Dell OptiPlex NX1 User Manual page 35

MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR
JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS
WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS
NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITA-
TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell's limited three-year warranty only. For provisions of any
service contract covering your system, refer to the separate service contract that you
will receive.
If Dell elects to exchange a system or component, the exchange will be made in
accordance with Dell's Exchange Policy in effect on the date of the exchange.
NOTE: If you chose one of the available warranty and service options in place of the
standard limited three-year warranty described in the preceding text, the option you
chose will be listed on your invoice.
If you are an end-user customer who bought products directly from a Dell company,
you may return them to Dell up to 30 days from the date of invoice for a refund of the
product purchase price if already paid. This refund will not include any shipping and
handling charges shown on your invoice. If you are an organization who bought the
products from Dell under a written agreement with Dell, there may be different terms
for the return of products under this policy, based on your agreement with Dell. To
return products, you or your network administrator must call Dell Customer Service
(at the telephone number shown in the section titled "Contacting Dell" in the online
Network Administrator's Guide installed on the server with the Intel LANDesk Config-
uration Manager) to receive a Credit Return Authorization Number. You must ship the
products to Dell in their original packaging, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment. You may return soft-
ware for refund or credit only if the sealed package containing the diskette(s) or CD(s)
is unopened. Returned products must be in as-new condition, and all of the manuals,
diskette(s), CD(s), power cables, and other items included with a product must be
returned with it.
This "Total Satisfaction" Return Policy does not apply to DellWare products, which
may be returned under DellWare's then-current return policy.
Warranties and Return Policy B-3