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Aspire AS5333/AS5733/AS5733Z
SERVICE
GUIDE
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Summary of Contents

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    Aspire AS5333/AS5733/AS5733Z SERVICE GUIDE...

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    Copyright Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

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    Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

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    Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...

  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ..........1-5 Operating System .

  • Page 6: Table Of Contents

    LAN Interface........1-27 Keyboard .

  • Page 7: Table Of Contents

    CHAPTER 3 Machine Maintenance Procedures Introduction ......... 3-5 General Information .

  • Page 8: Table Of Contents

    LCD (Liquid Crystal Display) Module Removal ... 3-37 LCD Module Installation ......3-39 LCD Bezel Removal.

  • Page 9: Table Of Contents

    CHAPTER 5 Jumper and Connector Locations Jumper and Connector Locations ......5-3 Mainboard ......... . 5-3 Clearing Password Check and BIOS Recovery.

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    CHAPTER Hardware Specifications...

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    Features ..........1-5 Operating System .

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    Display Supported Resolution (LCD Supported Resolution) . . 1-32 Graphics Controller ....... . . 1-32 Camera .

  • Page 15: Features, Operating System, Cpu And Chipset, System Memory, Display, Audio

    Dual-channel DDR3 SDRAM support:  Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules Display  15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ TFT LCD  16:9 aspect ratio Audio ...

  • Page 16: Graphics, Storage, Optical Media Drive, Webcam, Wireless And Networking, Privacy Control

    DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam Acer Video Conference, featuring:  Acer Crystal Eye webcam Wireless and Networking WLAN:  Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™  Supporting Acer SignalUp™ wireless technology LAN:  Fast Ethernet, Wake-on-LAN ready Privacy Control ...

  • Page 17: Dimensions And Weight, Power Adapter And Battery, Input And Control, Input And Output

    Battery life: 3.0 hours ®  ENERGY STAR Input and Control Keyboard  103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad  Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys  Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume...

  • Page 18: Environment, Options And Accessories, Warranty, Software

    1/2/4 GB DDR3 soDIMM module  6-cell Li-ion battery pack  2-pin 40 W AC adapter Warranty  One-year International Travelers Warranty (ITW) Software Productivity  Acer Backup Manager  Acer ePower Management  Acer eRecovery Management ® ®  Adobe Flash Player 10 ®...

  • Page 19

     Microsoft Silverlight™  Skype™  Windows Live™ Essentials 2011 Web links and utilities  Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)  Acer Identity Card  Acer Registration  Acer Updater ®  eBay shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) ...

  • Page 20: Notebook Tour, Top View

    Notebook Tour Top View Figure 1-1. Top View Table 1-1. Top View Icon Integrated webcam Display screen Power button / indicator 1-10 Item Web camera for video communication (only for certain models). Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models).

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    Table 1-1. Top View Icon Keyboard Power indicator Battery indicator Click buttons (left and right) Touchpad Speakers Microphone Hardware Specifications and Configurations Item For entering data into your computer. Indicates the computer's power status. Indicates the computer's battery status. Charging: The light shows amber when the ...

  • Page 22: Closed Front View

    Closed Front View Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon 2-in-1 card reader 1-12 Item Accepts Secure Digital (SD), MultiMediaCard (MMC). NOTE: Push to remove/install the card. Only one card can operate at any given time. Hardware Specifications and Configurations Description...

  • Page 23: Left View

    Connects to an Ethernet 10/100/1000-based network. Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Accepts inputs from external microphones. Connects to audio devices (e.g., speakers, headphones). NOTE: Supports compatible 3.5 mm headsets with built-in microphone (e.g. Acer smart handheld headsets). Description 1-13...

  • Page 24: Right View

    Right View Figure 1-4. Right View Table 1-4. Right View Icon USB 2.0 ports Optical drive Optical drive access indicator Optical drive eject button Emergency eject hole Kensington lock slot 1-14 Item Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

  • Page 25: Base View

    Base View Figure 1-5. Base View Table 1-5. Base View Icon Battery bay Battery release latch/ lock Memory compartment Hard disk bay Battery lock Hardware Specifications and Configurations Item Houses the computer's battery pack. Releases the battery for removal. Insert a suitable tool into the latch and slide to release.

  • Page 26: Touchpad Basics

    Touchpad Basics Figure 1-6. Touchpad  Move finger across the Touchpad (1) to move the cursor.  Press the right (2) and left (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.

  • Page 27: Using The Keyboard

    Using the Keyboard Figure 1-7. Keyboard Lock Keys The keyboard has three lock keys which can be toggled on and off. (Table 1-7) Table 1-7. Keyboard Lock Keys Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.

  • Page 28: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions.  Windows Logo key  Application key Table 1-9. Windows Keys Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.

  • Page 29: Hotkeys

    HotKeys Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. Figure 1-8. Keyboard HotKeys To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

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    Table 1-10. Keyboard HotKeys (Continued) Hotkey Icon  <Fn> + < >  <Fn> + < >  <Fn> + < >  <Fn> + < > <Fn> + <Home> <Fn> + <Pg Up> <Fn> + <Pg Dn> <Fn> + <End> 1-20 Function Brightness up...

  • Page 31: System Block Diagram

    System Block Diagram Figure 1-9. System Block Diagram 1-21 Hardware Specifications and Configurations...

  • Page 32: Specification Tables, Computer Specifications

    Specification Tables Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating...

  • Page 33: System Board Major Chips, Processor

    System Board Major Chips Item Core logic Intel Intel Broadcom BCM57780A1KMLG for 10/100M LAN Controller USB 2.0 Intel Super I/O controller Intel Bluetooth Wireless Atheros HB93/HB95/HB97, Broadcom 943225/43225/4313/4312, RTL8192 PCMCIA Audio codec Realtek ALC272-X Card reader Realtek RTS-5137-GR Processor Item CPU type Intel CPU package...

  • Page 34: Processor Specifications, Cpu Fan True Value Table (tj=105)

    Processor Specifications Item CPU Speed (GHz) P6100 P6200 2.13 I3-350M 2.26 I3-370M I3-380M 2.53 I5-460M 2.53 I5-560M 2.66 CPU Fan True Value Table (Tj=105) CPU Temperature Throttling 50%: On= 95 °C; OFF=80 °C  OS shut down at 100 °C; H/W shut down at 90 °C ...

  • Page 35: Cpu Fan True Value Table (tj=90), System Memory

    CPU Fan True Value Table (Tj=90) CPU Temp Throttling 50%: On= 85 °C; OFF=72 °C  OS shut down at 104 °C; H/W shut down at 92°C  System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed...

  • Page 36: Memory Combinations, Video Interface

    Memory Combinations Slot 1 (MB) 1024 1024 1024 1024 1024 2048 2048 2048 2048 2048 4096 4096 4096 4096 4096 Video Interface Item Chipset Package Interface Compatibility Sampling rate 1-26 Slot 2 (MB) 1024 2048 4096 1024 2048 4096 1024 2048 4096 1024...

  • Page 37: Bios, Lan Interface

    Support WinFlash  Wake on LAN from S3  Wake on LAN from S5 in AC mode  System information  HDD password  Refer to Acer BIOS specification.  Specification BCM57780 RJ45 JRJ45 at the left side Supports 10/100 1-27...

