Motorola MBP50 Faq page 6

I cannot see the Video image on the Parent Unit
The LCD brightness may be set too low or high. Try increasing or decreasing the brightness level.
The Parent and Baby Unit may be out of range of each other. Reduce the distance between them.
The battery pack may be drained. Connect the Parent Unit to the mains power with the supplied
power adapter for recharging.
The screen may be in standby. Press any button on the Parent Unit to turn the screen back on.
Is the correct camera selected? Change the selected camera number.
Why has the picture on my screen changed to black and white?
The Baby Unit may be in a darkened room, which causes the infra-red illumination to turn on and
the picture image to change from colour to black and white. When the light increases in the Baby
Unit room, the picture will return to colour.
Audio issues
I cannot hear sound or my baby cry from the Parent Unit
The volume level in the Parent Unit may be set too low, increase the volume level of the Parent Unit.
The Parent Unit and the Baby Unit may be out of range with each other. Reduce the distance
between the units, but not closer than 1 metre.
How do I adjust the volume of the lullaby playing on the baby unit?
1. Press the MENU button and the menu bar will pop up.
2. Press the LEFT button or RIGHT button until Lullaby Control is highlighted.
3. Press the UP button or DOWN button to select from the 5 sounds available. If a sound is
selected, it will repeat continually until it is unselected or the TALK button is pressed. (The
default setting is lullaby OFF.)
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at www.motorolastore.support/en