Motorola MBP50 Faq page 5

Video/Picture
What can I do if the video appears grainy?
1. Check that the area you wish to monitor is well lit.
2. If the zoom level is set to 2X, the video appears less sharp. Set it to 1X zoom.
3. Set the brightness level on the parent unit to an optimal level.
4. Carefully clean dust off the camera lens.
5. Lift the antenna on the Parent Unit for optimal reception.
6. Face the parent unit display away from direct sun light or other direct lighting.
7. Make sure that the camera view is not obstructed by an object.
8. Check that the camera itself has not been moved, panned, or tilted, beyond your desired
viewing area.
Why is my screen not showing a picture?
Try recharging or press the reset button once
Reset the Units. Disconnect the Battery Pack of the Parent Unit and unplug both the Units' electrical
power, then plug them back in.
Is the Unit turned on? Press and hold the ON/OFF button on the Parent Unit to turn it ON.
Is the correct Camera selected? Change the Camera number, if necessary.
Is the video display turned on? Press the VIDEO ON/OFF button to turn it ON.
When operating using batteries only, the display will go blank after 4 minutes to save power. The
unit is still active and will give you audio alerts. You can reactivate the screen by pressing any button.
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at www.motorolastore.support/en