  • Page 38: Keyboard, Hard Disk Drive (avl Components)

    Media data transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance 1-28 Specification New Acer TM7T flat keyboard 105-US/106-UK keys Plug USB keyboard to the USB port directly: Yes Phantom key auto detect  Overlay numeric keypad  Support independent pgdn/pgup/home/end keys ...

  • Page 39: Super-multi Drive

    Super-Multi Drive Item Vendor & Model name Performance Specification Transfer rate (Mbytes/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Hardware Specifications and Configurations Specification HLDS Super-Multi Drive DL 8X GT32N LF/SONY Super-Multi Drive DL 8X AD-7585H LF/Panasonic Super-Multi Drive DL 8X UJ890/PLDS Super-Multi Drive DL 8X DS-8A4SH/HLDS Super-Multi Drive DL 8X GT30N LF/HLDS Super-Multi Drive DL 8X GT31N LF...

  • Page 40: Bd Drive

    BD Drive Items Vendor & Model PLDS BD COMBO DRIVE TRAY DL DS-4E1S LF/HLDS BD COMBO name 12.7mm Tray DL CT21N/SONY BD COMBO DRIVE TRAY DL BC-5500H-AR Performance With CD Disc Specification Transfer rate Sustained: Max 3.6 (Mbytes/sec) Buffer Memory Interface SATA Applicable disc...

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    LED 15.6” Item Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m ) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree)

  • Page 42: Display Supported Resolution (lcd), Graphics Controller

    LCD Inverter (not available in this model) Item Vendor & Model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Display Supported Resolution (LCD) Resolution 800x600p/60Hz 16:9 1024x768p/60Hz 16:9 1280x600/60Hz 16:9 1280x720/60Hz 16:9 1280x768/60Hz 16:9...

  • Page 43: Camera, Mini Card

    Bluetooth Interface (not available in this model) Item Chipset Data throughput Protocol Interface Connector type Supported protocol Bluetooth Module (not available in this model) Item Controller Features Camera Item Vendor and Model Type Mini Card Item Number supported Features 3G Card (not available in this model) Item Features Hardware Specifications and Configurations...

  • Page 44: Audio Codec And Amplifier, Audio Interface

    Audio Codec and Amplifier Item Audio Controller Features Amplifier Features Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate 1-34 Specification Audio codec: Realtek ALC272X-GR Two stereo DAC support 16/20/24-bit PCM for two ...

  • Page 45: Wireless Module 802.11b/g/n, Battery

    Item Audio Interface (continued) Internal microphone Internal speaker/quantity Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Battery Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration...

  • Page 46: Usb Port, Ac Adapter

    VRAM (not available in this model) Item Chipset Memory size Interface USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port (not available in this model) Item Compliance level Data thoroughput Number of HDMI port(s) Location AC Adapter Item...

  • Page 47: System Power Management, Card Reader

    System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Card Reader Item Chipset Package Maximum supported size Features Hardware Specifications and Configurations Specification All devices in the system are turned off completely. OS initiated shutdown.

  • Page 48: System Led Indicator, System Dma Specification

    System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5. 1-38 Specification Blue color solid on: System on Blue color off: System off...

  • Page 49: System Interrupt Specification

    System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 * Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

  • Page 50: System Io Address Map

    System IO Address Map I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091...

  • Page 51: System I/o Address Specifications

    System I/O Address Specifications I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F...

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    1-42 Hardware Specifications and Configurations...

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    CHAPTER System Utilities...

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    BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 55: Bios Setup Utility, Navigating The Bios Utility

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to arises.

  • Page 56: Information, Bios

    BIOS The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: Screens provided are for reference only. Actual values may differ by model. Information The Information tab shows a summary of computer hardware information. Information Main Security...

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    Table 2-1. BIOS Information (Continued) Parameter System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name UUID System Utilities Description System BIOS version VGA (video graphics array) firmware version of system Serial number of unit Asset tag number of system Product name of the system Universally Unique Identifier...

  • Page 58: Main

    Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Information Main S y s t e m Ti m e : S y s t e m Ti m e : S y s t e m D a t e : S y s t e m D a t e : To t a l M e m o r y :...

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    Table 2-2. BIOS Main (Continued) Parameter Option to use D2D Recovery function Recovery SATA Mode Option to set SATA controller mode System Utilities Description Format/Option Option: Enabled or Disabled Option: AHCI or IDE...

  • Page 60: Security

    Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Information Main S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s : H D D P a s s w o r d I s :...

  • Page 61

    NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password Perform the following to set a new user or supervisor passwords: 1. Use the  and keys to highlight the Set Supervisor Password parameter and press Enter.

  • Page 62

    Figure 2-5. Setting a Password Confirmation Notice a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 5. If new password and confirm new password strings do not match, the Setup Warning dialog is shown.

  • Page 63

    3. Press Enter twice without Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 1. Use the  and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears (Figure 2-8).

  • Page 64

    a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to change the password again, repeat steps 1 through 4. If new password and confirm new password strings do not match, the Setup Warning dialog is shown (Figure 2-11).

  • Page 65: Boot

    Boot This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the:  USB diskette drives  Onboard hard disk drive  DVD drive in the module bay Use  and  keys to select a device and press F5 or F6 to change the value. Information Main Security...

  • Page 66: Exit

    Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Information Main E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s...

  • Page 67: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used.

  • Page 68: Remove Hdd/bios Password Utilities, Clearing Hdd Passwords

    Remove HDD/BIOS Password Utilities CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. See Crisis Disk. Clearing HDD Passwords This section provides details about removing an HDD password from the BIOS. If the HDD password is incorrectly entered three times, an error is generated.

  • Page 69

    4. Execute UnlockHD.exe <UnlockHD [key code]> with the code noted in the Example: UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD. Password: 41499389 Figure 2-17. Unlock Password 5. On original device, enter password in Enter Unlock Password dialog System Utilities (Figure 2-16) to create a password unlock code.

  • Page 70: Removing Bios Passwords

    1. At a DOS prompt, enter clnpwd.exe. 2. Press 1 or 2 to clean the desired password. (Figure 2-19) D:\Clnpwd>clnpwd Acer Clean Password Utility V1.00 Press 1 or 2 to clean any password shown as below Clean User Password Successful! Figure 2-19.

  • Page 71: Miscellaneous Tools, Using Boot Sequence Selector

    Miscellaneous Tools Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS Setup Utility. To use the Boot Sequence Selector, perform the following: 1. At a DOS prompt, enter bs <#> and a boot sequence ID number. A boot sequence ID is a digit from 1 to 4.

  • Page 72: Using Boot Manager, Using Dmitools

    Using Boot Manager The Boot Manager allows the boot order to be changed without accessing the BIOS Setup Utility. To use the Boot Manager, perform the following: NOTE: NOTE: The F12 Boot Menu option must be set to Enabled in the BIOS Setup Utility’s Main screen.

  • Page 73

    The following examples show the commands and the corresponding output information: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): xxxx Product Name (Type1, Offset05h): xxxxx xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag Write Product Name to EEPROM Input:...

