Maintenance And Service; Maintenance: Frequency And Tasks; Maintenance Tasks - Homeowner - Heat & Glo TRUE-36H-IFT Owner's Manual

4

Maintenance and Service

Any safety screen or guard removed for servicing must be
replaced prior to operating the fireplace.
When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operation, trou-
bleshooting and service for your appliance. Visit www.
heatnglo.com to locate a dealer. We recommend annual
service by a qualified service technician.
A. Maintenance: Frequency and Tasks
Task
Glass Cleaning/
Exterior
Decorative Fronts/
Surrounds
Remote Control
Venting
Glass Cleaning/
Interior
Gasket Seal and
Glass Inspection
Log Inspection
Firebox Inspection
Control Compartment
& Firebox Top
L.E.D Replacement
Burner Ignition &
Operation
B. Maintenance Tasks - Homeowner
Installation and repair should be done by a qualified service
technician only. The appliance should be inspected before
use and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, et cetera. It is im-
perative that control compartments, burners and circulat-
ing air passageways of the appliance be kept clean. Any
safety screen, guard, or barrier removed for servicing the
appliance must be replaced prior to operating the appli-
ance.
CAUTION! Risk of Burns! The fireplace should be
turned off and cooled before servicing.
16
Heat & Glo • TRUE-36-IFT, TRUE-42-IFT, TRUE-50-IFT Owner's Manual • 2461-981 Rev. J • 5/18
Frequency To be completed
by
Seasonally
Annually
Homeowner
Seasonally
Seasonally
Annually
Annually
Annually
Qualified Service
Annually
Technician
Annually
As needed
Annually
Glass Cleaning
(Exterior of Installed Glass Only)
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, ceramic glass cleaner,
drop cloth and a stable work surface.
WARNING! Risk of Injury! Glass installation and re-
moval must be performed only by a qualified service tech-
nician.
• Homeowner may only clean outsides of glass.
• Call your dealer for a service appointment to have inside
of glass cleaned.
CAUTION! Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Clean glass with a non-abrasive commercially available
ceramic glass cleaner.
NOTICE! Use only glass cleaner compatible with ce-
ramic glass. Other types of glass cleaner may damage
the glass surface when exposed to high temperatures.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
Decorative Fronts, Surrounds
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair
as necessary.
• Check that louvers are not blocked.
• Vacuum and dust surfaces.