Honeywell FocusPRO TH6320WF1005 User Manual page 40

Troubleshooting
Error Code
E42
Router is not issuing
an IP address to the
thermostat.
E43
No internet con-
nection. Thermostat
cannot communicate
to Total Connect
Comfort.
E99
General error
69-2736EFS—13
Action
• Wait for 30 minutes, connection can
take several minutes.
• If still no connection, remove
thermostat from wallplate for 10
seconds, then reconnect it (see page
6).
• Verify your router is correctly setup to
automatically give IP addresses.
• Make sure the Internet cable is plugged
in.
• Reboot the router.
Remove thermostat from wallplate for 10
seconds, then reconnect it ( see page 6).
38