  • Page 74: Using Lan Eeprom Utility

    Using LAN EEPROM Utility Use EEPROM.BAT to write data to LAN EEPROM under DOS mode. 1. In DOS mode, navigate to 57780_HMA51CP folder (Figure 2-23). C:\>57780_HMA51CP>eeprom.bat Figure 2-22. Updating EEPROM 2. Run EEPROM.BAT to automatically modify data in LAN EEPROM. (Figure 2-23) Start to program image into UTP ...

  • Page 75

    CHAPTER Machine Maintenance Procedures...

  • Page 76: Introduction

    Introduction ......... 3-5 General Information .

  • Page 77

    Camera Module Removal......3-42 Camera Module Installation ......3-42 LCD Panel Removal.

  • Page 79: General Information, Introduction, Recommended Equipment

    Machine Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.

  • Page 80: Screw Table

    Table 3-1 contains a complete list of the required screws and fasteners required when performing any maintenance on the notebook computer. Table 3-1. Main Screw List Screw M2.5x5 M2.45x8 M2.5x6 Ni M2x3 M3x3 Ni M2.5x3.2 M2x3+3.5 Quantity Acer Part Number Machine Maintenance Procedures 86.R4F02.001 86.R4F02.002 86.R4F02.003 86.R4F02.004 86.R4F02.005 86.R4F02.006 86.R4F02.007...

  • Page 81: Maintenance Flowchart

    Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Machine Maintenance Procedures...

  • Page 82: Getting Started

    Getting Started The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1.

  • Page 83: Battery Pack Removal, Battery Pack Installation

    Battery Pack Removal 1. Place computer battery side up. 2. Slide battery lock (A) into open position. 3. Slide and hold battery release latch (B) to release position. Using tab (C) open and remove battery pack (D) from lower cover. Figure 3-3.

  • Page 84: Dummy Card Removal, Dummy Card Installation

    Dummy Card Removal 1. Push in dummy card (A) to release. 2. Remove dummy card (A). Figure 3-5. Dummy Card Dummy Card Installation 1. Insert dummy card (A). 2. Push in to lock. 3-10 Machine Maintenance Procedures...

  • Page 85: Lower Logic Door Removal, Lower Logic Door Installation

    Lower Logic Door Removal Prerequisite: Battery Pack Removal 1. Remove two (2) screws (C). 2. Using tab (B), remove door (A) from lower cover. Figure 3-6. Lower Logic Door Lower Logic Door Installation 1. Insert door flanges into five (5) slots (D) on lower cover (Figure 3-7). Figure 3-7.

  • Page 86: Hdd Module Removal

    HDD Module Removal Prerequisite: Lower Logic Door Removal 1. Remove screws (D) from module (A). Figure 3-8. HDD Module 2. Use mylar tab (C) to lift and remove module (A) from mainboard connector dock (F). Figure 3-9. HDD Module 3. Remove four (4) screws (E) securing module to brackets (F) (Figure 3-10). 3-12 Machine Maintenance Procedures...

  • Page 87: Hdd Module Installation

    4. Remove module (A) from mylar (C) and brackets. Figure 3-10. HDD Brackets HDD Module Installation 1. Install module (A) into brackets (F) and mylar (C) (Figure 3-10). 2. Install and secure module to brackets with four (4) screws (E) (Figure 3-10). 3.

  • Page 88: Dimm Module Removal, Dimm Module Installation

    DIMM Module Removal Prerequisite: Lower Logic Door Removal 1. Lift mylar (D) to provide access to module (A). 2. Push module (A) clips (B) to unlock module. Figure 3-11. DIMM Module 3. Slide module (A) from mainboard connector (C). 4. Repeat steps 1 and 2 for remaining DIMM modules. DIMM Module Installation 1.

  • Page 89: Wlan Module Removal, Wlan Module Installation

    WLAN Module Removal Prerequisite: Lower Logic Door Removal 1. Locate module (A) on lower cover. 2. Lift mylar (F) to provide access to module (A). 3. Disconnect antenna cable (B) from WLAN module. 4. Remove screw (D) from module. 5. Remove WLAN module (A) from mainboard connector (E). Figure 3-12.

  • Page 90: Rtc Battery Removal, Rtc Battery Installation

    RTC Battery Removal Prerequisite: Lower Logic Door Removal 1. Through opening (B) in mainboard connector, push battery (A) to release. 2. Lift battery to remove. Figure 3-13. RTC Battery NOTE: NOTE: Follow local regulations for battery disposal. RTC Battery Installation 1.

  • Page 91: Optical Disk Drive (odd) Module Removal

    Optical Disk Drive (ODD) Module Removal Prerequisite: Lower Logic Door Removal 1. Remove screw (B) from lower cover. 2. Remove module from bay. Figure 3-14. ODD Module 3. Remove two (2) screws (D) from bracket. 4. Remove bracket (E). Figure 3-15. ODD Module Machine Maintenance Procedures 3-17...

  • Page 92: Odd Module Installation

    5. Insert narrow tool into hole (G) on bezel, to eject module from tray (Figure 3-17). Figure 3-16. ODD Module 6. Press down on latch (H) to unlock bezel (F) from module (A) (Figure 3-17). 7. Remove bezel (F) from module. Figure 3-17.

  • Page 93

    Size M2.45x8 M2x3 Machine Maintenance Procedures Quantity Screw Type 3-19...

  • Page 94: Keyboard Removal

    Keyboard Removal 1. Locate (6) keyboard locks (B). Figure 3-18. Keyboard Locks 2. Unlock keyboard locks (Figure 3-19). Figure 3-19. Keyboard Locks CAUTION: Use caution when removing keyboard. Keyboard is attached to mainboard by Flexible Printed Circuits (FPC) cable. 3-20 Machine Maintenance Procedures...

  • Page 95: Keyboard Installation

    3. Place keyboard facedown onto palmrest. 4. Disconnect FPC cable (A) from mainboard connector (B). Figure 3-20. Keyboard 5. Remove keyboard. Keyboard Installation 1. Place keyboard facedown onto palmrest (Figure 3-20). 2. Connect FPC cable (A) to mainboard connector (B). 3.

  • Page 96: Upper Cover Removal

    Upper Cover Removal Prerequisite: HDD Module Removal Keyboard Removal DIMM Module Removal WLAN Module Removal Optical Disk Drive (ODD) Module Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Remove the following screws: ...

  • Page 97

    4. Remove seven (7) screws (J) from upper cover (Figure 3-23). Figure 3-23. Upper Cover 5. Starting at ODD module slot (K), separate upper and lower covers. Figure 3-24. Upper Cover 6. Work along edges until upper and lower cover are separated. Machine Maintenance Procedures 3-23...

  • Page 98: Upper Cover Installation

    7. Lift upper cover to remove (Figure 3-25). Figure 3-25. Upper Cover Upper Cover Installation 1. Align upper cover to lower cover. 2. Press along edges to secure all latches. 3. Install and secure seven (7) screws (J) to upper cover 4.

  • Page 99: Power Board Removal

    Power Board Removal Prerequisite: Upper Cover Removal 1. Locate power board (A) on upper cover. 2. Remove screw (C) securing board to upper cover. Figure 3-26. Power Board 3. Guide FFC cable (D) through upper cover opening (E). Figure 3-27. Power Board FFC cable 4.

