the USB ports, identified by the Plug the USB printer cable into one of the two USB ports. Make sure the Printer setting in the Sony Notebook Setup software is properly set. See Notebook Setup Screen for more information.
  • Page 54: Connecting An External Display

    Connecting an External Display You can connect a computer display (such as a monitor or a projector) to your computer or docking station. The docking station is supplied with selected models only. To connect a monitor to your computer Make sure the external display is plugged into an AC outlet. Open the monitor port panel on the right side of the computer.
  • Page 55 See the manual that came with your projector for more information on installation and operation. Connecting Projector to the Com puter To connect a projector (such as a Sony LCD Projector) to your docking station Make sure the projector is plugged into an AC outlet.
  • Page 56 See the manual that came with your projector for more information on installation and operation. You cannot use the Monitor port on your computer when the docking station is connected to the computer. To select a display When you connect an external display to the Monitor port, press the key combination Fn+F7 to toggle the output between the Liquid Crystal Display (LCD), the external monitor, or both devices.
  • Page 57: Connecting A Usb Device

    Connecting USB Dev ice to the Docking Station You can use an optional Sony USB mouse, such as a PCGA-UMS1 series, with this computer. Since the USB mouse software driver is preinstalled in the computer, you simply plug the USB mouse into the USB port to use it. One USB port supports one USB device.
  • Page 58: Connecting An I.link Device

    N K is a trademark of Sony us ed only to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tion. T he i.LI...
  • Page 59: Connecting Vaio Computers

    N K is a trademark of Sony us ed only to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tion. T he i.LI...
  • Page 60 If your computer is connected to the docking station If you want to exchange data with another computer using the optional i.LINK cable and your computer is connected to the docking station, perform the following: Disconnect your computer from the docking station as described in the docking station section.
  • Page 61: Connecting External Speakers

    Connecting External Speakers You can connect external speakers to your computer to enhance the sound quality of your computer. See the manual that came with your speakers for more information on its installation and use. Do not place floppy disks on the speakers. The magnetic field of the speakers may damage the data on the floppy disks.
  • Page 62: Connecting An External Microphone

    Connecting an External Microphone You can use an external microphone to enhance the quality of the sound input. See the manual that came with your microphone for more information on its installation and use. Verify that your microphone is designed for computer use. The microphone should be compliant with the plug-in power microphone.
  • Page 63: Expanding Your Computer Capabilities

    Expanding Your Computer Capabilities The following peripheral devices can be connected to your computer, to expand the capabilities of your computer and enhance its versatility to meet your various business or personal needs:  A Personal Digital Assistant (PDA)  A Wireless LAN Access Point ...
  • Page 64 Personal Digital Assistant A handheld PDA is the quintessential personal planner and entertainment center that fits in your pocket. With a PDA, you can easily perform the following functions:  Enter your schedule details in the calendar and view them by the day, week, or month, and even set an alarm to remind you of important events.
  • Page 65 Wireless LAN Access Point The Wireless LAN Access Point is designed for building a wireless Local Area Network (LAN) environment. The Access Point comes with the Wireless LAN PC Card and required software. You can easily build a wireless LAN environment by plugging the Access Point into an AC power outlet, installing the Wireless LAN PC Card in your computer, and using the provided software.
  • Page 66: Customizing Your Vaio Computer

    Customizing Your VAIO Computer The following sections briefly describe how to change your computer's default settings:  Displaying the Sony Notebook Setup Screen  Controlling Power Management  Displaying Battery Information  Selecting the Display Mode  Using the Multilingual User Interface Language Option...
  • Page 67: Displaying The Sony Notebook Setup Screen

    To display the Sony Notebook Setup screen: Click Start on the Windows ® Click Performance and Maintenance, and then Sony Notebook Setup. Sony Notebook Setup Screen Select the tab for the item you want to change. See After you finish making your changes, click OK.
  • Page 68 Advanced on the Basic/Advanced tab. Basic/Advanced Switch between Advanced mode (additional screens with advanced settings) and Basic mode of display. For more information about each option, click Help on the Sony Notebook Setup screen to display the Help file. Page 68...
  • Page 69: Controlling Power Management

