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Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...
Dual-channel DDR3 SDRAM support: Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules Display 15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ TFT LCD 16:9 aspect ratio Audio ...
Battery life: 3.0 hours ® ENERGY STAR Input and Control Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume...
Notebook Tour Top View Figure 1-1. Top View Table 1-1. Top View Icon Integrated webcam Display screen Power button / indicator 1-10 Item Web camera for video communication (only for certain models). Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models).
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Table 1-1. Top View Icon Keyboard Power indicator Battery indicator Click buttons (left and right) Touchpad Speakers Microphone Hardware Specifications and Configurations Item For entering data into your computer. Indicates the computer's power status. Indicates the computer's battery status. Charging: The light shows amber when the ...
Closed Front View Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon 2-in-1 card reader 1-12 Item Accepts Secure Digital (SD), MultiMediaCard (MMC). NOTE: Push to remove/install the card. Only one card can operate at any given time. Hardware Specifications and Configurations Description...
Connects to an Ethernet 10/100/1000-based network. Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Accepts inputs from external microphones. Connects to audio devices (e.g., speakers, headphones). NOTE: Supports compatible 3.5 mm headsets with built-in microphone (e.g. Acer smart handheld headsets). Description 1-13...
Base View Figure 1-5. Base View Table 1-5. Base View Icon Battery bay Battery release latch/ lock Memory compartment Hard disk bay Battery lock Hardware Specifications and Configurations Item Houses the computer's battery pack. Releases the battery for removal. Insert a suitable tool into the latch and slide to release.
Touchpad Basics Figure 1-6. Touchpad Move finger across the Touchpad (1) to move the cursor. Press the right (2) and left (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.
Using the Keyboard Figure 1-7. Keyboard Lock Keys The keyboard has three lock keys which can be toggled on and off. (Table 1-7) Table 1-7. Keyboard Lock Keys Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-9. Windows Keys Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.
HotKeys Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. Figure 1-8. Keyboard HotKeys To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Specification Tables Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating...
System Board Major Chips Item Core logic Intel Intel Broadcom BCM57780A1KMLG for 10/100M LAN Controller USB 2.0 Intel Super I/O controller Intel Bluetooth Wireless Atheros HB93/HB95/HB97, Broadcom 943225/43225/4313/4312, RTL8192 PCMCIA Audio codec Realtek ALC272-X Card reader Realtek RTS-5137-GR Processor Item CPU type Intel CPU package...
Processor Specifications Item CPU Speed (GHz) P6100 P6200 2.13 I3-350M 2.26 I3-370M I3-380M 2.53 I5-460M 2.53 I5-560M 2.66 CPU Fan True Value Table (Tj=105) CPU Temperature Throttling 50%: On= 95 °C; OFF=80 °C OS shut down at 100 °C; H/W shut down at 90 °C ...
CPU Fan True Value Table (Tj=90) CPU Temp Throttling 50%: On= 85 °C; OFF=72 °C OS shut down at 104 °C; H/W shut down at 92°C System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed...
Support WinFlash Wake on LAN from S3 Wake on LAN from S5 in AC mode System information HDD password Refer to Acer BIOS specification. Specification BCM57780 RJ45 JRJ45 at the left side Supports 10/100 1-27...
Media data transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance 1-28 Specification New Acer TM7T flat keyboard 105-US/106-UK keys Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/home/end keys ...
LED 15.6” Item Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m ) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree)
LCD Inverter (not available in this model) Item Vendor & Model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Display Supported Resolution (LCD) Resolution 800x600p/60Hz 16:9 1024x768p/60Hz 16:9 1280x600/60Hz 16:9 1280x720/60Hz 16:9 1280x768/60Hz 16:9...
Bluetooth Interface (not available in this model) Item Chipset Data throughput Protocol Interface Connector type Supported protocol Bluetooth Module (not available in this model) Item Controller Features Camera Item Vendor and Model Type Mini Card Item Number supported Features 3G Card (not available in this model) Item Features Hardware Specifications and Configurations...
Audio Codec and Amplifier Item Audio Controller Features Amplifier Features Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate 1-34 Specification Audio codec: Realtek ALC272X-GR Two stereo DAC support 16/20/24-bit PCM for two ...