  • Page 100: Power Board Installation

    Power Board Installation 1. Put board (A) and module (B) onto upper cover. 2. Install and secure screw (C) to board (A). 3. Install upper cover. Size Quantity Screw Type M2x3 3-26 Machine Maintenance Procedures...

  • Page 101: Speakers Removal, Speakers Installation

    Speakers Removal Prerequisite: Upper Cover Removal 1. Locate left speaker (A) and right speaker (B) on upper cover. 2. Remove the following screws:  two (2) screws (C) from left speaker (A)  two (2) screws (C) from right speaker (B). 3.

  • Page 102: Usb Module Removal, Usb Module Installation

    USB Module Removal Prerequisite: Upper Cover Removal 1. Locate module (A) on lower cover. 2. Disconnect FFC cable (B) from mainboard connector (D) 3. Remove screw (C) from module (A). Figure 3-29. USB Module 4. Remove module (A) from lower cover. USB Module Installation 1.

  • Page 103: Odd Board Removal, Odd Board Installation

    ODD Board Removal Prerequisite: Upper Cover Removal 1. Locate board (A) on lower cover. 2. Disconnect FFC cable (F) from mainboard connector (C). 3. Remove screw (D) from board. Figure 3-30. ODD Board ODD Board Installation 1. Align module (A) to pins (E) on lower cover. 2.

  • Page 104: Mainboard Removal

    Mainboard Removal Prerequisite: Upper Cover Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Disconnect following cables:  microphone cable (A) from mainboard connector (E)  LVDS cable (G) from mainboard connector (H) ...

  • Page 105

    3. Lift mainboard at slight angle. Figure 3-32. Mainboard CAUTION: DC-IN cable is connected to mainboard. Use caution when removing mainboard. 4. Disconnect DC-IN cable (M) from mainboard connector (N) (Figure 3-33). Figure 3-33. DC-IN cable 5. Remove mainboard. Machine Maintenance Procedures 3-31...

  • Page 106: Mainboard Installation

    Mainboard Installation 1. Align mainboard to lower cover. 2. Connect DC-IN cable (M) to mainboard connector (N) CAUTION: Use caution when installing mainboard. Forced installation may damage left side connectors. 3. Install board by sliding connectors at left side of board at a slight angle into slots on left side of lower cover (Figure 3-34).

  • Page 107: Fan Module Removal, Fan Module Installation

    FAN Module Removal Prerequisite: Mainboard Removal 1. Locate module (A). 2. Disconnect cable (B) from mainboard connector (C). 3. Lift module, releasing adhesive strip (D). Figure 3-35. FAN Module FAN Module Installation 1. Install module (A) on mainboard. 2. Secure module with adhesive strip(D). 3.

  • Page 108: Thermal Module Removal, Thermal Module Installation

    Thermal Module Removal Prerequisite: Mainboard Removal CAUTION: Thermal module may be hot. 1. Remove four (4) screws (B) from module (A). Figure 3-36. Thermal Module 2. Remove module. Thermal Module Installation IMPORTANT: Apply approved thermal grease and make sure all heat pads are in place before replacing module.

  • Page 109

    NOTE: NOTE: Force used during installation of thermal module is sufficient to spread grease over CPU top. 3. Align module (A) to mainboard screw holes. 4. Install and secure four (4) screws (B) in numerical order from 1 to 4 to mainboard. (Figure 3-36).

  • Page 110: Cpu Removal, Cpu Installation

    CPU Removal Prerequisite: Thermal Module Removal 1. Unlock CPU from mainboard socket by rotating captive screw (D) left 180º. 2. Lift CPU (A) from socket. Figure 3-37. CPU in Socket CPU Installation 1. Align CPU marker (B) with socket marker (C) and install CPU in socket. 2.

  • Page 111: Lcd (liquid Crystal Display) Module Removal

    LCD (Liquid Crystal Display) Module Removal Prerequisite: Mainboard Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Guide WLAN antenna cable (A) through opening (C) on lower cover. Figure 3-38. WLAN Module Cable 3-37 Machine Maintenance Procedures...

  • Page 112

    2. Place computer on surface, face side up. 3. Remove following cable from guides on lower cover (Figure 3-39):  microphone cable (D)  WLAN cable (A) 4. Remove four (4) screws (E) from lower cover. Figure 3-39. Cables and Screws on Lower Cover 5.

  • Page 113: Lcd Module Installation

    LCD Module Installation 1. Align and install LCD module on lower cover 2. Install and secure four (4) screws (E) to lower cover 3. Install following cables to guides on lower cover  WLAN cable (A)  microphone cable (D) 4.

  • Page 114: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove screw caps (A) from LCD bezel. Figure 3-41. LCD Bezel 2. Remove screws (A) from LCD bezel. 3. Starting form bottom edge of bezel, pull bezel up and away from LCD cover. Figure 3-42.

  • Page 115: Lcd Bezel Installation

    4. Move along side edges until bezel is separated from LCD cover. 5. Remove bezel. LCD Bezel Installation 1. Align hinges side of bezel to LCD cover and press down until there is no gap between bezel and LCD module. CAUTION: Make sure cables do not get caught underneath bezel, it may cause damage to cables.

  • Page 116: Camera Module Removal, Camera Module Installation

    Camera Module Removal Prerequisite: LCD Bezel Removal 1. Locate camera module (A) on LCD cover. 2. Remove cable (B) from connector (C). 3. Remove camera module from adhesive strip and guide pins (D) on LCD cover. Figure 3-43. Camera Module Camera Module Installation 1.

  • Page 117: Lcd Panel Removal, Lcd Panel Installation

    LCD Panel Removal Prerequisite: LCD Bezel Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Remove four (4) screws (A) from LCD cover. 2. Remove LCD panel (C) from guide pins (B) on LCD cover. Figure 3-44.

  • Page 118: Lvds Cable Removal

    LVDS Cable Removal Prerequisite: LCD Panel Removal 1. Remove camera cable (A) from LCD panel. Figure 3-45. LVDS cable 2. Peel back adhesive (B) from LVDS cable (C) (Figure 3-46). 3. Disconnect LCDS cable (C) from panel connector (D). Figure 3-46. LVDS Cable 3-44 Machine Maintenance Procedures...

  • Page 119: Lvds Cable Installation

    LVDS Cable Installation 1. Connect LVDS cable (C) to panel connector (D) 2. Secure connector with adhesive (B) 3. Install and secure LVDS cable (D) to LCD panel 4. Install LCD Panel. Machine Maintenance Procedures (Figure 3-46). (Figure 3-46). (Figure 3-45).

  • Page 120: Lcd Brackets Removal

    LCD Brackets Removal Prerequisite: LCD Panel Removal 1. Remove six (6) screws (A) from brackets (B). Figure 3-47. LCD Brackets 2. Remove brackets from panel. 3-46 Machine Maintenance Procedures...

  • Page 121: Lcd Brackets Installation

    LCD Brackets Installation 1. Align and install bracket (B) to LCD panel. 2. Install and secure six (6) screws (A) to LCD panel (Figure 3-48). Figure 3-48. LCD Brackets 3. Install LCD panel. Size M2x3 Machine Maintenance Procedures Quantity Screw Type 3-47...