    Controlling Power Management The PowerPanel utility allows you to control the power settings of your computer and provides key information about system activity and battery life. The following sections briefly describe how to conserve your computer's battery power. You can also refer to PowerPanel help for more detailed information. To activate a profile or command, see Displaying Battery Information for more information.
  • Page 70 Viewing the Power Management status icons The Power Management status icons are displayed in the taskbar at the lower right side of your screen. Move the pointer over the icons to see the tool tip that displays information about the active profile. The CPU status icon indicates the performance level of the CPU.
  • Page 71 Power Management profiles The PowerPanel utility provides several predefined power management profiles. Each profile consists of a group of power management settings that are designed to meet specific power management goals—ranging from maximum power management to no power management. You can change the settings for any of the predefined profiles (except for the Disable Power Management profile), or you can create your own profile to suit your portable computing needs.
  • Page 72 Power Management commands PowerPanel also provides power management commands that you can use to activate specific power management functions and to control power for a specific device. You can use these commands to override a profile setting or initiate an immediate action.
  • Page 73 Conserving battery power When using the computer with a battery, the LCD display and the hard drive can be set to switch off automatically to conserve battery power. Power Management profiles for more information. Page 73...
  • Page 74: Displaying Battery Information

    Displaying Battery Information You can display detailed information for each of the batteries in your computer. The following sections briefly describe how to display your computer's general battery information. Refer to PowerPanel Help for more detailed information. Page 74...
  • Page 75 To activate the battery information toolbar Right-click on the taskbar at the bottom of the screen. Select Toolbars from the pop-up menu, then click Battery Information. The Battery Information toolbar appears on the taskbar. You can also view the total capacity remaining in the battery by placing the pointer over the battery status icon in the task tray on the lower right side of the screen.
  • Page 76 Battery icon descriptions Battery Icon Battery Status Charging Fully charged Discharging No battery Page 76...
  • Page 77 Displaying detailed battery information Double-click the battery icon on the task tray to display the Battery Information window. The screen appears displaying the Battery tab, which contains information such as the estimated time-to-empty and charging time. Battery Inform ation Window To customize the Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs, including modifications to the alarm settings.
  • Page 78: Selecting The Display Mode

    Selecting the Display Mode This computer uses the Intel video controller, which enables you to select the desired display when the computer is ® connected to an external monitor. When you connect an external display, you can switch the display mode between your computer's LCD display and the external monitor.
  • Page 79 To select the display mode Connecting an External Display Make sure the external display you are connecting to is turned on and the VGA connector is securely in place. Restart your computer On your computer, press the key combination Fn+F7 to switch the display mode. The image that was on your computer's monitor should appear on the external display.
  • Page 80 Double-click UI Design Selector. Click << or >> and select the desired design. Click Apply. The UI Design Selector window design changes. The window design for your Sony software will match the UI Design Selector window. This feature is available with UI Design Selector-compatible software only.
  • Page 81: Using The Multilingual User Interface Language Option

    Using the Multilingual User Interface Language Option (Windows XP Pro only) After you have initially setup your new VAIO computer, you have the ability to change the language ® displayed in Microsoft Windows XP Professional operating system. The multilingual user interface (MUI) language option ®...
  • Page 82 To Change the Language Option Click Start in the Windows taskbar, then click Control Panel. Click "Date, Time, Language and Regional Options", then click Regional and Language Options. The Regional and Language Options dialog box appears. Select the Languages tab. From the "Language used in menus and dialogs"...
  • Page 83 To Change Numbers, Currency, Time, and Date Formats You can change the system's number, currency, time and date formats to coordinate with your chosen country or language settings. To change these formats, follow the steps below: Click Start in the Windows taskbar, then click Control Panel. Click "Date, Time, Language and Regional Options", then click Regional and Language Options.
  • Page 84: Adding Memory

    Adding Memory In the future you may want to install memory modules to expand the functionality of your computer. See the Specifications supplied with your computer for the amount of preinstalled memory. Expansion memory modules are available as options. For memory upgrades and information about which memory modules to use, refer to your computer's Specifications. This section provides you with information on removing and replacing a memory module: ...
  • Page 85: Precautions And Procedures

