Canon imageCLASS MFG500 Series Advanced Manual page 66

Advanced Fax
1
Features
Telephone Problems
Advanced Copy
Features 2
Cannot dial.
System Monitor
3
Reports and Lists
4
Troubleshooting
5
Appendix
6
Table of Contents
Index
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
"Set Up the Machine," in the Starter Guide.)
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Is the main power switch turned on?
A Turn on the main power switch.
Q Is the machine set for the correct telephone line
type?
A Make sure the machine is set for the correct
telephone line type. (See "Set the Machine for
Sending Faxes," in the Starter Guide.)
(MF6550 Only)
Telephone disconnects while you are talking.
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
"Set Up the Machine," in the Starter Guide.)
Q Is the telephone cable defective?
A Use another cord.
Calls do not connect, or the wrong number is dialed.
Q Did you confirm the dial tone before entering
the telephone number?
A Make sure to confirm the dial tone before entering
a telephone number. If you enter the number
before the dial tone can be heard, the call may not
connect, or the wrong number may be dialed.
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