Troubleshooting - Amana NTW4501XQ Use And Care Manual

REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to "Installation Instructions" to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.

TROUBLESHOOTING

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call...
If you experience
Vibration or Off-Balance
Feet may not be in contact
Check the
with the floor and locked.
following for
proper installation
Washer may not be level.
or see "Using Your
Washer" section
Load could be unbalanced.
Noises
Clicking or Objects caught in washer
metallic noises
drain system.
Washer may be draining
Gurgling
water.
or humming
Fill light is on.
Humming
Water Leaks
Check the following Washer not level.
for proper installation:
Fill hoses not attached
tightly.
10
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Possible Causes
Front and rear feet must be in firm contact with floor, and washer must be level
to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in "Installation Instructions".
Load dry garments in loose heaps evenly around basket wall. Adding wet
garments to washer or adding more water to basket could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single garments.
Use the Normal Regular cycle and select Large Load Size for oversized,
non-absorbent garments such as comforters or poly-filled jackets.
See "Cycle Guide" and "Using Your Washer" in this "Use and Care Guide".
Empty pockets before washing. Loose items such as coins could fall between
basket and tub or may block pump. It may be necessary to call for service to
remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or
zippers touch against the basket.
It is normal to hear the pump making a continuous humming sound with
periodic gurgling or surging as final amounts of water are removed during the
Drain & Spin cycles.
You may hear the hum of the sensing spins after you have started the washer.
This is normal. Sensing spins will take several minutes before water is added
to the washer.
Water may splash off basket if washer is not level. Check that load
is not unbalanced or tightly packed.
Tighten fill-hose connection.
2. Plug in washer or reconnect power.
3. Run washer through Casual cycle to clean washer and
remove antifreeze, if used. Use half the manufacturer's
recommended amount of detergent for a medium-size load.
Solution