  • Page 122: Wlan Antenna Cables And Microphone Set Removal, Wlan Antenna Cables And Microphone Set Installation

    WLAN Antenna Cables and Microphone Set Removal Prerequisite: LCD Panel Removal 1. Peel back foil tabs (A) as required. 2. Remove from cable guides and from LCD cover following cables:  WLAN antenna cable (B)  microphone set (C) NOTE: NOTE: WLAN antenna cable (B) and microphone cable (C) are attached.

  • Page 123

    CHAPTER Troubleshooting...

  • Page 124

    Introduction ......... 4-3 General Information .

  • Page 125

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 126: Power On Issues

    Power On Issues If the system fails to power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet.

  • Page 127: No Display Issues

    No Display Issues If the Display fails, perform the following: Replace LCD LCD panel/cable ok? panel/cable Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following, one at a time. 1.

  • Page 128

    7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. 8. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 9.

  • Page 129: Lcd Failure

    LCD Failure If the LCD fails, perform the following: Start Swap Check LCD LCD cable /LCD panel module? Swap M/B Figure 4-3. LCD Failure Troubleshooting...

  • Page 130: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following: Keyboard FPC well connected? Keyboard OK? Replace M/B Figure 4-4. Keyboard Failure START Connect it well Replace keyboard Troubleshooting...

  • Page 131: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following: Check M/B T/P FFC Swap M/B Figure 4-5. Touchpad Failure Troubleshooting Start Check Logic Upper Re-assemble the T/P FFC to Swap/Re- assemble the T/P board or T/P FFC...

  • Page 132: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following: Check M/B SPK cable Logic upper Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1. Boot the computer.  2. Navigate to Start Manager.

  • Page 133

     Click the volume icon on the taskbar  Drag the slider to 50. Confirm that the volume is not muted.  Click Mixer to verify that other audio applications are set to 50 and not muted.  6. Navigate to Start Speakers are selected as the default audio device (green check mark).

  • Page 134: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following: Check M/B Mic cable Check MIC wire of LCD Swap M/B Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start  and Sound Sound and select the Recording tab. 2.

  • Page 135: Odd Failure

    ODD Failure Check O DD m odule Check O DD/B FPC Assem ble O K or NG Check O DD/B O K or NG Figure 4-8. ODD Failure ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: ...

  • Page 136

     Access failure screen is shown  The ODD is noisy Perform the following, one at a time: 1. Boot the computer and retry the operation. 2. Use an different disc.  3. Navigate to Start with Removable Storage panel. ...

  • Page 137

    Discs Do Not Burn Properly If discs can not be burned, perform the following: 6. Confirm that the default drive is record enabled:  Navigate to Start  Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list.

  • Page 138

    Drive Read Failure If discs cannot be read when inserted in the drive, perform the following. 1. Remove and clean the failed disc. 2. Retry reading the CD or DVD.  Test the drive using other discs.  Play a DVD movie ...

  • Page 139: Usb Failure

    USB Failure If the USB fails, perform the following: Check IO/B Swap M/B Figure 4-9. USB Failure Troubleshooting Start to M/B CONN Check USB/B Re-assemble the IO/B CONNto M/B Swap USB/B 4-17...

  • Page 140: Wireless Function Failure

    Wireless Function Failure If the WLAN fails, perform the following: Check antenna to Check antenna Check WL card Figure 4-10. Wireless Function Failure 4-18 Start WL card Check function /B Swap M/B Re-assemble the antenna to WL card Swap the antenna Swap WL card Swap function/B Troubleshooting...

  • Page 141: In 1 Card Fucntion Failure

    2 in 1 Card Fucntion Failure If the 2 in 1 card function fails, perform the following: START Check the card reader /B FFC Connect it well Assemble well or not Check the card reader/B SWAP the IO/B Replace M/B Figure 4-11.

  • Page 142: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following: START Fan power cable well Connect it well connected? Fan OK? Replace f an Heatsink well Seat it well seated? Replace M/B Figure 4-12. Thermal Failure 4-20 Troubleshooting...

  • Page 143: Other Functions Failure

    Other Functions Failure HDD Not Operating Correctly If the HDD fails to operate correctly, perform the following, one at a time. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to confirm the computer is virus free. 3.

  • Page 144: Cosmetic Failure

    Cosmetic Failure If the Cosmetic fails, perform the following: Figure 4-13. Cosmetic Failure Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following: 1. If the computer is more than one year old, replace the CMOS battery. 4-22 Start LCD cover?

  • Page 145

    2. Run a complete virus scan using up to date software to confirm the computer is virus free. 3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. 4.

  • Page 146: Intermittent Problems, Undetermined Problems

    1. Remove power from the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices:  Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 147: Post Codes, Post Code Range

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range Table 4-2. POST Code Range Phase PostBDS InsydeH2ODDT™...

  • Page 148

    Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) SEC_SETUP_CAR_OK SEC_FORCE_MAX_RATIO* SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING* PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN PEI_IGD_EARLY_INITIAL *...

  • Page 149

    Table 4-4. PEI Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) PEI_ENTER_RECOVERY_MODE PEI_RECOVERY_MEDIA_FOUND PEI_RECOVERY_MEDIA_NOT_FOUND PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE party relate functions – Platform dependence. Table 4-5. DXE Phase POST Code Table Functionality Name Include\PostCode.h) DXE_TCGDXE* DXE_SB_SPI_INIT* DXE_CF9_RESET* DXE_SB_SERIAL_GPIO_INIT* DXE_SMMACCESS* DXE_NB_INIT* DXE_SIO_INIT* DXE_LEGACY_REGION*...

  • Page 150

    Table 4-5. DXE Phase POST Code Table (Continued) Functionality Name Include\PostCode.h) DXE_MP_CPU_INIT DXE_SMBUS_INIT DXE_SMART_TIMER_INIT DXE_PCRTC_INIT DXE_SATA_INIT* DXE_SMM_CONTROLER_INIT* DXE_LEGACY_INTERRUPT* DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT* DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH* DXE_SB_IOTRAP_INIT* DXE_SUBCLASS_DRIVER* DXE_PPM_INIT* DXE_HECIDRV_INIT* party relate functions – Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name (Include\PostCode.h) BDS_ENTER_BDS BDS_INSTALL_HOTKEY...

  • Page 151

    Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) BDS_PCI_ENUMERATION_END BDS_CONNECT_CONSOLE_IN BDS_CONNECT_CONSOLE_OUT BDS_CONNECT_STD_ERR BDS_CONNECT_USB_HC BDS_CONNECT_USB_BUS BDS_CONNECT_USB_DEVICE BDS_NO_CONSOLE_ACTION BDS_DISPLAY_LOGO_SYSTEM_INFO BDS_START_IDE_CONTROLLER BDS_START_SATA_CONTROLLER BDS_START_ISA_ACPI_CONTROLLER BDS_START_ISA_BUS BDS_START_ISA_FDD BDS_START_ISA_SEIRAL BDS_START_IDE_BUS BDS_START_AHCI_BUS BDS_CONNECT_LEGACY_ROM BDS_ENUMERATE_ALL_BOOT_OPTION BDS_END_OF_BOOT_SELECTION BDS_ENTER_SETUP BDS_ENTER_BOOT_MANAGER BDS_BOOT_DEVICE_SELECT Troubleshooting Phase Post Description Code PCI enumeration complete Keyboard Controller, keyboard and mouse...

