Troubleshooting
No light indicator.
No coffee, no water.
Coffee comes out very slowly.
Coffee is not hot enough.
Capsule area is leaking (water in capsule container).
All 3 beverage buttons blinking fast.
Descaling alert blinking (descaling alert level 1).
Descaling alert steady light (descaling alert level 2).
Irregular blinking.
No coffee, just water runs out (despite inserted capsule). - In case of problems, call Nespresso.
- Check the power outlet, plug, voltage, and fuse. In case of problems, call Nespresso.
- First use: fill water tank with warm water (max. 55° C) and run through machine according to instructions on page 13.
- Water tank is empty. Fill water tank.
- Descale if necessary; see Descaling section.
- Flow speed depends on the coffee variety.
- Descale if necessary; see Descaling section.
- Preheat cup.
- Descale if necessary.
- Position capsule correctly. If leakages occur, call Nespresso.
- Machine is in error, overheating or in an environment below 0°C / 32°F. Please wait for all buttons to stop blinking, this may take a few minutes.
- If buttons still blink after a few minutes, unplug and replug the machine.
- If problem persists, call Nespresso.
- Machine triggers descaling alert according beverages consumption usage. Descale machine.
- Machine triggers descaling alert according beverages consumption usage. Descale machine immediately to avoid machine performance and coffee
quality decrease.
- Send appliance to repair or call Nespresso.
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