Item Audio Interface (continued) Internal microphone Internal speaker/quantity Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Battery Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration...
VRAM (not available in this model) Item Chipset Memory size Interface USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port (not available in this model) Item Compliance level Data thoroughput Number of HDMI port(s) Location AC Adapter Item...
System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Card Reader Item Chipset Package Maximum supported size Features Hardware Specifications and Configurations Specification All devices in the system are turned off completely. OS initiated shutdown.
System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5. 1-38 Specification Blue color solid on: System on Blue color off: System off...
System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 * Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to arises.
BIOS The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: Screens provided are for reference only. Actual values may differ by model. Information The Information tab shows a summary of computer hardware information. Information Main Security...
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Table 2-1. BIOS Information (Continued) Parameter System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name UUID System Utilities Description System BIOS version VGA (video graphics array) firmware version of system Serial number of unit Asset tag number of system Product name of the system Universally Unique Identifier...
Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Information Main S y s t e m Ti m e : S y s t e m Ti m e : S y s t e m D a t e : S y s t e m D a t e : To t a l M e m o r y :...
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Table 2-2. BIOS Main (Continued) Parameter Option to use D2D Recovery function Recovery SATA Mode Option to set SATA controller mode System Utilities Description Format/Option Option: Enabled or Disabled Option: AHCI or IDE...
Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Information Main S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s : H D D P a s s w o r d I s :...
NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password Perform the following to set a new user or supervisor passwords: 1. Use the and keys to highlight the Set Supervisor Password parameter and press Enter.
Figure 2-5. Setting a Password Confirmation Notice a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 5. If new password and confirm new password strings do not match, the Setup Warning dialog is shown.
3. Press Enter twice without Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears (Figure 2-8).
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a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to change the password again, repeat steps 1 through 4. If new password and confirm new password strings do not match, the Setup Warning dialog is shown (Figure 2-11).
Boot This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use and keys to select a device and press F5 or F6 to change the value. Information Main Security...
Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Information Main E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s...
BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used.
Remove HDD/BIOS Password Utilities CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. See Crisis Disk. Clearing HDD Passwords This section provides details about removing an HDD password from the BIOS. If the HDD password is incorrectly entered three times, an error is generated.
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4. Execute UnlockHD.exe <UnlockHD [key code]> with the code noted in the Example: UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD. Password: 41499389 Figure 2-17. Unlock Password 5. On original device, enter password in Enter Unlock Password dialog System Utilities (Figure 2-16) to create a password unlock code.
1. At a DOS prompt, enter clnpwd.exe. 2. Press 1 or 2 to clean the desired password. (Figure 2-19) D:\Clnpwd>clnpwd Acer Clean Password Utility V1.00 Press 1 or 2 to clean any password shown as below Clean User Password Successful! Figure 2-19.
Miscellaneous Tools Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS Setup Utility. To use the Boot Sequence Selector, perform the following: 1. At a DOS prompt, enter bs <#> and a boot sequence ID number. A boot sequence ID is a digit from 1 to 4.
Using Boot Manager The Boot Manager allows the boot order to be changed without accessing the BIOS Setup Utility. To use the Boot Manager, perform the following: NOTE: NOTE: The F12 Boot Menu option must be set to Enabled in the BIOS Setup Utility’s Main screen.
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The following examples show the commands and the corresponding output information: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): xxxx Product Name (Type1, Offset05h): xxxxx xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag Write Product Name to EEPROM Input:...
Using LAN EEPROM Utility Use EEPROM.BAT to write data to LAN EEPROM under DOS mode. 1. In DOS mode, navigate to 57780_HMA51CP folder (Figure 2-23). C:\>57780_HMA51CP>eeprom.bat Figure 2-22. Updating EEPROM 2. Run EEPROM.BAT to automatically modify data in LAN EEPROM. (Figure 2-23) Start to program image into UTP ...
Machine Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.