  • Page 152

    Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH party relate functions – Platform dependence. Table 4-7. PostBDS POST Code Table Functionality Name (Include\PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INTI9 POST_BDS_BOOT_SECTOR 4-30 Phase Post...

  • Page 153

    Table 4-8. S3 Functions POST Code Table Functionality Name (Include\PostCode.h) S3_RESTORE_MEMORY_CONTROLLER S3_INSTALL_S3_MEMORY S3_SWITCH_STACK S3_MEMORY_CALLBACK S3_ENTER_S3_RESUME_PEIM S3_BEFORE_ACPI_BOOT_SCRIPT S3_BEFORE_RUNTIME_BOOT_SCRIPT S3_BEFORE_RELOCATE_SMM_BASE S3_BEFORE_MP_INIT S3_BEFORE_RESTORE_ACPI_CALLBACK S3_AFTER_RESTORE_ACPI_CALLBACK S3_GO_TO_FACS_WAKING_VECTOR Table 4-9. ACPI Functions POST Code Table Functionality Name (Include\PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Troubleshooting Phase Post Description...

  • Page 154

    Table 4-10. SMM Functions POST Code Table Functionality Name (Include\PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END Table 4-11. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger...

  • Page 155

    CHAPTER Jumper and Connector Locations...

  • Page 156

    Jumper and Connector Locations ......5-3 Mainboard ......... . 5-3 Clearing Password Check and BIOS Recovery.

  • Page 157: Jumper And Connector Locations, Mainboard

    Jumper and Connector Locations Mainboard Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description JLVDS1 LVDS Connector JKB1 Keyboard Connector JLED1 Power Board Connector JTP1 Touch Pad Connector JSPK1 Speaker Connector JLVDS1 JSPK1 JLED1 JCR1 Item JMIC2 JSPK2 JODD1 JUSB2 JCR1 JSPK2...

  • Page 158

    PJP2 JHDD1 JMINI1 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description PJP1 DC-IN Connector JCPU1 CPU Socket JUSB1 USB Connector JCRT1 D-SUB Connector PJP2 Battery Connector JDIMM2 DDR3 Socket H4.0 mm JDIMM1 DDR3 Socket H8.0 mm PJP1 JFAN1 JCPU1 JDIMM1 JDIMM2...

  • Page 159: Clearing Password Check And Bios Recovery, Clearing Password

    Clearing Password Check and BIOS Recovery This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire AS5333/AS5733/AS5733Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 160

    Figure 5-4. CMOS Jumper Item Description R127/R130 Clear CMOS Jumper 4. Plug in AC adapter. 5. Press Power button until BIOS POST is finished. 6. Remove conductivity tool from RCT_RST point. 7. Restart the system and press F2 to enter BIOS Utility Setup menu. 8.

  • Page 161: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a previous BIOS flashing process has failed.

  • Page 162

    2. Copy ROM (read-only memory) file, Q5WP2X64.fd, to root directory of USB HDD. Make sure that there is no other BIOS file is saved in the same directory. 3. Insert USB HDD into USB port. 4. Press Fn + ESC button and hold while plugging in AC power adapter. 5.

  • Page 163

    CHAPTER FRU (Field Replaceable Unit) List...

  • Page 164

    Exploded Diagrams ........6-4 Main Assembly ........6-4 Upper Cover Assembly .

  • Page 165

    Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 166: Exploded Diagrams, Main Assembly

    Exploded Diagrams Main Assembly inner Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Description Upper Cover Thermal Module (UMA) USB Board Lover Cover 60.RJW02.001 FAN Module 60.R4F02.006 Mainboard 55.R4F02.002 ODD Board 60.RJW02.002 Lower Logic Door outer Description 23.R4F02.001 MB.RJW02.001...

  • Page 167: Upper Cover Assembly

    Upper Cover Assembly Figure 6-2. Upper Cover Assembly Table 6-2. Upper Cover Assembly Description Touchpad Right Speaker Power Board FRU (Field Replaceable Unit) List Touchpad FFC 23.RJW02.001 Left Speaker 55.RJW02.001 Lower Cover Description 50.R4F02.003 23.R4F02.003 60.RJW02.002...

  • Page 168: Lcd Assembly

    LCD Assembly Figure 6-3. LCD Assembly Exploded Diagram Table 6-3. LCD Assembly Description LCD Bezel LVDS Cable Right Bracket LCD Cover 60.RJW02.004 LCD Panel 50.R4F02.009 Left Bracket 33.R4F02.004 Camera 60.RJW02.003 Description LK.15605.019 33.R4F02.004 57.RJW02.001 FRU (Field Replaceable Unit) List...

  • Page 169: Fru List

    FRU List Table 6-4. FRU List Category ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-22AC LV5 LED LF Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-A0652R3B 1LF, LV5 LED LF BATTERY Battery SANYO AS10D Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055...

  • Page 170

    Table 6-4. FRU List (Continued) Category FOXCONN WIRELESS LAN BROADCOMM 43225 2X2 BGN (HM) T77H103.00 FOXCONN WIRELSS LAN ATHEROS HB95 1X1 BGN (HM) T77H121.01 LITEON WIRELESS LAN ATHEROS HB95 1X1 BGN (HM) WN6601AH FOXCONN WIRELSS LAN BROADCOM 4313 1X1 BGN (HM) T77H194.00 CABLE TP FFC DC-IN CABLE-65W...

  • Page 171

    Table 6-4. FRU List (Continued) Category CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY INCL TP & NAMEPLATE - ASPIRE LOWER CASE-UMA FOR AS5333,AS5733,AS5733Z UNILOAD DOOR-UMA HDD CARRIER-UMA CPU/PROCESSOR CPU Intel Pentium Dual-Core P6100 PGA 2.0G 35W K0 Max DDR3-1066 CPU Intel Pentium Dual-Core P6200 PGA 2.13G 35W K0 Max DDR3-1066 CPU Intel Pentium Dual-Core P6300 PGA 2.26G 35W K0 Max DDR3-1066...

  • Page 172

    Table 6-4. FRU List (Continued) Category ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8A0 LF W/O bezel SATA (HF + Windows 7) Foxconn Yentai Facotry ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8B0 LF W/O bezel SATA (HF + ZP) Foxconn Yentai Facotry ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD10RS LF W/O bezel 1.00 SATA...

  • Page 173

    HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 KEYBOARD Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Greek Texture FRU (Field Replaceable Unit) List Description KH.32001.021...

  • Page 174

    Table 6-4. FRU List (Continued) Category Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Arabic Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Chinese Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Russian Texture Keyboard ACER AC7T_A10B AC7T Internal 17...

  • Page 175

    Table 6-4. FRU List (Continued) Category Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black FR/Arabic Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Nordic Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black SLO/CRO Texture Keyboard ACER AC7T_A10B AC7T Internal 17...

  • Page 176

    Table 6-4. FRU List (Continued) Category LED CABLE FOR W/CMOS LED BRACKET R&L CAMERA 0.3M - AS5333,AS5733,AS5733Z LED LCD AUO 15.6"W WXGA Glare B156XW02 V6 LF 200nit 8ms 400:1 LED LCD CMO 15.6"W WXGA Glare N156B6-L0B LF 220nit 8ms 650:1 ANTENNA WLAN-MAIN LED CABLE FOR W/CMOS LED BRACKET R&L...