    Personal injury or equipment damage may result from failure to take these precautions. Sony recommends memory upgrades be performed by an authorized Sony Service Center. To find the nearest center or agent, see http://www.sony.com/pcsupport.
  • Page 86 Typical expansion memory configuration Total System Memory (MB) On board (MB) Slot (MB) T he 5 1 2 M B memory c onfiguration may require the removal and replac ement of original fac tory-ins talled memory module. Page 86...
  • Page 87: Removing A Memory Module

    Removing a Memory Module Turn off your computer and disconnect all peripheral devices, such as your printer. Unplug the computer and remove the battery packs. After the computer has cooled, loosen and remove the two screws with the of your computer. Use an appropriate screwdriver. Slide the LCD lock lever and lift the cover.
  • Page 88: Installing A Memory Module

    Installing a Memory Module Turn off your computer and disconnect all peripheral devices, such as your printer. Unplug the computer and remove the battery packs. After the computer has cooled, loosed and remove the two screws with the of your computer. Use an appropriate screwdriver. Screws on Bottom of Com puter Slide the LCD lock lever and lift the cover.
  • Page 89 Installing the Mem ory Module 11. Gently replace the keyboard, then press it into your computer. Be careful not to detach the cable when lifting the keyboard. 12. Close the computer cover, then tighten the screws on the bottom of the computer. Page 89...
  • Page 90: Viewing The Amount Of Memory

    The amount of memory displayed in the Sony Notebook Setup screen is not always correct. The video adapter uses some system memory, and that amount of memory does not appear as part of the total memory shown in the Sony Notebook Setup screen.
  • Page 91: About The Software On Your Computer

    This section offers ® the following information:  Overview of the Software on Your Computer  Software Support Information  Sony Service Center Page 91...
  • Page 92: Overview Of The Software On Your Computer

    DigitalPrint Sony Electronics Inc. This image management software makes it fun and easy to edit, import, and organize your digital pictures in a photo album for rich digital printing to any standard color laser or ink-jet printer. DigitalPrint can also be used to make custom CD labels for your audio CDs.
  • Page 93 Sony Pictures Digital Entertainment Sony ScreenBlast Sound Forge allows you to record, edit, and process mono or stereo audio files for your multimedia or Internet projects. Whether you want to use a number of professional effects, convert video into streaming media, or synchronize audio to video —...
  • Page 94 Personalize your own web portal with Sony on Yahoo! Get a free webmail account, customized news and local weather reports, comics, instant messaging, and more. VAIO Support Agent Sony Electronics Inc. VAIO Support Agent provides immediate, interactive, online support with information about your preinstalled software and answers to frequently asked questions.
  • Page 95: Software Support Information

    Software Support Information Adobe Acrobat Reader , Photoshop ® ® ® Web site http://www.adobe.com/ e-mail techdocs@adobe.com telephone 206-675-6126 (fee-based support) 206-628-5737 hours M-F, 6 AM-5 PM (PST) Apple QuickTime (Apple Computer, Inc.) ® Web site http://www.apple.com telephone 800-275-2273 hours M-F, 6 AM-6 PM (PST) America Online (America Online, Inc.) ®...
  • Page 96 (RealNetworks, Inc.) ® Web site(s) http://service.real.com/rjoptions.html e-mail http://service.real.com/help/call.html Sony Applications (Sony Electronics Inc.) Web site http://www.sony.com/pcsupport telephone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day Support from 1 -8 8 8 -4 -SO N Y -P C is free of c harge for 9 0 days after the original date of purc has e.
  • Page 97: Sony Service Center

    Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.sony.com/pcsupport. Page 97...
  • Page 98: Using The Recovery Cds

    Using the Recovery CDs This section provides you with details on your Sony Application Recovery and System Recovery CDs.  Application and System Recovery CDs  Using Your Recovery CDs Page 98...
  • Page 99: Application And System Recovery Cds

    (supplied with selected models) to use these recovery CDs. If your computer does not come with an optical disc drive, use an external optical disc drive. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications and device drivers if they become corrupted or are erased. System Recovery CD(s) Sony Electronics Inc.
  • Page 100: Using Your Recovery Cds

    Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities. Page 100...
  • Page 101 To reinstall software applications using the Application Recovery CD(s) Turn on your computer. If your computer is already on, close all open applications. When the Windows desktop appears, insert Sony Application Recovery CD No. 1 into your computer's optical disc drive. The Application Recovery utility loads automatically.
  • Page 102 Your system may take a few minutes to load necessary files. A blue screen appears during the downloading process. Insert the Sony System Recovery CD in the optical disc drive. The System Recovery utility starts from the optical disc drive. The first CD must be in the drive when your turn on the computer.
  • Page 103 Your system may include one or more System Recovery CDs. If you have more than one System Recovery CDs, insert the first CD to run the System Recovery program. You are prompted to insert the second CD once the information from the first CD has been installed.
  • Page 104: Troubleshooting

    Troubleshooting This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support (http://www.sony.com/pcsupport). Consult the following sections:  Troubleshooting Your Computer ...
  • Page 105: Troubleshooting Your Computer

    Troubleshooting Your Computer My computer does not start.  Check that the computer is plugged into a power source and is turned on. Check that the power indicator on the computer's front panel shows that the power is on.  Check that the battery packs are inserted properly and are charged.
  • Page 106 Troubleshooting Your Computer My computer does not start.  Check that the computer is plugged into a power source and is turned on. Check that the power indicator on the computer's front panel shows that the power is on.  Check that the battery packs are inserted properly and are charged.
  • Page 107 Select Exit (Save Changes), then press the Enter key. The Setup Confirmation window appears. Select Yes, then press the Enter key. The computer restarts. If this occurs on a regular basis, contact Sony Computing Support (http://www.sony.com/pcsupport). to select Get Default Values. The message "Load default values for all...
  • Page 108 Remove any peripheral devices connected to the computer. Turn on the computer. Press the F2 key when the Sony logo appears. The BIOS setup menu window appears. Press the directional arrow keys to select the Exit menu. Press the arrow keys to select Get Default Values, then press the Enter key. The message "Load default values for all SETUP items"...
  • Page 109 My computer stops responding or does not shut down. It is best to shut down your computer using the Turn Off Computer command on the Windows Start menu. Using other methods, including those listed below, may result in loss of unsaved data. ...
  • Page 110 My computer is unstable. Your computer's operating system may become unstable if a lower power state, such as Hibernate, is initiated then changed before the computer completely enters the lower power state. To restore the computer to its normal operating stability: Close all open applications.
  • Page 111 The sound of my computer's fan is too loud. Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet. This setting slows down the CPU speed. See PowerPanel Help for more information. To reduce fan noise Right-click the CPU: Performance icon on the taskbar, and select Edit/Create Profiles. The AC Power Profile Editor window appears.
  • Page 112 Why does the System Properties dialog box display a slower CPU speed than advertised? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology, System Properties may display the CPU's current speed instead of the maximum advertised speed. Page 112...
  • Page 113: Troubleshooting The Docking Station

    Troubleshooting the Docking Station I cannot operate the optical drive in the docking station when the docking station is connected to the computer. To set the i.LINK network switch: ® Disconnect your computer from the docking station. Disconnect the AC adapter and all cables from your docking station. Set the i.LINK network switch on the bottom of the docking station to the unmarked side with a thin pen tip.
  • Page 114 Troubleshooting the Docking Station I cannot operate the optical drive in the docking station when the docking station is connected to the computer. To set the i.LINK network switch: ® Disconnect your computer from the docking station. Disconnect the AC adapter and all cables from your docking station. Set the i.LINK network switch on the bottom of the docking station to the unmarked side with a thin pen tip.
  • Page 115 I cannot operate the optical drive in the docking station when the docking station is connected to the computer and the computer is connected to another computer via an i.LINK connection. Set the i.LINK network switch at the bottom of the docking station to the marked side.
  • Page 116 An error message appears while disconnecting the docking station, even after following the correct procedure for disconnecting the docking station. Close the software in use, disconnect other devices being used, then try to disconnect the docking station from the computer. Page 116...
  • Page 117 I cannot remove the disc. You cannot remove the disc when the computer is in power saving mode. Return to normal mode, then press the Eject button. Page 117...
  • Page 118 The disc tray does not eject even after I press the Eject button. Open the tray by inserting a thin, straight object (such as a paper clip) in the manual eject hole. Page 118...
  • Page 119: Troubleshooting The Lcd Screen