Table 3-1 contains a complete list of the required screws and fasteners required when performing any maintenance on the notebook computer. Table 3-1. Main Screw List Screw M2.5x5 M2.45x8 M2.5x6 Ni M2x3 M3x3 Ni M2.5x3.2 M2x3+3.5 Quantity Acer Part Number Machine Maintenance Procedures 86.R4F02.001 86.R4F02.002 86.R4F02.003 86.R4F02.004 86.R4F02.005 86.R4F02.006 86.R4F02.007...
Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Machine Maintenance Procedures...
Getting Started The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1.
Battery Pack Removal 1. Place computer battery side up. 2. Slide battery lock (A) into open position. 3. Slide and hold battery release latch (B) to release position. Using tab (C) open and remove battery pack (D) from lower cover. Figure 3-3.
Lower Logic Door Removal Prerequisite: Battery Pack Removal 1. Remove two (2) screws (C). 2. Using tab (B), remove door (A) from lower cover. Figure 3-6. Lower Logic Door Lower Logic Door Installation 1. Insert door flanges into five (5) slots (D) on lower cover (Figure 3-7). Figure 3-7.
5. Insert narrow tool into hole (G) on bezel, to eject module from tray (Figure 3-17). Figure 3-16. ODD Module 6. Press down on latch (H) to unlock bezel (F) from module (A) (Figure 3-17). 7. Remove bezel (F) from module. Figure 3-17.
Upper Cover Removal Prerequisite: HDD Module Removal Keyboard Removal DIMM Module Removal WLAN Module Removal Optical Disk Drive (ODD) Module Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Remove the following screws: ...
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4. Remove seven (7) screws (J) from upper cover (Figure 3-23). Figure 3-23. Upper Cover 5. Starting at ODD module slot (K), separate upper and lower covers. Figure 3-24. Upper Cover 6. Work along edges until upper and lower cover are separated. Machine Maintenance Procedures 3-23...
Speakers Removal Prerequisite: Upper Cover Removal 1. Locate left speaker (A) and right speaker (B) on upper cover. 2. Remove the following screws: two (2) screws (C) from left speaker (A) two (2) screws (C) from right speaker (B). 3.
Mainboard Removal Prerequisite: Upper Cover Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Disconnect following cables: microphone cable (A) from mainboard connector (E) LVDS cable (G) from mainboard connector (H) ...
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3. Lift mainboard at slight angle. Figure 3-32. Mainboard CAUTION: DC-IN cable is connected to mainboard. Use caution when removing mainboard. 4. Disconnect DC-IN cable (M) from mainboard connector (N) (Figure 3-33). Figure 3-33. DC-IN cable 5. Remove mainboard. Machine Maintenance Procedures 3-31...
Mainboard Installation 1. Align mainboard to lower cover. 2. Connect DC-IN cable (M) to mainboard connector (N) CAUTION: Use caution when installing mainboard. Forced installation may damage left side connectors. 3. Install board by sliding connectors at left side of board at a slight angle into slots on left side of lower cover (Figure 3-34).
Thermal Module Removal Prerequisite: Mainboard Removal CAUTION: Thermal module may be hot. 1. Remove four (4) screws (B) from module (A). Figure 3-36. Thermal Module 2. Remove module. Thermal Module Installation IMPORTANT: Apply approved thermal grease and make sure all heat pads are in place before replacing module.
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NOTE: NOTE: Force used during installation of thermal module is sufficient to spread grease over CPU top. 3. Align module (A) to mainboard screw holes. 4. Install and secure four (4) screws (B) in numerical order from 1 to 4 to mainboard. (Figure 3-36).
CPU Removal Prerequisite: Thermal Module Removal 1. Unlock CPU from mainboard socket by rotating captive screw (D) left 180º. 2. Lift CPU (A) from socket. Figure 3-37. CPU in Socket CPU Installation 1. Align CPU marker (B) with socket marker (C) and install CPU in socket. 2.
LCD (Liquid Crystal Display) Module Removal Prerequisite: Mainboard Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Guide WLAN antenna cable (A) through opening (C) on lower cover. Figure 3-38. WLAN Module Cable 3-37 Machine Maintenance Procedures...
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2. Place computer on surface, face side up. 3. Remove following cable from guides on lower cover (Figure 3-39): microphone cable (D) WLAN cable (A) 4. Remove four (4) screws (E) from lower cover. Figure 3-39. Cables and Screws on Lower Cover 5.
