If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the
computer, disconnect the computer from the electrical outlet, and then let the battery and computer
cool to room temperature.
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See
"Contacting Dell" on page 141.
H E C K T H E B A T T E R Y T E M P E R A T U R E
C
not start up.
T
E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
H E C K T H E
A D A P T E R
C
A C
ensure that the light is on.
C
O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T
strips, and the extension cable to verify that the computer turns on.
E
L I M I N A T E P O S S I B L E I N T E R F E R E N C E
appliances.
A
D J U S T T H E P O W E R P R O P E R T I E S
R
E S E A T T H E M E M O R Y M O D U L E S
reinstall the memory modules (see "Memory" on page 119).
Ensuring Sufficient Power for Your Computer
Your computer is designed to use the 65-W AC adapter that shipped with your computer; for optimum
system performance, you should always use this adapter.
Printer Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
E
C
H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
•
See the printer documentation for cable connection information.
•
Ensure that the printer cables are securely connected to the printer and the computer.
T
E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
If the battery temperature is below 0°C (32°F), the computer will
—
Ensure that the electrical outlet is working by testing it with another
—
Check the AC adapter cable connections. If the AC adapter has a light,
—
Turn off nearby fans, fluorescent lights, halogen lamps, or other
—
See "Power Management Modes" on page 41.
—
If the computer power light turns on but the display remains blank,
—
—
Ensure that the electrical outlet is working by testing it with another
—
Bypass power protection devices, power
—
101
Troubleshooting