Dell Inspiron 2500 Solution Manual page 39

V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
Windows XP
Click the Start button.
1
Click Control Panel.
2
Click Network and Internet Connections.
3
Click Internet Options.
4
Click Network Diagnostics and perform the connectivity test.
5
Windows Me
Click the Start button, point to Settings, and then click Control Panel
1
In the Control Panel window, double-click Modems.
2
If multiple entries appear for the same modem, or if modems are listed that
are not installed, delete the entries and restart the computer.
Click the Diagnostics tab.
3
Click the COM port for your modem.
4
Click More Info to verify that the modem is communicating with Windows.
5
If all commands receive responses, the modem is operating properly.
Windows 2000
Click the Start button, point to Settings, and then click Control Panel.
1
Double-click Phone and Modems.
2
If multiple entries for the same modem or modems are listed but not installed,
delete the entries, restart the computer, and repeat steps 1 and 2.
Click the Modems tab.
3
Click the COM port for your modem.
4
Click Properties, click the Diagnostics tab, and then click Query Modem to
5
verify that the modem is communicating with Windows.
If all the commands receive responses, the modem is operating properly.
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IN D O W S
S o l v i n g P r o b l e m s 39