4. Move along side edges until bezel is separated from LCD cover. 5. Remove bezel. LCD Bezel Installation 1. Align hinges side of bezel to LCD cover and press down until there is no gap between bezel and LCD module. CAUTION: Make sure cables do not get caught underneath bezel, it may cause damage to cables.
Camera Module Removal Prerequisite: LCD Bezel Removal 1. Locate camera module (A) on LCD cover. 2. Remove cable (B) from connector (C). 3. Remove camera module from adhesive strip and guide pins (D) on LCD cover. Figure 3-43. Camera Module Camera Module Installation 1.
LCD Panel Removal Prerequisite: LCD Bezel Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Remove four (4) screws (A) from LCD cover. 2. Remove LCD panel (C) from guide pins (B) on LCD cover. Figure 3-44.
WLAN Antenna Cables and Microphone Set Removal Prerequisite: LCD Panel Removal 1. Peel back foil tabs (A) as required. 2. Remove from cable guides and from LCD cover following cables: WLAN antenna cable (B) microphone set (C) NOTE: NOTE: WLAN antenna cable (B) and microphone cable (C) are attached.
NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
Power On Issues If the system fails to power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet.
No Display Issues If the Display fails, perform the following: Replace LCD LCD panel/cable ok? panel/cable Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following, one at a time. 1.
7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. 8. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 9.
Keyboard Failure If the Keyboard fails, perform the following: Keyboard FPC well connected? Keyboard OK? Replace M/B Figure 4-4. Keyboard Failure START Connect it well Replace keyboard Troubleshooting...
Internal Speaker Failure If internal Speakers fail, perform the following: Check M/B SPK cable Logic upper Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start Manager.
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Click the volume icon on the taskbar Drag the slider to 50. Confirm that the volume is not muted. Click Mixer to verify that other audio applications are set to 50 and not muted. 6. Navigate to Start Speakers are selected as the default audio device (green check mark).
Microphone Failure If internal or external Microphones fail, perform the following: Check M/B Mic cable Check MIC wire of LCD Swap M/B Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start and Sound Sound and select the Recording tab. 2.
ODD Failure Check O DD m odule Check O DD/B FPC Assem ble O K or NG Check O DD/B O K or NG Figure 4-8. ODD Failure ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: ...
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Access failure screen is shown The ODD is noisy Perform the following, one at a time: 1. Boot the computer and retry the operation. 2. Use an different disc. 3. Navigate to Start with Removable Storage panel. ...
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Discs Do Not Burn Properly If discs can not be burned, perform the following: 6. Confirm that the default drive is record enabled: Navigate to Start Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list.
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Drive Read Failure If discs cannot be read when inserted in the drive, perform the following. 1. Remove and clean the failed disc. 2. Retry reading the CD or DVD. Test the drive using other discs. Play a DVD movie ...
USB Failure If the USB fails, perform the following: Check IO/B Swap M/B Figure 4-9. USB Failure Troubleshooting Start to M/B CONN Check USB/B Re-assemble the IO/B CONNto M/B Swap USB/B 4-17...
Wireless Function Failure If the WLAN fails, perform the following: Check antenna to Check antenna Check WL card Figure 4-10. Wireless Function Failure 4-18 Start WL card Check function /B Swap M/B Re-assemble the antenna to WL card Swap the antenna Swap WL card Swap function/B Troubleshooting...
2 in 1 Card Fucntion Failure If the 2 in 1 card function fails, perform the following: START Check the card reader /B FFC Connect it well Assemble well or not Check the card reader/B SWAP the IO/B Replace M/B Figure 4-11.
Thermal Unit Failure If the Thermal Unit fails, perform the following: START Fan power cable well Connect it well connected? Fan OK? Replace f an Heatsink well Seat it well seated? Replace M/B Figure 4-12. Thermal Failure 4-20 Troubleshooting...
Other Functions Failure HDD Not Operating Correctly If the HDD fails to operate correctly, perform the following, one at a time. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to confirm the computer is virus free. 3.