  • Page 177

    Table 6-4. FRU List (Continued) Category MAINBOARD Mainboard AS5733Z Intel HM55 LF HMA51_CP (NO HDMI) MEMORY Memory UNIFOSA SO-DIMM DDRIII 1333 1GB GU672203EP0200 LF 128*8 0.065um Memory KINGSTON SO-DIMM DDRIII 1333 1GB ACR128X64D3S1333C9 LF 128*8 0.065um Memory NANYA SO-DIMM DDRIII 1333 1GB NT1GC64BH4B0PS-CG LF 128*16 0.055um Memory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128*8 0.065um...

  • Page 178

    Table 6-4. FRU List (Continued) Category SPEAKER L SPEAKER R - AS5733Z MISCELLANEOUS LCD SCREW PAD 6-16 Description FRU (Field Replaceable Unit) List 23.R4F02.003 23.RJW02.001 47.R4F02.001...

  • Page 179: Screw List

    Screw List Table 6-5. Screw List Category SCREW SCREW 2.5D 5L K 5.5D ZK NL + CR3 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL SCREW 2.5D 6L K 5.5D NI NL SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL SCREW 3.0D 3.0L K 4.9D NI SCREW 2.5D 3.2L K 6D NI SCREW 2.0D 3L K 3.5D ZK NL...

  • Page 180

    6-18 FRU (Field Replaceable Unit) List...

  • Page 181

    CHAPTER Model Definition and Configuration...

  • Page 182

    Aspire AS5333 ........7-3 Aspire AS5733 .

  • Page 183

    Model Definition and Configuration Aspire AS5333 Table 7-1. RO & Description Model Country AS5333-P462G32Mikk AS5333-P463G32Mikk AS5333-P463G32Mikk Table 7-2. CPU, VGA Chip & Memory 1 Model Country AS5333-P462G32Mikk AS5333-P463G32Mikk AS5333-P463G32Mikk Table 7-3. Memory 2 & HDD 1 Model Country AS5333-P462G32Mikk AS5333-P463G32Mikk AS5333-P463G32Mikk Table 7-4.

  • Page 184

    Table 7-5. NB Chipset, Battery & Adapter Model Country AS5333-P462G32Mikk AS5333-P463G32Mikk AS5333-P463G32Mikk Aspire AS5733 Table 7-6. RO & Description Model Country AS5733-372G32Mikk AU/NZ AS5733-372G32Mikk MOYO AS5733-372G32Mikk AS5733-372G50Mikk AU/NZ AS5733-373G32Mikk AS5733-373G50Mikk AS5733-374G32Mikk AU/NZ NB Chipset S2.RNC02.001 HM55 LX.RNC02.001 HM55 LX.RNC02.002 HM55 LX.RN502.007 AS5733-372G32Mikk W7HP64ASAU1 MC UMACkk_3...

  • Page 185

    Table 7-6. RO & Description (Continued) Model Country AS5733-374G32Mikk AS5733-374G50Mikk AU/NZ AS5733-374G50Mikk AS5733-374G50Mikk AS5733-374G64Mikk AU/NZ AS5733-374G64Mikk AS5733-375G50Mikk AS5733-376G32Mikk AS5733-382G32Mikk AU/NZ AS5733-382G50Mikk AU/NZ AS5733-384G32Mikk AU/NZ Model Definition and Configuration LX.RN502.016 EMEA AS5733-374G32Mikk W7HP64ASGB1 MC UMACkk_3 1*4G/320/6L2.2/2R/CB_GN_0.3 C_AN_EN11SP1 LX.RN502.009 AS5733-374G50Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/500/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62SP1 LX.RN502.017...

  • Page 186

    Table 7-6. RO & Description (Continued) Model Country AS5733-384G32Mikk AS5733-384G50Mikk AU/NZ AS5733-384G64Mikk AU/NZ AS5733-384G64Mikk Table 7-7. CPU, VGA Chip & Memory 1 Model Country AS5733-372G32Mikk AU/NZ AS5733-372G32Mikk MOYO AS5733-372G32Mikk AS5733-372G50Mikk AU/NZ AS5733-373G32Mikk AS5733-373G50Mikk AS5733-374G32Mikk AU/NZ AS5733-374G32Mikk AS5733-374G50Mikk AU/NZ AS5733-374G50Mikk AS5733-374G50Mikk AS5733-374G64Mikk AU/NZ AS5733-374G64Mikk...

  • Page 187

    Table 7-7. CPU, VGA Chip & Memory 1 (Continued) Model Country AS5733-384G32Mikk AS5733-384G50Mikk AU/NZ AS5733-384G64Mikk AU/NZ AS5733-384G64Mikk Table 7-8. Memory 2 & HDD 1 Model Country AS5733-372G32Mikk AU/NZ AS5733-372G32Mikk MOYO AS5733-372G32Mikk AS5733-372G50Mikk AU/NZ AS5733-373G32Mikk AS5733-373G50Mikk AS5733-374G32Mikk AU/NZ AS5733-374G32Mikk AS5733-374G50Mikk AU/NZ AS5733-374G50Mikk AS5733-374G50Mikk AS5733-374G64Mikk...

  • Page 188

    Table 7-9. ODD & Wireless LAN1 Model Country AS5733-372G32Mikk AU/NZ AS5733-372G32Mikk MOYO AS5733-372G32Mikk AS5733-372G50Mikk AU/NZ AS5733-373G32Mikk AS5733-373G50Mikk AS5733-374G32Mikk AU/NZ AS5733-374G32Mikk AS5733-374G50Mikk AU/NZ AS5733-374G50Mikk AS5733-374G50Mikk AS5733-374G64Mikk AU/NZ AS5733-374G64Mikk AS5733-375G50Mikk AS5733-376G32Mikk AS5733-382G32Mikk AU/NZ AS5733-382G50Mikk AU/NZ AS5733-384G32Mikk AU/NZ AS5733-384G32Mikk AS5733-384G50Mikk AU/NZ AS5733-384G64Mikk AU/NZ AS5733-384G64Mikk Table 7-10.

  • Page 189

    Table 7-10. NB Chipset, Battery & Adapter (Continued) Model Country AS5733-374G32Mikk AS5733-374G50Mikk AU/NZ AS5733-374G50Mikk AS5733-374G50Mikk AS5733-374G64Mikk AU/NZ AS5733-374G64Mikk AS5733-375G50Mikk AS5733-376G32Mikk AS5733-382G32Mikk AU/NZ AS5733-382G50Mikk AU/NZ AS5733-384G32Mikk AU/NZ AS5733-384G32Mikk AS5733-384G50Mikk AU/NZ AS5733-384G64Mikk AU/NZ AS5733-384G64Mikk Aspire AS5733Z Table 7-11. RO & Description Model AS5733Z-P612G32Mikk AS5733Z-P613G25Mikk AS5733Z-P613G50Mikk...

