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Motorola MBP50 Faq page 3

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Audio
I cannot hear sound or my baby cry from the Parent Unit
The volume level in the parent unit may be set too low, increase the volume level of the parent unit.
The parent unit and the baby unit may be out of range with each other. Reduce the distance
between the units, but not closer than 3 feet.
Why is the Talk Back feature not working?
Increase the volume on the parent unit.
Check that you have released the button after speaking to hear the response. The button is pressed
only when you are speaking.
The parent and baby unit may be out of range. Reduce the distance between the two.
Verify that the connections on the baby unit and at the electrical outlet are secure.
Lift the antenna on the parent unit for optimal reception.
Why does the Parent Unit beep?
The Parent Unit may have lost connection with the Baby Unit. Reduce the distance between them.
The Baby Unit may be switched off. Make sure the mains power adapter is properly connected and
the ON/OFF switch is in the ON position, so the POWER LED is lit.
The battery pack in the Parent Unit is running low. Connect the Parent Unit to the mains power with
the supplied power adapter for recharging.
The alarm is sounding. Press any button to stop the alarm, or wait for 60 seconds for it to stop
automatically.
How can I limit the background noise received on my unit?
Place the baby unit as far away from the source of the background noise.
1. Face the mic on the front of the baby unit away from the source of the background noise.
2. From the menu bar select and press button to lower the volume.
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at
www.motorolastore.support/en

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