Cosmetic Failure If the Cosmetic fails, perform the following: Figure 4-13. Cosmetic Failure Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following: 1. If the computer is more than one year old, replace the CMOS battery. 4-22 Start LCD cover?
2. Run a complete virus scan using up to date software to confirm the computer is virus free. 3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. 4.
1. Remove power from the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices ...
Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range Table 4-2. POST Code Range Phase PostBDS InsydeH2ODDT™...
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Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) SEC_SETUP_CAR_OK SEC_FORCE_MAX_RATIO* SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING* PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN PEI_IGD_EARLY_INITIAL *...
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Table 4-4. PEI Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) PEI_ENTER_RECOVERY_MODE PEI_RECOVERY_MEDIA_FOUND PEI_RECOVERY_MEDIA_NOT_FOUND PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE party relate functions – Platform dependence. Table 4-5. DXE Phase POST Code Table Functionality Name Include\PostCode.h) DXE_TCGDXE* DXE_SB_SPI_INIT* DXE_CF9_RESET* DXE_SB_SERIAL_GPIO_INIT* DXE_SMMACCESS* DXE_NB_INIT* DXE_SIO_INIT* DXE_LEGACY_REGION*...
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Table 4-5. DXE Phase POST Code Table (Continued) Functionality Name Include\PostCode.h) DXE_MP_CPU_INIT DXE_SMBUS_INIT DXE_SMART_TIMER_INIT DXE_PCRTC_INIT DXE_SATA_INIT* DXE_SMM_CONTROLER_INIT* DXE_LEGACY_INTERRUPT* DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT* DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH* DXE_SB_IOTRAP_INIT* DXE_SUBCLASS_DRIVER* DXE_PPM_INIT* DXE_HECIDRV_INIT* party relate functions – Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name (Include\PostCode.h) BDS_ENTER_BDS BDS_INSTALL_HOTKEY...
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Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH party relate functions – Platform dependence. Table 4-7. PostBDS POST Code Table Functionality Name (Include\PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INTI9 POST_BDS_BOOT_SECTOR 4-30 Phase Post...
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Table 4-8. S3 Functions POST Code Table Functionality Name (Include\PostCode.h) S3_RESTORE_MEMORY_CONTROLLER S3_INSTALL_S3_MEMORY S3_SWITCH_STACK S3_MEMORY_CALLBACK S3_ENTER_S3_RESUME_PEIM S3_BEFORE_ACPI_BOOT_SCRIPT S3_BEFORE_RUNTIME_BOOT_SCRIPT S3_BEFORE_RELOCATE_SMM_BASE S3_BEFORE_MP_INIT S3_BEFORE_RESTORE_ACPI_CALLBACK S3_AFTER_RESTORE_ACPI_CALLBACK S3_GO_TO_FACS_WAKING_VECTOR Table 4-9. ACPI Functions POST Code Table Functionality Name (Include\PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Troubleshooting Phase Post Description...
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Table 4-10. SMM Functions POST Code Table Functionality Name (Include\PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END Table 4-11. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger...
Clearing Password Check and BIOS Recovery This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire AS5333/AS5733/AS5733Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
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Figure 5-4. CMOS Jumper Item Description R127/R130 Clear CMOS Jumper 4. Plug in AC adapter. 5. Press Power button until BIOS POST is finished. 6. Remove conductivity tool from RCT_RST point. 7. Restart the system and press F2 to enter BIOS Utility Setup menu. 8.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a previous BIOS flashing process has failed.
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2. Copy ROM (read-only memory) file, Q5WP2X64.fd, to root directory of USB HDD. Make sure that there is no other BIOS file is saved in the same directory. 3. Insert USB HDD into USB port. 4. Press Fn + ESC button and hold while plugging in AC power adapter. 5.
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Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
Screw List Table 6-5. Screw List Category SCREW SCREW 2.5D 5L K 5.5D ZK NL + CR3 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL SCREW 2.5D 6L K 5.5D NI NL SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL SCREW 3.0D 3.0L K 4.9D NI SCREW 2.5D 3.2L K 6D NI SCREW 2.0D 3L K 3.5D ZK NL...
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Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of ® its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.