O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E
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1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
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E I N S T A L L T H E T O U C H P A D D R I V E R
Video and Display Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
If the display is blank
NOTE:
If you are using a program that requires a higher resolution than your computer supports, it is
recommended that you attach an external monitor to your computer.
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H E C K T H E B A T T E R Y
depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.
E S T T H E E L E C T R I C A L O U T L E T
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device, such as a lamp.
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H E C K T H E
A C
A D A P T E R
that the light is on.
O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T
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strips, and the extension cable to verify that the computer turns on.
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D J U S T T H E P O W E R P R O P E R T I E S
Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13.
W I T C H T H E V I D E O I M A G E
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switch the video image to the display.
If the display is difficult to read
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D J U S T T H E B R I G H T N E S S
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O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R
system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or
external monitor.
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L I M I N A T E P O S S I B L E I N T E R F E R E N C E
appliances.
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O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N
picture quality.
104
Troubleshooting
See "Reinstalling Drivers and Utilities" on page 106.
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If you are using a battery to power your computer, the battery charge may be
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Ensure that the electrical outlet is working by testing it with another
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Check the AC adapter cable connections. If the AC adapter has a light, ensure
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Search for the keyword standby in the Windows Help and Support
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If your computer is attached to an external monitor, press <Fn><F8> to
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Press <Fn> and the up- or down-arrow key.
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Turn off nearby fans, fluorescent lights, halogen lamps, or other
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C H E C K T H E T O U C H P A D
,
Bypass power protection devices, power
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Eliminate sunlight glare, which can cause poor
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If your external speaker
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