Amana NTW4501XQ Use And Care Manual page 13

TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call...
If you experience
Washer not performing as expected (cont.)
Washer not loaded
Not cleaning or
as recommended.
removing stains
Adding detergent
on top of load.
Using too low a Load
Size selection.
Using too much detergent.
Not using correct cycle
for fabric type.
Not using dispensers.
Not washing like colors
together.
Incorrect dispenser
Clogged dispenser.
operation
Sharp items were in
Fabric damage
pockets during wash cycle.
Strings and straps could
have tangled.
Items may have been
damaged before washing.
Fabric damage can occur
if load is tightly packed.
Liquid chlorine bleach
may have been added
incorrectly.
Garment care instructions
may not have been followed.
Monthly maintenance not
Odors
done as recommended.
Using too much detergent.
The lid is not closed.
Lid Locked light is
flashing
A cycle was stopped or
paused using the Start/Pause/
Unlock button.
http://www.amana.com/help
Possible causes
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with
dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the bottom of the
basket before adding the load items.
Choose a Load Size that matches the load being washed.
The suds from too much detergent can keep washer from operating correctly.
Always measure detergent and follow manufacturer's directions based on
load size and soil level.
Use a higher soil level cycle option and warmer wash temperature to improve
cleaning.
Use Normal Heavy cycle for tough cleaning. See the "Cycle Guide" to match
your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle. Set Fabric Softener option knob
to ON when using fabric softener.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is complete
to avoid dye transfer.
Use only liquid chlorine bleach in the bleach dispenser. Use only fabric
softener in the fabric softener dispenser.
Empty pockets, zip zippers, and snap or hook fasteners before washing
to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall. Load with dry
items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and
unloading washer.
Always read and follow garment manufacturer's care label instructions. See
the "Cycle Guide" to match your load with the best cycle.
See "Cleaning Your Washer" in "Washer Maintenance".
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's directions.
See "Cleaning your Washer" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the basket
has stopped spinning. This may take several minutes if washing large loads
or heavy fabrics.
Solution
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