Emergency Caller Information; Stopping The Crisis Alert - Avaya J159 Manual

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Before you begin
Ensure that your system administrator designates you as a crisis alert watcher.
Procedure
1. The phone screen displays the emergency caller name and extension.
2. Press OK.
3. The phone screen displays the details of an emergency caller.
If there is a new crisis alert while you are viewing the details of the current alert, then the
phone plays the alert tone again. To view the new crisis alert details, press Back.

Emergency caller information

The Phone screen displays the following details of an emergency caller:
Field
Extension
The following fields will display details only if Avaya Aura
Communication Manager has this information.
User name
Date
Time
Zone
Crisis user room
Crisis user floor
Crisis user building

Stopping the crisis alert

About this task
During a crisis alert, the phone plays the alert tone, the LED flashes, and the screen displays the
emergency caller information. As a crisis alert watcher, in every user mode, you have to stop the
alerts on your phone. In single-user mode, the alerts will stop on your phone if any one of the
other crisis alert watchers stops the alerts before you do.
Before you begin
Ensure that your system administrator assigns you as one of the crisis alert watchers.
• Crisis alert view: press the OK soft key to stop the view.
• Audio alert: Press the OK soft key if you are in the crisis alert view, else press the Crisis Alert
feature line key to stop the audio alert.
April 2021
®
Using Avaya J159 SIP IP Phone in Avaya Aura
Comments on this document? infodev@avaya.com
Crisis alert station
Description
The emergency caller extension.
The emergency caller name.
The crisis occurrence date.
The crisis occurrence time.
The crisis occurrence zone.
The emergency call origination room.
The emergency call origination floor.
The emergency call origination
building.
®
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