    Troubleshooting the LCD Screen My LCD screen is blank.  Verify the computer is plugged into a power source and is turned on.  Verify the power indicator on the computer is on.  Verify the battery pack(s) is inserted properly and is charged. ...
  • Page 120 Troubleshooting the LCD Screen My LCD screen is blank.  Verify the computer is plugged into a power source and is turned on.  Verify the power indicator on the computer is on.  Verify the battery pack(s) is inserted properly and is charged. ...
  • Page 121 My LCD screen continues to show the previous screen. Press the Windows key and D key twice to refresh the screen. Page 121...
  • Page 122 The image on my connected external display is not centered or sized properly. Use the controls on your external display to adjust the image. See the manual that came with your display for more information. Page 122...
  • Page 123 I want to change the video resolution of my display. Click Start, then Control Panel. Click Appearance and Themes, then click the Display icon. The Display Properties dialog box appears. Click the Settings tab. Move the Screen resolution slider to change your video resolution. Page 123...
  • Page 124: Troubleshooting The Mouse And Touchpad

    Troubleshooting the Mouse and Touchpad My mouse does not work.  If you are using an optional Sony PCGA-UMS1 series USB mouse, verify the mouse is plugged into the USB port. See Connecting a USB Device for more information. ...
  • Page 125 Troubleshooting the Mouse and Touchpad My mouse does not work.  If you are using an optional Sony PCGA-UMS1 series USB mouse, verify the mouse is plugged into the USB port. See Connecting a USB Device for more information. ...
  • Page 126 Press the Windows key and use the arrow keys to select All Programs. Press the Enter key. Use the arrow keys to select Sony Notebook Setup, and press the Enter key. Select Sony Notebook Setup again, and press the Enter key.
  • Page 127 The pointer does not move when I use the Touchpad or Mouse.  To restart your computer: Press the Windows key. Press the "U" key to open the Turn off computer window. Press the "R" key to restart the computer. ...
  • Page 128: Troubleshooting Drives, Pc Cards, And Peripheral Devices

    Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive cannot write to a floppy disk.  If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected.  Verify that the floppy disk is properly inserted into the floppy disk drive. Page 128...
  • Page 129 Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive cannot write to a floppy disk.  If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected.  Verify that the floppy disk is properly inserted into the floppy disk drive. Page 129...
  • Page 130 My optical drive is not playing my CD or DVD properly.  Make sure the disc label is facing up.  If the disc requires software, make sure the software is installed according to the manufacturer's instructions.  A dirty or damaged disc may cause the computer to stop responding while it tries to read the disc. If necessary, restart the computer, remove the disc, and check the disc for dirt or damage.
  • Page 131 My optical drive tray does not open.  Make sure the computer is turned on.  Press the Eject button on the optical drive.  If the Eject button does not work, open the tray by inserting a thin, straight object (such as a paper clip) in the hole to the right of the Eject button.
  • Page 132 I cannot use Digital Video (DV) devices. The message "DV equipment seems to be disconnected or turned off" appears.  Verify the DV device is turned on and the cables are properly connected.  If you are using multiple i.LINK In this case, proceed as follows: Turn off your computer and all connected devices.
  • Page 133  Check that the PC Card is compatible with Microsoft  Use the Sony Notebook Setup utility to disable devices you are not currently using.  Check that any necessary drivers were installed properly. See information on installing the drivers.
  • Page 134: Troubleshooting The Software

