Customer Assistance Information - Pontiac 2009 Solstice Owner's Manual

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-5
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-8
Courtesy Transportation ...................................7-9
Collision Damage Repair ................................7-10
Customer Assistance Information
Reporting Safety Defects ................................7-13
Vehicle Data Recording and Privacy ................7-15
Reporting Safety Defects to the United
States Government ....................................7-13
Reporting Safety Defects to the Canadian
Government ..............................................7-13
Reporting Safety Defects to General Motors .....7-14
Service Publications Ordering Information .........7-14
Event Data Recorders ...................................7-15
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OnStar ......................................................7-16
Navigation System ........................................7-16
Radio Frequency Identification (RFID) ..............7-16
7-1