  • Page 190

    Table 7-11. RO & Description (Continued) Model AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P622G25Mikk 7-10 Country LX.RJW02.016 EMEA LX.RJW02.010 LX.RJW02.008 EMEA LX.RJW02.015 EMEA LX.RJW02.009 EMEA LX.RJW02.018 EMEA LX.RJW02.017 EMEA LX.RJW02.007 LX.RJW08.002 EMEA Description AS5733Z-P614G50Mikk W7HP64ASBE1 MC UMACkk_3 1*4G/500_L/6L2.2/2R/CB_G N_0.3C_AN_NL11SP1 AS5733Z-P614G50Mikk W7HP64ASCA2 MC...

  • Page 191

    Table 7-11. RO & Description (Continued) Model AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk Model Definition and Configuration Country AU/NZ LX.RJW02.012 LX.RJW0C.002 EMEA LX.RJW08.001 EMEA S2.RJW02.001 S2.RJW02.003 AU/NZ LX.RJW02.013 GCTWN LX.RJW02.001 LX.RJW02.002 LX.RJW02.003 Description AS5733Z-P622G32Mikk W7HP64ASAU1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_ 0.3C_outer_AN_ES62 AS5733Z-P622G32Mikk...

  • Page 192

    Table 7-11. RO & Description (Continued) Model AS5733Z-P623G50Mikk AS5733Z-P624G32Mikk AS5733Z-P624G32Mikk AS5733Z-P624G50Mikk AS5733Z-P624G50Mikk AS5733Z-P624G64Mikk AS5733Z-P626G64Mikk Table 7-12. CPU, VGA Chip & Memory 1 Model AS5733Z-P612G32Mikk AS5733Z-P613G25Mikk AS5733Z-P613G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk 7-12 Country LX.RJW01.001 EMEA AU/NZ LX.RJW02.011 LX.RJW02.004 EMEA AU/NZ LX.RJW02.014 LX.RJW02.005 EMEA LX.RJW0C.001 EMEA S2.RJW02.002...

  • Page 193

    Table 7-12. CPU, VGA Chip & Memory 1 (Continued) Model AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P622G25Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P623G50Mikk AS5733Z-P624G32Mikk AS5733Z-P624G32Mikk AS5733Z-P624G50Mikk AS5733Z-P624G50Mikk AS5733Z-P624G64Mikk AS5733Z-P626G64Mikk Table 7-13. Memory 2 & HDD 1 Model AS5733Z-P612G32Mikk AS5733Z-P613G25Mikk...

  • Page 194

    Table 7-13. Memory 2 & HDD 1 (Continued) Model AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P622G25Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P623G50Mikk AS5733Z-P624G32Mikk AS5733Z-P624G32Mikk AS5733Z-P624G50Mikk AS5733Z-P624G50Mikk AS5733Z-P624G64Mikk AS5733Z-P626G64Mikk Table 7-14. ODD & Wireless LAN1 Model AS5733Z-P612G32Mikk AS5733Z-P613G25Mikk AS5733Z-P613G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk...

  • Page 195

    Table 7-14. ODD & Wireless LAN1 (Continued) Model AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P622G25Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P623G50Mikk AS5733Z-P624G32Mikk AS5733Z-P624G32Mikk AS5733Z-P624G50Mikk AS5733Z-P624G50Mikk AS5733Z-P624G64Mikk AS5733Z-P626G64Mikk Table 7-15. NB Chipset, Battery & Adapter Model AS5733Z-P612G32Mikk AS5733Z-P613G25Mikk AS5733Z-P613G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk...

  • Page 196

    Table 7-15. NB Chipset, Battery & Adapter (Continued) Model AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P614G50Mikk AS5733Z-P622G25Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G32Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P622G50Mikk AS5733Z-P623G50Mikk AS5733Z-P624G32Mikk AS5733Z-P624G32Mikk AS5733Z-P624G50Mikk AS5733Z-P624G50Mikk AS5733Z-P624G64Mikk AS5733Z-P626G64Mikk 7-16 Country LX.RJW02.018 HM55 LX.RJW02.017 HM55 LX.RJW02.007 HM55 LX.RJW08.002 HM55 AU/NZ LX.RJW02.012 HM55 LX.RJW0C.002...

  • Page 197

    CHAPTER Test Compatible Components...

  • Page 198

    Microsoft® Windows® 7 Environment Test....8-4...

  • Page 199

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of ® its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 200

    Microsoft Windows ® Table 8-1. Aspire AS5333/AS5733/AS5733Z Vendor Type Adapter 10001023 LITE-ON 10001081 DELTA 10001081 DELTA 60002015 HIPRO 60026861 LEADER Audio Codec 10004786 ALC272X REALTEK Battery 10001063 6CELL2.2 SONY 60001535 6CELL2.2 PANASONIC 60001921 6CELL2.2 SANYO 60002162 6CELL2.2 SIMPLO 60002162 6CELL2.2 SIMPLO 60002162 6CELL2.2...

  • Page 201

    Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor Type 10001023 0.3M LITE-ON PLM00012 0.3M Suyin Card Reader 10000981 2-in-1 card MISC reader 10001067 PMDP6100 INTEL 10001067 PMDP6200 INTEL 10001067 PMDP6300 INTEL 60001922 N750GB5.4KS TOSHIBA DIGI 60001953 N250GB5.4KS TOSHIBA ELEC 60001953 N320GB5.4KS TOSHIBA ELEC 60001953 N500GB5.4KS...

  • Page 202

    Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor Type 60001994 N640GB5.4KS 60001994 N750GB5.4KS 60002005 N250GB5.4KS HGST SG 60002005 N320GB5.4KS HGST SG 60002005 N500GB5.4KS HGST SG 60002005 N640GB5.4KS HGST SG 60002005 N750GB5.4KS HGST SG 60002005 N750GB5.4KS HGST SG 60002036 N250GB5.4KS SEAGATE 60002036 N320GB5.4KS SEAGATE 60002036 N320GB5.4KS...

  • Page 203

    Test Compatible Components Description HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer Texture Broadcom BCM57780 LED LCD CMO 15.6"W WXGA Glare N156B6-L0B LF 220nit 8ms 650:1 LED LCD SAMSUNG 15.6"W WXGA Glare...

  • Page 204

    Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor Type 60004668 SO4GBIII10 ELPIDA 60004668 SO4GBIII13 ELPIDA 60024207 SO1GBIII13 KINGSTON- FAR EAST 60024207 SO2GBIII13 KINGSTON- FAR EAST NB Chipset 10001067 HM55 INTEL 10001070 NSM8XS PHILIPS 60001535 NSM8XS PANASONIC 60001535 NSM8XS PANASONIC 60001922 NSM8XS TOSHIBA DIGI 60001939 NSM8XS...

  • Page 205

    Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor Type 9999995 ONE TIME VENDER VGA Chip 10001067 INTEL WiFi Antenna 10000105 PIFA Wireless LAN 10001018 3rd WiFi 1x1 HON HAI 10001018 3rd WiFi 1x1 HON HAI 10001023 3rd WiFi 1x1 LITE-ON 10001023 3rd WiFi 1x1 LITE-ON 10001023 3rd WiFi 1x1...

  • Page 206

    8-10 Test Compatible Components...

  • Page 207

    CHAPTER Online Support Information...

  • Page 208

    Introduction ......... 9-3...

  • Page 209

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.

  • Page 210

    Online Support Information...

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