    Troubleshooting the Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support. See Software Support Information for contact information. Page 134...
  • Page 135 Troubleshooting the Software My software program stops responding or crashes. Contact the software publisher or designated provider for technical support. See Software Support Information for contact information. Page 135...
  • Page 136 When I click an application icon, the message "You must insert the application CD into your optical drive" appears, and the software does not start.  Some titles require specific files that are located on the Application CD. Insert the disc, and try starting the program again.
  • Page 137 The application cannot find a file while a PC Card is inserted. When inserted in a computer that is connected to the docking station, some PC Cards may change the drive letters of the disk drives in the docking station. If this occurs, an application you are using may not be able to find files. To correct this condition perform one of the following steps: ...
  • Page 138 What software do I use for CD-R/CD-RW software functions? Sony recommends using the preinstalled SonicStage software's Record function to create any CDs on your VAIO computer, ® if the specific model you purchased is preconfigured with all necessary components for CD-R and CD-RW capability.
  • Page 139: Troubleshooting I.link Devices

    N K is a trademark of Sony us ed only to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tion. T he i.LI...
  • Page 140 N K is a trademark of Sony us ed only to des ignate that a produc t c ontains an I E E E 1 3 9 4 c onnec tion. T he i.LI...
  • Page 141: Troubleshooting The Modem

     Verify the telephone number the program is dialing is correct.  Verify the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.)  If you are still experiencing problems, use your the Application Recovery CD to reinstall the modem drivers. See...
  • Page 142  Verify the telephone number the program is dialing is correct.  Verify the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.)  If you are still experiencing problems, use your the Application Recovery CD to reinstall the modem drivers. See...
  • Page 143 My modem connection is slow. Your computer is equipped with a V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), check the following: ...
  • Page 144: Troubleshooting Wireless Lan Functions

    Troubleshooting Wireless LAN functions I cannot use the Wireless LAN functionality. Check if the Wireless LAN switch on the left side of the computer is in the ON position. Page 144...
  • Page 145 Troubleshooting Wireless LAN functions I cannot use the Wireless LAN functionality. Check if the Wireless LAN switch on the left side of the computer is in the ON position. Page 145...
  • Page 146 The computer cannot connect to a Wireless LAN Access Point.  Check if the Wireless LAN switch on the left side of the computer is in the ON position.  Check if power to the Access Point is on.  Check if the Access Point is displayed in the "Available networks"...
  • Page 147 I cannot access the Internet.  Check the Access Point settings. Refer to the instructions supplied with the Access Point.  Check if your computer and the Access Point are connected to one another.  Move your computer away from obstructions or nearer to any access point you may be using. Page 147...
  • Page 148 The data transfer speed is slow.  The Wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstructions or nearer to any Access Point you may be using. ...
  • Page 149 The communication speed is interrupted or slowed down when MPEG2 data is transferred. The typical effective data transfer speed via an Access Point is 4-5 Mbps when adhering to the IEEE802.11b standard. High-rate stream transfers with MPEG2 data may lower this rate further. Page 149...
  • Page 150: Troubleshooting Audio

    Troubleshooting Audio My speakers have no sound.  If the built-in speakers are turned off, press the Fn+F3 keys or use the center Jog Dial control to turn on the speakers.  If the speaker volume is turned to the minimum, press the Fn+F4 keys, then press or you can use the center Jog Dial ...
  • Page 151 Troubleshooting Audio My speakers have no sound.  If the built-in speakers are turned off, press the Fn+F3 keys or use the center Jog Dial control to turn on the speakers.  If the speaker volume is turned to the minimum, press the Fn+F4 keys, then press or you can use the center Jog Dial ...
  • Page 152 My microphone does not work. If you are using an external microphone, verify that the microphone is plugged into the Microphone jack. See Connecting an External Microphone for more information. Page 152...
  • Page 153: Troubleshooting The Printer

    Troubleshooting the Printer I cannot print.  Make sure the power to the printer is on, and the printer cable is securely connected to both the printer and your computer.  The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port number.
  • Page 154 Troubleshooting the Printer I cannot print.  Make sure the power to the printer is on, and the printer cable is securely connected to both the printer and your computer.  The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port number.
  • Page 155: Getting Help

    Getting Help Sony provides you with several support resources to answer questions about your VAIO computer or the preinstalled ® software. Refer to these resources in the order they are listed. Page 155...
  • Page 156: Support Options

    Sony Customer Support Sony and Microsoft software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your computer by calling: 1-888-4-SONY-PC (1-888-476-6972).

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